At Northwestern Medicine, our patient’s feedback is important to us. While different care providers have their own unique strengths, we strive to be as transparent as possible with our quality of care.
I arrived at 1:05; my appointment was for 1:15. My entire visit lasted until 3:30[please check record as I am uncertain]. When I finally met the doctor I saw him for less than Five minutes[estimated] and was told that he was the wrong person; I should see a dermatologist. I asked for a recommendation but he replied that any one would do.
I tried to book a consult with an orthopeadic knee specialist and was automatically scheduled with an oncology specialist. Although the physician was very kind and able to give me the apropriate referral, I was clearly in the wrong place...
Very friendly, knowledgeable, informative , and reassuring. Also gave me tips for future monitoring if I were to need them and also let me know that if anything were to arise in the future re: this that he is now my doctor which also gave me a sense of security that I would not have to go searching for someone else should the need arise .