Consumer Choice Awards Won by Northwestern Memorial Hospital and Northwestern Lake Forest Hospital

Northwestern Medicine
News October 21, 2013
Northwestern Memorial Hospital and Northwestern Lake Forest Hospital have received National Research Corporation Consumer Choice Awards for the Chicago and Lake County/Kenosha County markets. The annual award is presented to hospitals that have been ranked as having the best doctors, best nurses, highest quality and image by healthcare consumers in more than 300 markets. This is the 15th consecutive year Northwestern Memorial has received the honor and the 9th consecutive year Northwestern Lake Forest has received the honor.
Award recipients are determined based on consumer perceptions collected in the annual National Research Market Insights/Ticker study, which polls more than 270,000 households across the continental U.S. The Market Insights/Ticker survey focuses on two categories of questions:  quality and image perception and clinical service line preferences. Consumers are also asked to list their Most Preferred hospital for all of their health needs. Northwestern Memorial was listed more times than any other Chicago hospital, making it the Most Preferred hospital in Chicago for the 19th consecutive year.

Northwestern Lake Forest Hospital also ranked highest in more categories than any other hospital in Lake and Kenosha Counties, and was named Most Preferred for all health needs for the 9th consecutive year.

The award recipients were announced in the October 21 issue of Modern Healthcare.

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