At Northwestern Medicine, our patient’s feedback is important to us. While different care providers have their own unique strengths, we strive to be as transparent as possible with our quality of care.
Dr. Matsuoka was outstanding. He listened to me very well and never rushed me. He connected with me intellectually and emotionally. I appreciated that he wasn't typing on his computer during my visit. He was honest and straightforward about questions he couldn't answer. I'm completely confident that he has a thorough understanding of the literature and when he said he didn't know the answer, it's because no one can really answer the questions. I left the appointment feeling so much better even though I don't know if my tinnitus will improve. He inspired great confidence. And if all that isn't enough, he has great hair.
I've been to probably 8 different ENTs or Neuro-otologists around the country the past 8 years. Dr. Matsuoka and team are the best I've ever had. Dr. Matsuoka is the most skilled and gentle ENT surgeon for procedures I've ever experienced.
Dr Matsuaka, is a jewel in the Northwestern faculty. He is extremely caring and listens to his patients. Never had I had the feeling that he was 'rushing" through the appointment. He takes the time to make sure I am taken care of. I recommend him to anyone I can.
Dr. Matsuoka is a model for what a doctor should be. He is always friendly and attentive. He explains things very clearly. I never feel rushed in his office. He exudes confidence which in turn makes a patient confident that he is being well taken care of. I am highly satisfied with him. A very bright man and an excellent doctor.
Dr. Matuoka sat down in the chair and discussed my condition and the solution. It was like a conversation and I really thought that was nice. I think his sitting in the comfortable chair instead of on the stool just made it seem like he had time to consider what treatment might work. I was glad went to see him. The fact that he could use a scope and look down my throat etc without having to make another visit was a benefit to me.