Contact Us
Do you have a question about Northwestern Medicine or our care? We can help.
- I need to schedule an appointment. How can I do that?
- I have a question about my health, and I need to contact my care team. How do I do that?
- I am having trouble logging in to MyNM. What can I do?
- How do I know if Northwestern Medicine has the care options I’m looking for?
- I’m interested in working at Northwestern Medicine. How do I learn more?
If you are a new patient, you can schedule online. If you already have a care team at Northwestern Medicine, you can schedule an appointment in your MyNM account.
You can also make a primary or specialty care appointment by calling 844.NMBETTER (844.344.6663) (TTY: 711).
You can communicate with your care team via MyNM. Please allow at least 2 business days for a response.
If you need help from a member of your care team right away, please call their office.
For life-threatening illness or injury, go to the nearest emergency department or call 911.
Check that you are using the correct username and password. If you cannot remember your login information, select the “Forgot My Username” or “Forgot My Password" options from the login screen.
For more help, call the MyNM Help Desk at 855.HLP.MYNM (855.457.6966) between 8 am and 8 pm, Monday through Friday.
You can learn more about the wide range of services we offer on the Conditions and Services page.
You can find open career opportunities on the Northwestern Medicine careers page. To learn more about what it is like to work at our award-winning health system, visit the Life at Northwestern Medicine blog.
Do you still need an answer? Fill out the contact form or call us at one of the numbers below.
Contact Us: 844.NMBETTER (844.662.3883)
Medical Records: 877.9.RECORD (877.973.2673)
Patient Financial Services: 855.694.2866
MyNM Application Helpdesk: 855.HLP.MYNM (855.457.6966)
Directory for Northwestern Medicine Hospitals
- Central DuPage Hospital
- Delnor Hospital
- Huntley Hospital
- Kishwaukee Hospital
- Lake Forest Hospital
- Marianjoy Rehabilitation Hospital
- McHenry Hospital
- Northwestern Memorial Hospital
- Palos Hospital
- Prentice Women's Hospital
- Valley West Hospital
- Woodstock Hospital
Main Operator: 630.933.1600
Hospital Scheduling: 630.933.5000
TTY: 711
Main Operator: 630.208.3000
Hospital Scheduling: 630.933.5000
TTY: 711
Main Operator: 224.654.0000
Hospital Scheduling: 815.334.5566
TTY: 711
Main Operator: 815.756.1521
Hospital Scheduling: 815.748.2975
TTY: 711
Main Operator: 847.234.5600
Hospital Scheduling: 847.535.8000
TTY: 711
Main Operator: 630.909.8000
TTY: 711
Main Operator: 815.344.5000
Hospital Scheduling: 815.334.5566
TTY: 711
Patient Relations: 312.926.3112
Main Operator: 312.926.2000
Hospital Scheduling: 312.926.6366
TTY: 711
Main Operator: 708.923.4000
Hospital Scheduling: 708.827.2030
TTY: 711
Main Operator: 312.926.2000
Hospital Scheduling: 312.926.6366
TTY: 711
Main Operator: 815.786.8484
Hospital Scheduling: 815.748.2975
TTY: 711
Main Operator: 815.338.2500
Hospital Scheduling: 815.334.5566
TTY: 711
Billing and Insurance
Northwestern Medicine offers fast, safe and secure online bill payment.
- View your billing statement or pay your bill online.
- Find answers to your questions about billing statements or paying your bill.
- You can also use the MyNM Patient Portal or the MyNM® app to view and pay bills from most Northwestern Medicine locations. Learn more at nm.org/mychart.
Northwestern Medicine accepts a wide variety of insurance plans.