At Northwestern Medicine, our patient’s feedback is important to us. While different care providers have their own unique strengths, we strive to be as transparent as possible with our quality of care.
First class service & care. DR.Merk & his PA, Patty are top notch. She has been as attentive as a PA can be and made sure I was well taken care of from start to finish. Can't say enough about their team.
Dr. Merk, his residents, x-ray operator, and receptionists were all kind, anticipatory, able to answer my questions, provide additional information regarding my healing, and of course very professional.
Dr. Merk explained my leg surgery very clearly and concisely, I had 3 factures. I went into surgery confident I was with the best of the best. The day of surgery everything went very smoothly and I was home recovering the next day.
Falling from a ladder is a very traumatic experience, with multiple fractures adding to it. But from scheduling the initial appoinment through the surgery, everyone on the Ortho Surgery team were incredibly attentive, highly skilled and professional in their roles. Post surgery follow up in the hospital by the resident was very helpful in understanding how the surgery went and better understanding of my recovery. They gave me confidence that I would be ok.
I walked in for surgery on crutches. I walked out after surgery without crutches. I then made rapid progress and was able to resume running in 8 weeks. Dr. Merk allowed me to resume living my normal active life.