Media Guidelines

To protect the privacy and safety of our patients, the Northwestern Memorial HealthCare Media Relations Department requires the following guidelines be used when interviewing, videotaping and taking photographs, inquiring about hospital information or requesting patient condition updates.

  • Media must arrange and coordinate all interviews and photo shoots with patients, staff and physicians in advance through the Media Relations Department.
  • Media must meet a member of the Media Relations staff in the lobby (or designated location) to be escorted to interview locations. Any working journalist, photographer or film crew must be escorted by a member of the Media Relations staff at all times while at a Northwestern Medicine location, including all hospitals and outpatient facilities.  
  • Patient interviews or photos may not take place until Media Relations has secured a signed consent form.
  • Media Relations staff may deny access to a patient if it is determined that media presence may interfere with clinical care or aggravate the patient’s condition.