Measles Information

Jacqueline R. Souter, AuD

Audiologist

4.9

292 ratings Read Reviews

Northwestern Medical Group

Primary Specialty

Audiology

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Education

Professional Education:: AuD, Northwestern University School of Communication - 2018

Practice Groups and Affiliations

Medical Group:: Northwestern Medical Group
Alignment Category:: Northwestern Medicine Physician Network

Ratings and Reviews

At Northwestern Medicine, our patient’s feedback is important to us. While different care providers have their own unique strengths, we strive to be as transparent as possible with our quality of care.

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Overall Rating

4.9

4.9

292 Ratings

Reviews from Patients

92 Reviews

Reviews from Patients

92 Reviews

August 18, 2023

5.0

Jacqueline was very committed to working with with me to resolve the special issues I was having. I felt understood and supported

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August 16, 2023

5.0

She is knowledgeable and responsive. I appreciate her bedside manner. Dr. Souter gave me helpful advice on how to manage my position to make the environment more conducive for hearing conversations. I really appreciate that.

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August 10, 2023

5.0

Knowledge. Explains everything

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August 01, 2023

5.0

Her team was exceptional

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August 01, 2023

5.0

Very professional, pleasant and helpfulâ€¦

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July 31, 2023

4.0

Average. I have had lots of ear issues and she was goodâ€¦

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July 27, 2023

5.0

She was wonderful. Handled my situation quickly and with ease.

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July 26, 2023

5.0

She was very capable

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July 26, 2023

5.0

Dr.Souter was very professional and made it a point to confirm that she really cared about me .she responded to all queries and did not rush the visit.

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July 25, 2023

5.0

Helpful and professional.

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July 19, 2023

5.0

Ms Jacqueline Souterâ€™s professionalism, knowledge, the options that she clearly and patiently presented are highly appreciated.

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July 19, 2023

5.0

Jackie was very professional and personal with me. She helped me to feel comfortable throughout my testing with her!ðŸ˜Š

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July 19, 2023

5.0

Very likable and helpful. Takes the necessary time to analyze my issues

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July 15, 2023

5.0

Very kind and great bedside manner.

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July 13, 2023

5.0

Genuinely interested in positive outcomes

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July 11, 2023

5.0

Explains things clearly

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July 07, 2023

5.0

She is very professional and personable and efficient. Excellent communicator.

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July 01, 2023

5.0

She is knowledgeable, smart and kind. She listens and asks good questions.

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June 30, 2023

4.0

Helpful with procedure

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June 28, 2023

5.0

Very professional and personable in giving hearing test.

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June 28, 2023

5.0

She was nice and quick efficient.

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June 18, 2023

5.0

Great lady

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June 14, 2023

5.0

Excellent follow up. Caring. Investigated my questions.

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June 14, 2023

5.0

Patient Professional Took time to answer my questions

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June 13, 2023

5.0

Considerate, pleasant and good service.

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June 13, 2023

5.0

Superb quality of care and friendliness along with professionalism

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June 08, 2023

5.0

She was fast, efficient and extremely nice I really liked her!

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June 04, 2023

5.0

She is kind and informative

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May 30, 2023

5.0

She was great

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May 22, 2023

5.0

Personable

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May 12, 2023

5.0

Very professional. Answer all my questions.

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May 04, 2023

5.0

Provided excellent care.

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May 03, 2023

5.0

liked her manner and her expertise

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April 28, 2023

5.0

Listens and acts to enable patient comfort. Claustrophobic, she accommodated as feasible.

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April 25, 2023

5.0

Dr. Jacqueline R. Souter is very kind and respectful with her patients. She takes time to explain everything in details to her patients.

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April 22, 2023

5.0

Jacqueline Souter was thorough, knowledgeable, and understanding.

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April 22, 2023

5.0

Patient staff who answered our questions.

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April 21, 2023

5.0

Knowledgeable, personable, patient and thorough

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April 16, 2023

5.0

She is knowledgeable and readily responds to any question.

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April 11, 2023

5.0

Jacqueline Souter was pleasant and explained clearly what I should pay attention to.

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April 10, 2023

5.0

She was the most helpful professional I met at NM in quite a while.

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April 10, 2023

5.0

Dr. Souter has done a fine job. The hearing aids have needed some physical adjustments and she has made them to my satisfaction.

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April 07, 2023

5.0

Same as above... kind, thorough & knowledgeable

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April 07, 2023

5.0

Very thorough

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April 04, 2023

5.0

She is very patient and explains everything that she does and that she wants you to do. She is very professional.

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April 02, 2023

5.0

Patient, understanding, helpful!

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March 30, 2023

5.0

Respectfully

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March 30, 2023

5.0

I learned some things I didnâ€™t know When I was a patient at another Medical facility.

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March 28, 2023

5.0

She was effective in explaining the issues and helpful with a referral for further service to adjust my hearing aids.

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March 28, 2023

5.0

Answered my questions. Thorough. Nice. Took time after when I needed to discuss something I forgot to ask

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March 27, 2023

5.0

Jacqueline is thorough and thoughtful in her care.

