Northwestern Medicine

Advance Online Check-in Now Available at the Northwestern Medicine Lake Forest Hospital Emergency Department

Northwestern Medicine Lake Forest Hospital July 01, 2014

LAKE FOREST, IL – Northwestern Medicine today launched an online check-in system at the Lake Forest Hospital Emergency Department. Through the online check-in, patients with non-life-threatening illnesses can complete an online form in advance to hold their place in line to be treated at the Emergency Department.

Patients can go to Northwestern's Emergency and Convenient Care Check-In and use the website's online form to hold their place in line to be treated. A confirmation email is then sent to the patient, who can remain in the comfort of his or her home and arrive at the estimated time for treatment. Using the online form to hold a spot is free for all patients.

"Advance online check-in will help streamline the registration process in the Emergency Department," said Michael G. Ankin, MD, FACP, FCCP, chief medical officer and pulmonologist at Lake Forest Hospital. "This is a convenience for patients who need treatment but are not in a trauma situation; they can hold their place in line online from their home or office and have clearer confirmation about when they will be seen." 

The advance online check-in works best when non-life threatening conditions are present: flu, fever, and colds; sinus infections and urinary tract infections; strains and sprains; poison ivy, animal and bug bites; and rashes and sunburns. Patients with life-threatening symptoms or major injuries should always go directly to a hospital emergency department without delay. 

Lake Forest Hospital’s Emergency Department provides responsive, high-quality emergency care 24 hours a day, 7 days a week. The Emergency Department is state-of-the-art and features a private triage station, private patient rooms and a children’s playroom. For more information, visit Northwestern Emergency Medicine.

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