Alan G. Shepard, MD

Alan G. Shepard, MD

4.5 
447 ratings  Read Reviews
Northwestern Medical Group

Primary Specialty

Neurology

Secondary Specialty

Insurance

Insurance plans are subject to change. View insurance plans accepted at each hospital and by each NMHC physician group.
Accepting New Patients

Practice Focus Areas

Education

Medical Education:
Loyola University Stritch School of Medicine - 1988
Internship:
Louis A Weiss Memorial Hospital - 1989
Residency:
McGaw Medical Center of Northwestern University - 1992
Fellowships:
Rush University Medical Center - 1993

Board Certifications

  • American Board of Psychiatry and Neurology (Certified)

Faculty Profile

Clinical Assistant Professor, Feinberg School of Medicine

View Faculty Profile

Practice Groups and Affiliations

Medical Group:
Northwestern Medical Group
Physician Category:
Northwestern Medicine Physician Network
On Medical Staff At:
Northwestern Memorial Hospital

Ratings and Reviews

At Northwestern Medicine, our patient’s feedback is important to us. While different care providers have their own unique strengths, we strive to be as transparent as possible with our quality of care.

Read Ratings FAQs

Overall rating

4.5
4.5 
447 Ratings
  • Friendly & Courteous
    4.6
  • Will Recommend to Others
    4.5
  • Clear Explanations
    4.5
  • Shows Concern
    4.5
  • Includes You In Decisions
    4.5
  • Explains Medications
    4.5
  • Follow-Up Instructions
    4.5
  • Easy to Understand
    4.8
  • Time Spent With Patient
    4.5
  • Confidence in Doctor
    4.5

Reviews from Patients

80 Reviews
November 06, 2019

Dr. Shepherd was extremely thorough and professional! can't get any better than him!

Was this helpful? Yes (3) No (0)

Thanks for your feedback!
November 04, 2019

Dr Shepard is really thorouh

Was this helpful? Yes (2) No (0)

Thanks for your feedback!
October 26, 2019

Dr. Shepard was the first Doctor to diagnose, treat and manage the terrible neuropathic pain that I have in my feet and calves. He also corresponds on my chart on a timely basis always replying within the day I send a message. I am eternally grateful for this Doctor, he has given me a standard of living that is normal. I had suffered with this for 10 years before finally finding Dr. Shepard. I pray for him daily.

Was this helpful? Yes (5) No (0)

Thanks for your feedback!
October 26, 2019

Dr. Shepard is the best of the best. I trust him implicitly

Was this helpful? Yes (2) No (0)

Thanks for your feedback!
October 26, 2019

Dr Shepard was great! he explained everything to me in what and why his next move was. I was a bit nervous at first but once he started talking to me my nerves subsided

Was this helpful? Yes (0) No (0)

Thanks for your feedback!
October 16, 2019

wish I could see him for all my Neuro needs.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!
October 08, 2019

Dr. Shepard is wonderful! I've recommended him to friends who all have the same experience

Was this helpful? Yes (0) No (0)

Thanks for your feedback!
October 05, 2019

He was courteous, comprehensive, and efficient.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!
September 26, 2019

Dr Alan Shepard is always outstanding and very attentive.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!
September 20, 2019

I have confidence in *Dr. Shepard & his treatment for my concerns.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!
September 15, 2019

I felt cared about and heard!

Was this helpful? Yes (0) No (0)

Thanks for your feedback!
September 09, 2019

Dr. Shephard was good. He was knowledgeable and gave a professional air. I felt he gave the appropriate response and made me feel confident in his abilities.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!
September 08, 2019

a wonderful experience

Was this helpful? Yes (0) No (0)

Thanks for your feedback!
August 23, 2019

excellent experience

Was this helpful? Yes (0) No (0)

Thanks for your feedback!
August 15, 2019

It was an overall good experience.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!
August 05, 2019

Doc shows complete concern, care and interest. Great to deal with.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!
August 02, 2019

Great doctor! Very understanding and compassionate.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!
July 31, 2019

He kept checking his phone which I thought was rather rude.

Was this helpful? Yes (1) No (0)

Thanks for your feedback!
July 18, 2019

It can be difficult to find a solution to any medical condition and what works for one patient doesn't mean it will work on others. Dr. Shepard is very patient in finding a solution to my condition. I appreciate his patience and time he has spent in finding alternatives for me.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!
July 13, 2019

Love Dr Shepard.

Was this helpful? Yes (4) No (1)

Thanks for your feedback!
July 11, 2019

dr. Shepard went above and beyond to get me the appropriate care from himself and another physician I should see.

Was this helpful? Yes (6) No (2)

Thanks for your feedback!
July 11, 2019

felt comfortable speaking with the MD

Was this helpful? Yes (4) No (0)

Thanks for your feedback!
June 29, 2019

Dr. Shepard takes the time to truly explain things, he is also extremely responsive on the patient portal which is a huge help in saving time of calling the office for simple questions for next steps in my care.