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March 26, 2023

5.0

Jacqueline R. Souter, AuD was pleasant and thorough. I am hopeful to view her progress notes soon from my visit with her on March [ ]. They usually accompany the After Summary Visit in MyChart but I am not able to see them yet.

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March 24, 2023

5.0

Very patient and punctual and professional

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March 17, 2023

5.0

They care!!

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March 16, 2023

5.0

Thanks Dr Jacqueline for your wonderful patient care and wonderful work you was so nice

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March 07, 2023

5.0

She helped me understand the hearing test

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March 07, 2023

5.0

Efficientâ€¦patient

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March 05, 2023

5.0

Competent and friendly. Helpful with explanations.

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March 04, 2023

5.0

Explained tests and results patiently and with clarity

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March 01, 2023

5.0

Clear directions Pleasant personality Confirmed that I have an appointment for new hearing aids

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February 21, 2023

5.0

She lessons to what you say. Lets you take your time explaining things.

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February 21, 2023

5.0

She listened to me.

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February 14, 2023

5.0

She explains fully the testing process and encourages questions at any stage due and after testing

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February 08, 2023

5.0

She is very thorough and communicates with passion and very courteous.

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February 07, 2023

5.0

Patient and thorough in explanation.

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February 02, 2023

5.0

They were unable to perform the test due to fluid in his ear. They were honest and did not test him needlessly

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February 01, 2023

5.0

Friendly and knowledgeable

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January 31, 2023

5.0

Ms Souter explained the features of the hearing aids and how to us them very well.

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January 30, 2023

5.0

Very knowledgeable

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January 27, 2023

5.0

She was very knowledgeable and took time to explain and answer my questions.

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January 25, 2023

5.0

Professional & thorough

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January 13, 2023

5.0

Just a competent professional, she is one of your â€œjewelsâ€.

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January 12, 2023

5.0

Listens, answers questions, explains procedures clearly

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January 10, 2023

5.0

Very friendly and informative.

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January 10, 2023

5.0

Very polite. Friendly, taken the time to explain the process and feed back.

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January 10, 2023

5.0

caring efficient service

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January 08, 2023

5.0

Dr. Souter provided a thorough hearing examination and fitting for hearing aids.

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January 05, 2023

5.0

Conveyed the message very clearly and convincingly.

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January 03, 2023

5.0

She wass very professional.

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December 31, 2022

5.0

Very easy to talk to. Answered my questions clearly. Made good suggestions as to why I was experiencing tinnitus. I felt respected and listened to.

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December 28, 2022

5.0

She is great - explains everything clearly and is very patient when answering questions

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December 27, 2022

5.0

Jacqueline Souter is a superb audiologist! She was wonderful in explaining all of the different aspects of my new hearing aids and teaching me how to put them on properly. They work great! Thank you, Jackie!

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December 26, 2022

5.0

Very thorough and patient in explaining everything of the procedure and results. Lovely personality.

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December 20, 2022

5.0

V professional.

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December 20, 2022

5.0

She is very sweet, compassionate and a great listener. Shes' knowledgeable in her field, but explains things so the patient understands. Also she's very beautiful and sweet. God bless her.

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December 16, 2022

5.0

professional, kind, and thorough

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December 15, 2022

5.0

Expertise and excellent explanation of the test results

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December 01, 2022

5.0

Listened to my concerns - answered questions - explained procedures clearly.

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November 30, 2022

5.0

Audiologist Jacqueline Souter is wonderful! She carefully listened to each of my questions about the characteristics of the different types of hearing aids and provided thoughtful and understandable answers and information in response. I felt like I was receiving excellent care in the selection of my hearing aids.

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November 18, 2022

5.0

Dr. Souter is very helpful and kind. I got some very good advice and care.

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November 18, 2022

5.0

clear communication, pleasant interaction

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November 16, 2022

5.0

Audiologist Jacqueline Souter was very kind and nice. She made the appointment pleasant and took the time to explain everything she was going to do.

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Disclosures

External Professional Relationships

Pharmaceutical, device, and biotechnology companies frequently collaborate with basic scientists and physicians within an academic medical center to help advance science and improve patient care. These relationships are important in achieving scientific breakthroughs and in establishing the effectiveness and safety of promising new therapies. In order to assure objectivity in clinical research and patient care, the Northwestern University Feinberg School of Medicine (Feinberg), Northwestern Memorial HealthCare, Children's Hospital of Chicago Medical Center, and the Shirley Ryan AbilityLab have adopted integrity policies that require research and clinical faculty (in full-time, part-time, and unpaid/voluntary categories) to report compensated and uncompensated external industry relationships. Patients are encouraged to discuss these disclosures with their physician as well as to inquire as to how these relationships are overseen by Feinberg. To learn more about our Disclosure and Professional Integrity Policy, and the conflict of interest policies of our joint affiliate survey partners, please go to our Office for Regulatory Affairs Policies page.

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