Understand your bill, options to pay and how to seek help paying for your care. Also, see which insurance plans we accept, and find answers to common questions about insurance.
Financial Assistance
Financial Assistance helps patients who need help paying for all or part of their medical bill.
Insurance Information
Learn which commercial, government and exchange insurance plans we accept and find answers to common questions.
Medical Records
Find out how to get copies of medical records or images.
Pay a Bill
Learn how to understand and pay your hospital bill.
Classes, Events and Support Groups
Northwestern Medicine has many offerings to help you live healthier.
Health Encyclopedia
Find information about common medical conditions, symptoms and procedures.
Patient Education
Find information about medical tests, procedures, treatments and follow-up care at Northwestern Medicine.
Executive Health
Get comprehensive care in one day designed to meet your personal needs.
International Health
You do not have to live in the United States to get advanced treatment at Northwestern Medicine.
Patient Relations
The Patient Relations team helps patients, families and care team members understand and address concerns about care.
Patient Rights and Policies
All patients have certain legal rights. Patients also have responsibilities for their care.
Patient Safety
Learn what steps we take to keep patients, visitors and our staff safe. Also, find out how to contact Patient Relations if you have questions or concerns about your or your loved one’s care.
Visitor Policies
Visitors are important for patients’ health and healing. Find out about visiting hours, masking guidelines and other policies.
Northwestern Memorial Hospital Named U.S. News & World Report America's Best Hospitals (2024-2025)
The No. 1 hospital in Illinois for 13 straight years (tie) and nationally ranked in 11 clinical specialties.
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