The annual award is presented to hospitals ranked as having the best doctors, best nurses, best overall quality and best overall image/reputation as determined by a national survey of more than 290,000 healthcare consumers. This is the 16th consecutive win for Northwestern Memorial and the 10th consecutive win for Northwestern Lake Forest.
Winners are determined by consumer perceptions on multiple quality and image ratings collected in the company’s Market Insights survey, the largest online consumer healthcare survey in the country. National Research surveys more than 290,000 households in the contiguous 48 states and the District of Columbia. Hospitals named by consumers are analyzed and ranked based on Core Based Statistical Areas defined by the U.S. Census Bureau, with winning facilities being ranked the highest.