At Northwestern Medicine, our patient’s feedback is important to us. While different care providers have their own unique strengths, we strive to be as transparent as possible with our quality of care.
I love Dr. Rigolin. She is human, kind, informative. She treats me as if I had a brain. I can't stand doctors who condescend to me. I am 80 years old, and for every one of those 80 years I have lived in this body I walk around in. I am quite aware of my flaws and faults; I don't need some supercilious doctor to comment on the obvious. That's why I like Dr. Rigolin so well. No judgments, no comments. Just advice and help.
You should know that I asked three of your doctors who I should consult with on my heart issues. They all recommended her and now I understand why. She is very professional, but so kind as she explains how serious the problem is and what might be a good plan of action. Also very efficient in terms of tests, meetings and procedure. I feel like I am in very good hands.
Northwestern Memorial has always been our care provider including for cancer and previous heart problems. I'd like to praise the Coumadin team which conducts INR testing and counsels from time to time. Great group of folks. Cynthia Bender, one of your nurse practitioners, is a real star.
Dr. Rigolin gave me a thorough exam, went over my medical history, list of medications I am currently taking and reviewed my family's medical history. She also included me in the discussion about the treatment of my condition.
Dr. Rigolin is extremely knowledgeable and very thorough. I have 100% confidence in her competency as a doctor, and the professional advice she suggests I follow. She is friendly, caring, and very easy to talk to.
Easy directions in getting there & after arrival. Efficient & well organized registration; Dr. Vera Rigolin was professional, prompt, listened carefully & related symptoms to one another, took copious notes, vas personal & kind & confident.
Dr. Rigolin went out of her way, literally, to accommodate me. She nicely came to the device clinic where I was having my new Micra tested and tweaked. For nearly 20 years, she has gone above and beyond for me. Northwestern should be proud of having caring doctors like Dr. Rigolin on its staff.
Dr. Rigilin is the most proactive cardiologist I've worked with. She is always taking into account my concerns and adjusting or trying new approaches to provide the most up to date and proper care for me.
The staff went above and beyond to adjust my Dr. Rigolin appointment and get me checked in early so I'd be able to reach another tightly-timed appointment across the street. Sorry, can't remember names - Dr. R's nurse (?) and the man at the front desk. Very much appreciated.
Dr. Rigolin is the best cardiologist especially for women. She solved my issues easily when a prior physician at another practice didn't. I think some of it is due to her listening carefully and asking questions based on that information.
My heart doctor is excellent, and very communicative of her concerns for my health. She makes sure to emphasize the importance of keeping doctor appointments to ensure my heart health & other health are maintained.
My history with Dr Rigolin goes back many years. She has remained attentive to my valve issue , even during breast cancer, subsequent valve surgery and recent episode of flutter. She had been especially helpful in providing answers to my questions and addressing my concerns. I am blessed to have her heart care.