Glen Ellyn Immediate Care will be closed through Wednesday, August 21, for building maintenance. Learn More

Select options below to view quality measures:

Press Ganey Associates Inc

Press Ganey Associates, Inc. is a national firm that provides services to survey healthcare consumers and patients about their experiences. Northwestern Medicine engages Press Ganey to survey our patients and to provide comparative data to enable us to identify opportunities to improve. For more information, view the Press Ganey website.


Emergency Department satisfaction, likelihood to recommend
Emergency Department satisfaction, overall
Inpatient satisfaction, likelihood to recommend
Inpatient satisfaction, overall
Outpatient surgery satisfaction, likelihood to recommend
Outpatient surgery satisfaction, overall