At Northwestern Medicine, our patient’s feedback is important to us. While different care providers have their own unique strengths, we strive to be as transparent as possible with our quality of care.
So far all has gone well and dr and team responsive, expert and easy to talk to. However, I am still in a lot of pain, have a considerable amount of bruising and will still take weeks of recovery to assess the whole process.
As a Nurse I have observed the skill and professionalism that the entire Orthopedic department displays. The outpatient clinic has been on top of providing the necessary precautions required during this pandemic.
Dr.Hefferon replaced both my knees and has referred me to a partner of his for a needed hip replacement. He is a skilled surgeon and has great bedside manner. My wife and one of my daughters are also patients of his.
Dr Heffron and his assistant Margaret are absolutely terrific they listen to you when you're there, they don't rush you, and they really truly care about you as a patient. I drive all the way from Orland Park to see them
I everyone was so nice. Doctor listened to me and was thorough. I was able to even get the MRI after appointment so I did not have to travel by bus again to downtown. Nurse was friendly. X-ray technician was very friendly and personable.