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Higher value = Better performance

Date Updated:
Fri Dec 20 2019

801, U.S. Department of Health & Human Services , https://www.medicare.gov/physiciancompare

Courteous and helpful office staff

We want you to feel comfortable and at ease when you call our office and come in for your appointment. Our office staff is available to help you schedule appointments and answer your questions. To make the most of your appointment, we suggest writing down any questions you may have for your physician and bringing the list with you. Plan on arriving 15 minutes before your scheduled appointment time to complete any necessary forms. Please be sure to bring a copy of your insurance card.

About this measure

This measure tracks the percent of patients who thought the office staff was polite and helpful.