At Northwestern Medicine, our patient’s feedback is important to us. While different care providers have their own unique strengths, we strive to be as transparent as possible with our quality of care.
I have always felt comfortable with Dr. Schaefer's collaborative approach to treatment. He is always familiar with my medical history and conditions and discusses medications, treatments and options with me.
This was the very first time I had a bad experience with a professional. I do not know if he is normally like this, or if he was having a bad moment, but I was expected better treatment from a doctor, and if he normally is like this, I think he needs to take time to be mindful "listening carefully" to the patient's concern, symptoms and then inquire using why, where, how, when, etc., instead of telling the patient "stop-stop" while he figures out what test to order for the patient's case and types. I know for sure that if I cannot be seen by my regular physician, I will make sure not to schedule with Dr. Schaefer again.
Dr. Schaefer is a fantastic doctor. He is very attentive, polite and knowledgeable. I always feel that I am getting a very good thorough check up and he always puts me in a good mood! Dr. Schaefer chose the right career!!!
Dr. Schaefer is the best! I have my whole family seeing him. I have complex medical conditions and he never shys away from lookyat all kinds of research and alternatives to help me. we will always be loyal to him.