Preparing for Your Visit During COVID-19

Patient Information


Connect with Northwestern Medicine any time, with our convenient appointment scheduling.

Billing and Insurance

Northwestern Medicine offers convenient bill pay options and financial assistance programs. Learn more about bill pay and financial assistance.

MyNM Patient Portal

The MyNM® app combines the experience of the MyNM Patient Portal with new functionality to give you secure access to your family's health care wherever you are.


Northwestern Medicine is committed to easy, convenient health care. Visit with your physician without having to travel to their office.

Medical Records

Northwestern Medicine protects your privacy. Learn more about how to get copies of your medical records. 

Patient Education

Northwestern Medicine offers hundreds of informational brochures that describe a variety of tests, procedures, treatments and follow-up care. Learn more.

Classes, Events and Support Groups

Northwestern Medicine offers classes, events and support groups to help you live a healthier life.

I Am Having Surgery

Be sure to follow your physician's pre-surgery guidelines, which may include special instructions prior to surgery.

Patient Relations

If you have questions or concerns about care you or a loved one are receiving, Patient Relations may be able to help.

Interpretation Services

You have a right to receive care in a language you understand. Northwestern Medicine offers medical interpretation at no cost to you.


You can find the latest information about COVID-19 here.

Health Encyclopedia

Discover health information about medical conditions, symptoms and procedures.

Locations, Hours and Parking

Locations and Hours

Northwestern Medicine offers convenient health care throughout the Chicagoland area. Additional information regarding dining, services, amenities and facility maps are available on the detailed location pages.

Parking Options

Parking is available for patients and visitors of Northwestern Medicine.

Visitor Information

Send Well Wishes to a Patient

Our patients at Northwestern Medicine appreciate well wishes from friends and family. We've made it easy for you to send some cheer with a free, personalized message.

Medical Intensive Care Unit (MICU) Patient and Family Handbook

If your loved one is in the Northwestern Memorial Hospital MICU, this guide can provide comprehensive information from visiting hours to types of care provided.

Additional Information

Accessibility Resources

Northwestern Medicine is dedicated to providing accessible care to our patients. You can find information here about accessible parking, single-user restrooms, language assistance, wheelchairs and patient escort services.

Advance Directives

Advance directives are documents that state your wishes/preferences about the type of medical care you receive.

Executive Health

The focus of Northwestern Medicine Executive Health is preventive health. The program was founded to serve busy individuals who desire exceptional, personalized attention and care. 

International Health

Chicago welcomes more than 50 million visitors annually from all over the world. Each year Northwestern Medicine welcomes patients from around the globe seeking world-class medical care.

Patient Rights and Policies

You have the right to respectful care, information about your treatment, decision making, privacy and confidentiality in your health care.

Post-Acute Care Provider Network

This is the care you may receive from another healthcare provider after you leave the hospital. As the next step in your recovery, you may need post-acute care to help you return to your daily life.


Northwestern Medicine volunteers make an impact in the lives of others every day.

Why Choose Northwestern Medicine

Community Initiatives

Northwestern Medicine hospitals are committed to improving the health of their communities through education, support groups, charitable giving and more.


Learn how you—with our patients, physicians and scientists, students, alumni, and employees—can help Northwestern Medicine transform health care. Donate today.

Quality Measures

We have chosen reliable national measures that align with our goals, and we share our results consistently over time.

[RE]presenting Excellence

At Northwestern Medicine, our employees strive each day to not only achieve excellence, but also to [RE]present it. To honor the performances of those employees who go above and beyond, we’ve established our [RE]presenting Excellence recognition program.