For Your Visit

Billing, Insurance & Records

Understand your bill, options to pay and how to seek help paying for your care. Also, see which insurance plans we accept, and find answers to common questions about insurance.

Financial Assistance

Financial Assistance helps patients who need help paying for all or part of their medical bill.

Insurance Information

Learn which commercial, government and exchange insurance plans we accept and find answers to common questions.

Medical Records

Find out how to get copies of medical records or images.

Pay a Bill

Learn how to understand and pay your hospital bill.

Education & Support

Classes, Events and Support Groups

Northwestern Medicine has many offerings to help you live healthier.

Health Encyclopedia

Find information about common medical conditions, symptoms and procedures.

Patient Education

Find information about medical tests, procedures, treatments and follow-up care at Northwestern Medicine.

Get Involved

International and Executive Health

Executive Health

Get comprehensive care in one day designed to meet your personal needs.

International Health

You do not have to live in the United States to get advanced treatment at Northwestern Medicine.

Patient Experience Policies

Patient Relations

The Patient Relations team helps patients, families and care team members understand and address concerns about care.

Patient Rights and Policies

All patients have certain legal rights. Patients also have responsibilities for their care.

Patient Safety

Learn what steps we take to keep patients, visitors and our staff safe. Also, find out how to contact Patient Relations if you have questions or concerns about your or your loved one’s care.

Visitor Policies

Visitors are important for patients’ health and healing. Find out about visiting hours, masking guidelines and other policies.