Was this helpful? Yes (4) No (0)

Thanks for your feedback!
June 28, 2019

good

Was this helpful? Yes (2) No (0)

Thanks for your feedback!
June 25, 2019

He is honestly the most compassionate, personable, and caring doctor I have seen. He has my quality of life in mind and is always open to discuss different treatment options.

Was this helpful? Yes (2) No (0)

Thanks for your feedback!
June 20, 2019

concerned Doctor

Was this helpful? Yes (1) No (0)

Thanks for your feedback!
June 04, 2019

Dr. Shepard is so wonderful to my son and so kind to me, his mother.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!
May 19, 2019

Dr. Shepard is awesome.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!
May 02, 2019

*Dr. Shepherd seemed tired or he has a "flat affect." I'm accustomed to NW physicians being friendlier/warmer. But he was "OK."

Was this helpful? Yes (2) No (0)

Thanks for your feedback!
May 01, 2019

I appreciate the quickness and the speedy time with him.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!
April 20, 2019

love Dr Shepherd, he is very attentive and always listens to my concerns

Was this helpful? Yes (0) No (0)

Thanks for your feedback!
April 20, 2019

Dr shepherd was very quick but paid attention to the symptoms and information I shared

Was this helpful? Yes (0) No (0)

Thanks for your feedback!
April 13, 2019

The doctor took his time and listened well to what I said.

Was this helpful? Yes (1) No (1)

Thanks for your feedback!
March 18, 2019

Great doctor - seemed a little hurried, but not a issue.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!
March 09, 2019

all good

Was this helpful? Yes (0) No (0)

Thanks for your feedback!
February 24, 2019

I place Dr. Shepard in the highest category of physicians. His style is pertinent, focused and attentive. He engages in productive dialog, listens, asks relevant questions and takes thorough notes. He provided me with an initial evaluation and ordered follow-up tests to confirm his observations.

Was this helpful? Yes (2) No (1)

Thanks for your feedback!
February 22, 2019

Very good.

Was this helpful? Yes (1) No (0)

Thanks for your feedback!
February 11, 2019

I was very impressed by Dr. Shepard. I felt like I wasn't able to very clearly describe my symptoms, but he was patient with me (and not a bit condescending) and asked great questions to elicit the information he needed. He took me seriously - especially when I described a separate issue I've had for years, that all other doctors I've talked to about it have been dismissive of - he immediately gave me a suggestion of what it might be, what to do about it, and said he wouldn't have been very satisfied with the kinds of responses I've gotten in the past! I was really impressed with his communication skills.

Was this helpful? Yes (3) No (1)

Thanks for your feedback!
February 05, 2019

Dr. Shepard is excellent at what he does. I understand why is he so booked. thank you DR. shepard for a great appt abd taking the time to take good care of a first time patient. makes a great difference!

Was this helpful? Yes (2) No (1)

Thanks for your feedback!
January 26, 2019

Dr never looked at me. Spoke only with my husband, even tho I was the patient. Spoke very fast so that I understood very little of what he was saying (I'm hard of hearing). Made me feel like I didn't really need to be there. Rushed us out at the end like he had to be somewhere, even tho we were ahead of schedule.

Was this helpful? Yes (4) No (0)

Thanks for your feedback!
January 25, 2019

Dr. Shepard was highly recommended by a friend. I'm beyond happy I went to see him.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!
January 15, 2019

Dr. Shepard was kind, compassionate and thorough. Everything a healthcare provider should be!

Was this helpful? Yes (0) No (0)

Thanks for your feedback!
January 07, 2019

Appreciated Dr. S's straight forward manner and focus on addressing my concerns, not just my illness.

Was this helpful? Yes (1) No (0)

Thanks for your feedback!
December 31, 2018

answered all questions

Was this helpful? Yes (1) No (0)

Thanks for your feedback!
December 26, 2018

First impression...very busy MD. He had to take a call in the middle of our conversation. Not to be taken against him. If I was the patient involve on the other end, I would like him to drop what he is doing too to respond to the call. He excused himself.

Was this helpful? Yes (1) No (0)

Thanks for your feedback!
November 29, 2018

Dr. Shepard was very helpful.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!
November 18, 2018

Dr. Shepard diagnosed my problem right away. I've seen 3 other doctors, different specialties, who hadn't diagnosed it. Was very, very impressed with his expertise.

Was this helpful? Yes (4) No (0)

Thanks for your feedback!
October 17, 2018

The doctor spent a great deal of time listening to my and my problem.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!
October 14, 2018

love my doctor he's awesome! he gets me and shows concern in treating me.

Was this helpful? Yes (2) No (0)

Thanks for your feedback!
October 11, 2018

was distracted by phone and did not engage in conversation when I was giving him my history.

Was this helpful? Yes (2) No (0)

Thanks for your feedback!
October 10, 2018

Dr. Shepard is amazing!

Was this helpful? Yes (1) No (1)

Thanks for your feedback!
October 09, 2018

Dr. Shepard cares about you and your condition. Wants you to feel great all the time.. that makes patient feel special.

