Patient Relations
The Patient Relations team helps patients, families and care team members understand and address concerns about care.
Patient Rights and Policies
All patients have certain legal rights. Patients also have responsibilities for their care.
Patient Safety
Learn what steps we take to keep patients, visitors and our staff safe.
Visitor Policies
Visitors are important for patients’ health and healing. Find out about visiting hours, masking guidelines and other policies. If you are sick, you should not visit Northwestern Medicine unless you need care.