COVID-19 Resource Center

Review the latest information on visitor policies, safety procedures, vaccines, and more in the COVID-19 Resource Center.

Select options below to view quality measures:

Press Ganey Associates, Inc.

Press Ganey Associates, Inc. is a national firm that provides services to survey healthcare consumers and patients about their experiences. Northwestern Medicine engages Press Ganey to survey our patients and to provide comparative data to enable us to identify opportunities to improve. For more information, view the Press Ganey website.


Emergency Department satisfaction, likelihood to recommend
Emergency Department satisfaction, overall
Inpatient satisfaction, likelihood to recommend
Inpatient satisfaction, overall
Outpatient surgery satisfaction, likelihood to recommend
Outpatient surgery satisfaction, overall