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All patients are welcome at Northwestern Medicine. We want to make sure you have the resources you need to feel comfortable here.

Accessible Parking

You can find accessible parking spaces in parking garages and parking lots at our locations.

Find individual location details at nm.org/locations.

Accessible Restrooms

Wheelchair-accessible restrooms are in all buildings and marked with signs. We also have private, accessible bathrooms with room for a companion.

If you cannot find a wheelchair-accessible restroom, ask a Northwestern Medicine staff member to help you find one.

Wheelchairs

We have wheelchairs on all Northwestern Medicine campuses for you to use at no cost.

Language Access Services

We are committed to inclusive care. You and your companions can access communication aids and services at no cost.

If you or your companions prefer to communicate about your care in a language other than English, we offer confidential language access services at no cost. Language access services include translation and interpretation.

For more information about language access services, contact Interpretation Services to talk to a trained, qualified medical interpreter.

If You Need More Support

Patient Relations is here to serve you and your loved ones. They can answer your questions and address issues you might have about your care or visit.

For more information, contact Patient Relations.