At Northwestern Medicine, our patient’s feedback is important to us. While different care providers have their own unique strengths, we strive to be as transparent as possible with our quality of care.
He took time to discuss in detail the alternatives to my problem. Then went into great detail of the solution, pros and cons. I felt he really emphasized with my issues and optimistic with the solution, even to the point of advising how many times he has performed the Ablation. I have complete confidence in him.
Dr Verma took the time to clearly explain my treatment options along with their pros and cons. He answered all of my questions and allowed me the time to express my concerns and to check the accuracy of the info I had from reading on-line articles.I am very satisfied with this video meeting; it was my first virtual doctor's visit and I was not sure it would be very effective... but it was. Thank you, Dr. Verma.
Coordinates with primary care physician. Excellent ratings for doctors and hospital. Ease of access and excellent follow through via My Chart. Each care provider has access to my health record/medications and test results.
Dr. Verma is an outstanding communicator. Takes his time explaining the situation and options available . I addition his entire staff is very professional and considerate of the patients needs and concerns.
Just met Dr Verma in person after a prior phone consult. He was very helpful and discussed a variety of treatment options. He was patient as I went through my list of questions. The appointment was on time and his staff was very helpful and polite.
Talked with me without the \medical speak\". Made it comfortable to follow my medical path and his part in it. Seemed to really listen to my answers. Would definitely call him if my situation changes."
All of the above plus, he made great effort to let me know options and drawbacks. If a spot opens he would make sure nurse would let me know. He explained the procedure to let me know what to expect. Did not rush me or influence my decision. We have a great doctor - patient rapport.
Personal attention, adhering to a dedicated plan for wellness. Options pro-offered, listened to and agreed with my decision, gave options befor procedure if needed. Made sure I knew I didn't have to wait if it worsened.