Our mission, vision and core values
Whether directly providing patient care or supporting those who do, every Northwestern Medicine employee has an impact on the quality of the patient experience and the level of excellence we collectively achieve. This knowledge, expressed in our shared commitment to a single, patient-focused mission, unites us.
We are an organization of caregivers who aspire to consistently provide high quality care, cost-effectiveness and patient satisfaction. We seek to improve the health of the communities we serve by delivering a broad range of services with sensitivity to the individual needs of our patients and their families. We are bonded in an essential academic and service relationship with the Northwestern University Feinberg School of Medicine. The quality of our services is enhanced through their integration with education and research in an environment that encourages excellence of practice, critical inquiry and learning.
Our vision is to be a nationally recognized academic, integrated health system recognized for providing excellent clinical quality and outcomes, and highly skilled physicians and employees.
We are a diverse group of people, joined together by a shared set of values. Our values give us clarity, guiding every decision we make as an institution and as individuals, from the most far-reaching long-term strategy to the smallest daily task. Our values include:
- Patients first: We put the patient first in all we do. No matter where in the hospital we work, we remember always that caring for patients and their families is at the heart of our mission and our philosophy.
- Integrity: We adhere to an uncompromising code of ethics that emphasizes honesty, transparency and sincerity. Through our words and actions, we earn the trust of our patients and their families, our community and our coworkers. We seek to do the right thing, always and everywhere, in our day-to-day work and lives.
- Excellence: We continuously strive for excellence. We never stop learning and working to improve our skills, programs and services.
- Teamwork: We can achieve our mission and goals only by working together. Through the collective and coordinated efforts of our staff, we apply our diverse talents, backgrounds, ideas and experiences to create solutions and benefit patients. We value team success over individual success.
Our award-winning hospitals include:
Northwestern Memorial Hospital
Northwestern Memorial Hospital is an academic medical center hospital that is the primary teaching affiliate for the Feinberg School of Medicine. The hospital is ranked 1st in Chicago Metro Region and Illinois, as well as 13th in the nation according to the U.S. News & World Report (2017–18) Honor Roll of America's Best Hospitals, which ranks the hospital in 11 out of 16 clinical specialties. Northwestern Memorial Hospital is recognized for providing exemplary patient care and innovative advancements in a variety of clinical areas including cardiovascular care; oncology; neurology and neurosurgery; solid organ and soft tissue transplants; orthopaedics; and women’s health at Prentice Women’s Hospital within Northwestern Memorial.
Northwestern Medicine Central DuPage Hospital
Northwestern Medicine Central DuPage Hospital is an acute-care hospital located in Winfield, Illinois, that has provided quality healthcare to the residents of DuPage County and beyond for more than 50 years. The hospital has been recognized as a 100 Top Hospital by Truven Health Analytics and as one of the best hospitals in Chicago Metro Region by U.S. News & World Report (2017–18). The hospital is a regional destination for such clinical services such as oncology, neurology, orthopaedics, pediatrics and cardiology.
Northwestern Medicine Delnor Hospital
Northwestern Medicine Delnor Hospital is an acute-care hospital in Geneva, Illinois. Delnor was the first hospital in Illinois to earn nursing Magnet® Status from the American Nurses Credentialing Center, the nation’s highest recognition for patient care and nursing excellence. The hospital is home to a state-of-the-art Cancer Center and its Breast Health Center was first to be recognized by the prestigious National Accreditation Program for Breast Centers (NAPBC) through the American College of Surgeons.
Northwestern Medicine Lake Forest Hospital
Northwestern Medicine Lake Forest Hospital is a community hospital located in Lake Forest, Illinois. The hospital is ranked among Illinois' "Best Hospitals" by U.S. News & World Report (2017–18) and been named the Consumer Choice hospital in Lake and Kenosha counties for ten years in a row by National Research Corporation.
Northwestern Medicine Kishwaukee Hospital
Northwestern Medicine Kishwaukee Hospital is an acute-care hospital in DeKalb, Illinois. In 2007, Kishwaukee Hospital opened its Joint Center and in 2013 a Spine Center was added. In 2015, Kishwaukee Hospital’s Breastfeeding Center opened a human milk depot to provide donor milk to at-risk infants; it is one of the first four locations of its kind in Illinois.
Northwestern Medicine Valley West Hospital
Northwestern Medicine Valley West Hospital is a critical access hospital in Sandwich, Illinois, that has served the Fox Valley community for more than 70 years. In 2014, construction of a new patient wing and renovations to remaining areas of the hospital were completed, including a new MRI suite that is home to one of the only large bore MRI in the area. Valley West earned 100 percent quality core measure scores by The Joint Commission three out of four quarters in fiscal year 2015.
Marianjoy Rehabilitation Hospital
Marianjoy Rehabilitation Hospital, part of Northwestern Medicine, is a teaching hospital located in Wheaton, Illinois. Dedicated to the delivery of physical medicine and rehabilitation, Marianjoy offers specialty programs for adult and pediatric patients recovering from illness or who require intensive therapy to regain their function and independence. Marianjoy rehabilitation programs include care for brain injury, spinal cord, orthopaedic/musculoskeletal, stroke and neuromuscular. Marianjoy also has inpatient and outpatient pediatric rehabilitation programs and is one of the only Commission on Accreditation of Rehabilitation Facilities (CARF)-accredited pain management programs in Illinois.