If you require emergency medical attention, please call 911 to access your local emergency services.

Contact Us

Do you have a question about Northwestern Medicine or our care? We can help.

If you are a new patient, you can schedule online. If you already have a care team at Northwestern Medicine, you can schedule an appointment in your MyNM account.

You can also make a primary or specialty care appointment by calling 844.NMBETTER (844.344.6663) (TTY: 711).

You can communicate with your care team via MyNM. Please allow at least 2 business days for a response.

If you need help from a member of your care team right away, please call their office.

For life-threatening illness or injury, go to the nearest emergency department or call 911.

Check that you are using the correct username and password. If you cannot remember your login information, select the “Forgot My Username” or “Forgot My Password" options from the login screen.

For more help, call the MyNM Help Desk at 855.HLP.MYNM (855.457.6966) between 8 am and 8 pm, Monday through Friday.

You can learn more about the wide range of services we offer on the Conditions and Services page.

You can find open career opportunities on the Northwestern Medicine careers page. To learn more about what it is like to work at our award-winning health system, visit the Life at Northwestern Medicine blog.

Do you still need an answer? Fill out the contact form or call us at one of the numbers below.

Contact Us: 844.NMBETTER (844.662.3883)
Medical Records: 877.9.RECORD (877.973.2673)
Patient Financial Services: 855.694.2866
MyNM Application Helpdesk: 855.HLP.MYNM (855.457.6966)

Directory for Northwestern Medicine Hospitals

25 North Winfield Road
Winfield, Illinois 60190

directions GET DIRECTIONS

FULL LOCATION DETAILS

Main Operator: 630.933.1600
Hospital Scheduling: 630.933.5000
TTY: 711

300 Randall Road
Geneva, Illinois 60134

directions GET DIRECTIONS

FULL LOCATION DETAILS

Main Operator: 630.208.3000
Hospital Scheduling: 630.933.5000
TTY: 711

10400 Haligus Road
Huntley, Illinois 60142

directions GET DIRECTIONS

FULL LOCATION DETAILS

Main Operator: 224.654.0000
Hospital Scheduling: 815.334.5566
TTY: 711

1 Kish Hospital Drive
DeKalb, Illinois 60115

directions GET DIRECTIONS

FULL LOCATION DETAILS

Main Operator: 815.756.1521
Hospital Scheduling: 815.748.2975
TTY: 711

1000 North Westmoreland Road
Lake Forest, Illinois 60045

directions GET DIRECTIONS

FULL LOCATION DETAILS

Main Operator: 847.234.5600
Hospital Scheduling: 847.535.8000
TTY: 711

26W171 Roosevelt Road
Wheaton, Illinois 60187

directions GET DIRECTIONS

FULL LOCATION DETAILS

Main Operator: 630.909.8000
TTY: 711

4201 Medical Center Drive
McHenry, Illinois 60050

directions GET DIRECTIONS

FULL LOCATION DETAILS

Main Operator: 815.344.5000
Hospital Scheduling: 815.334.5566
TTY: 711

251 East Huron Street
Chicago, Illinois 60611

directions GET DIRECTIONS

FULL LOCATION DETAILS

Patient Relations: 312.926.3112
Main Operator: 312.926.2000
Hospital Scheduling: 312.926.6366
TTY: 711

12251 South 80th Avenue
Palos Heights, Illinois 60463

directions GET DIRECTIONS

FULL LOCATION DETAILS

Main Operator: 708.923.4000
Hospital Scheduling: 708.827.2030
TTY: 711

250 East Superior Street
Chicago, Illinois 60611

directions GET DIRECTIONS

FULL LOCATION DETAILS

Main Operator: 312.926.2000
Hospital Scheduling: 312.926.6366
TTY: 711

1302 North Main Street
Sandwich, Illinois 60548

directions GET DIRECTIONS

FULL LOCATION DETAILS

Main Operator: 815.786.8484
Hospital Scheduling: 815.748.2975
TTY: 711

3701 Doty Road
Woodstock, Illinois 60098

directions GET DIRECTIONS

FULL LOCATION DETAILS

Main Operator: 815.338.2500
Hospital Scheduling: 815.334.5566
TTY: 711

Billing and Insurance

Northwestern Medicine offers fast, safe and secure online bill payment. 

Northwestern Medicine accepts a wide variety of insurance plans.