Patient Information

Appointments

Connect with Northwestern Medicine any time, with our convenient appointment scheduling.
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Billing and Insurance

Northwestern Medicine offers convenient bill pay options, financial assistance programs. Learn more about bill pay and financial assistance.
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MyChart

The MyNM app combines the experience of NM MyChart with new functionality to give you secure access to your family's healthcare wherever you are.
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Medical Records

Northwestern Medicine protects your privacy. Learn more about how to get copies of your medical records. 
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Classes, Events and Support Groups

Northwestern Medicine offers classes, events and support groups to help you live a healthier life.
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I Am Having Surgery

Be sure to follow your doctor's pre-surgery guidelines, which may include special instructions prior to surgery.
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Legacy Centegra Patient Portal

The legacy Centegra Health System patient portal gives you easy access to your health information. The patient portal for the Huntley, McHenry and Woodstock hospitals can be accessed until 2020.

Access My Patient Portal

Locations, Hours and Parking

Locations and Hours

Northwestern Medicine offers convenient healthcare throughout the Chicagoland area. Additional information regarding dining, services, amenities and facility maps are available on the detailed location pages.

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Parking Options

Parking is available for patients and visitors of Northwestern Medicine.
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Visitor Information

Visitor Guidelines During Flu Season

Due to the increased risk of cold and flu viruses this winter, we ask for your help to protect the health of our patients.
Read Guidelines (English)
Read Guidelines (Spanish)

Volunteer

Northwestern Medicine volunteers make an impact in the lives of others every day.
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Lake Forest Hospital Greeting Cards

Our patients at Northwestern Medicine Lake Forest Hospital appreciate well wishes from friends and family. We’ve made it easy for you to send some cheer with a free, personalized greeting card.
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Additional Information

Accessibility Resources

Northwestern Medicine is dedicated to providing accessible care to our patients. You can find information here about accessible parking, single-user restrooms, language assistance, wheelchairs and patient escort services.
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Advance Directives

Advance directives are documents that state your wishes/preferences about the type of medical care you receive.
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Executive Health

The focus of Northwestern Medicine Executive Health is preventative health. The program was founded to serve busy individuals who desire exceptional, personalized attention and care. 
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northwesternexecutivehealth.com

Health Encyclopedia

Discover health information about medical conditions, symptoms, and procedures
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International Health

Chicago welcomes over 50 million visitors annually from all over the world. Each year Northwestern Medicine welcomes patients from around the globe seeking world-class medical care.
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Internationalhealth.nm.org

Patient Education

Northwestern Medicine offers hundreds of informational brochures that describe a variety of tests, procedures, treatments and follow-up care. Learn more.
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Patient Rights and Policies

You have the right to respectful care, information about your treatment, decision making, privacy and confidentiality in your healthcare.
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Post-Acute Care Preferred Provider Network

This is the care you may receive from another healthcare provider after you leave the hospital. As the next step in your recovery, you may need post-acute care to help you return to your daily life.
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Telehealth

Northwestern Medicine is committed to easy, convenient healthcare. Visit with your physician without having to travel to their office.
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Why Choose Northwestern Medicine

Community Initiatives

Northwestern Medicine hospitals are committed to improving the health of their communities through education, support groups, charitable giving and more.
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Donate

Learn how you—with our patients, physicians and scientists, students, alumni, and employees—can help Northwestern Medicine transform healthcare. Donate today.
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Quality Measures

We have chosen reliable national measures that align with our goals, and we share our results consistently over time.
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[RE]presenting Excellence

At Northwestern Medicine, our employees strive each day to not only achieve excellence, but also to [RE]present it. To honor the performances of those employees who go above and beyond, we’ve established our [RE]presenting Excellence recognition program.
Recognize an Employee