Contact Us

If you are a new patient, you can make primary care, specialty care and physical therapy appointments online.

If you need to schedule an appointment for a specialty that is not listed, call our Physician Referral team at 844.344.6663 (TTY: 711). You can also visit nm.org/doctors to find a physician and their phone number.

You can communicate with your care team via MyNM. Please allow at least 2 business days for a response.

If you need help from a member of your care team right away, please call their office.

For life-threatening illness or injury, go to the nearest emergency department or call 911.

Check that you are using the correct username and password. If you cannot remember your login information, select the “Forgot My Username” or “Forgot My Password" options from the login screen.

For more help, call the MyNM Help Desk at 855.HLP.MYNM (855.457.6966) between 8 am and 8 pm, Monday through Friday.

You can learn more about the wide range of services we offer on the Conditions and Services page.

You can find open career opportunities on the Northwestern Medicine careers page. To learn more about what it is like to work at our award-winning health system, visit the Life at Northwestern Medicine blog.

Do you still need an answer? Fill out the contact form or call us at one of the numbers below.

Contact Us: 844.NMBETTER (844.662.3883)
Medical Records: 877.9.RECORD (877.973.2673)
Patient Financial Services: 855.694.2866
MyNM Application Helpdesk: 855.HLP.MYNM (855.457.6966)

All former Northwestern Medicine employees can easily access their W-2 tax forms using these tips  and login instructions .