Was this helpful? Yes (1) No (1)

Thanks for your feedback!
September 24, 2018

I used to have very high marks for this doctor, however, his lack of concern and engagement on this visit has me seeking a second opinion as I do not feel confident he even paid attention to what my concerns were.

Was this helpful? Yes (6) No (0)

Thanks for your feedback!
September 05, 2018

Dr. Shepard is excellent, I feel very blessed to have a provider that understands my condition, is involved in latest treatment and is truly vested in helping me manage my health.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!
August 16, 2018

Dr. Shepard is great, but my limited knowledge compared to his extensive knowledge leaves my head spinning a bit when I leave. However, when I think of all of my questions after the fact, he's very responsive and helpful via MyChart.

Was this helpful? Yes (4) No (0)

Thanks for your feedback!
August 01, 2018

My only request would be is for Dr. Shepard not to check his phone several times during a visit. He was receiving multiple text messages and would be looking at his phone while speaking to me. He seemed distracted. I have confidence in his knowledge but when you are attending to a patient you should give them your undivided attention.

Was this helpful? Yes (7) No (0)

Thanks for your feedback!
June 29, 2018

Dr. Shepard was very thorough in his explanations.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!
June 21, 2018

I love Alan Shephard MD.

Was this helpful? Yes (0) No (2)

Thanks for your feedback!
June 05, 2018

seemed very knowledgeable no problems

Was this helpful? Yes (0) No (0)

Thanks for your feedback!
May 29, 2018

My son has cerebral palsy and is non-verbal but he really likes Dr. Shepard as do I, his mother and legal guardian. Dr. Shepard always makes him feel very comfortable and he is very kind. In fact this time he even went and got one of the other staff who wanted to say hi to my son! My son has know this staff person for years, and he really likes her! This made him SO happy! It was exceptionally kind of both staff and Dr. Shepard!

Was this helpful? Yes (4) No (1)

Thanks for your feedback!
May 24, 2018

Great experience.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!
May 24, 2018

This visit was very helpful to me. I appreciate Dr. Alan Shepard very much.

Was this helpful? Yes (1) No (0)

Thanks for your feedback!
May 18, 2018

I already referred someone to him

Was this helpful? Yes (2) No (0)

Thanks for your feedback!
May 13, 2018

First time seeing Dr. Shepard. My confidence will increase depending on how he continues to manage my care.

Was this helpful? Yes (0) No (2)

Thanks for your feedback!
May 10, 2018

Dr. Alan Shepard is excellent and always on top of my Multiple Sclerosis, I feel so taken care of with him. He is truly the absolute best Neurologist. Best bed side manor and excellent at everything

Was this helpful? Yes (4) No (0)

Thanks for your feedback!
April 30, 2018

Dr Shepard has always been very helpful and supportive of me.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!
April 10, 2018

Dr. Shepard is a superb physician.

Was this helpful? Yes (1) No (0)

Thanks for your feedback!
April 01, 2018

Dr. Shephard is always very good iabout answering my questions and I was glad to hear that he accepts Medicare patients, as I will be retired in a couple of years.

Was this helpful? Yes (2) No (0)

Thanks for your feedback!
March 24, 2018

Answered all my questions

Was this helpful? Yes (0) No (1)

Thanks for your feedback!
March 23, 2018

Dr. Shepard was very informative and courteous.

Was this helpful? Yes (1) No (1)

Thanks for your feedback!
March 15, 2018

Amazed, impressed!

Was this helpful? Yes (0) No (0)

Thanks for your feedback!
March 14, 2018

Dr. Shepherd seemed distracted during my visit and was texting on his phone as I shared with him my symptoms

Was this helpful? Yes (3) No (0)

Thanks for your feedback!
March 12, 2018

I am pleased with this doctor.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!
February 27, 2018

The doctor provided the same advice and medications as every other time I've seen him. I expressed concerns about the side effects of one medication and he wasn't able to provide any suggestions or alternative therapies and/or medications. While I believe that he is a good doctor, this is a frustrating result as migraines affect a good portion of my life.

Was this helpful? Yes (3) No (0)

Thanks for your feedback!
February 02, 2018

Very good experience. I was very pleased with the visit with Dr.Alan Shepard. I had gotten his name from the internet so had no expectations regarding his care. He listened, follow through calling my primary care doctor. He spent 15 minutes with my doctor discussing what to do to eliminate the rushing sound in my ears, The room was clean and up to Northwestern standards.

Was this helpful? Yes (2) No (0)

Thanks for your feedback!
January 28, 2018

check & rechecked, did a great job

Was this helpful? Yes (2) No (0)

Thanks for your feedback!
January 26, 2018

Dr. Shepard is excellent and has taken wonderful care of me since my diagnosis of Multiple Sclerosis. He is the absolute best neurologist and I would not ever see anyone else.

Was this helpful? Yes (3) No (0)

Thanks for your feedback!
January 22, 2018

left with no new information, felt rushed.

Was this helpful? Yes (1) No (0)

Thanks for your feedback!
January 15, 2018

good experience

Was this helpful? Yes (1) No (0)

Thanks for your feedback!
January 04, 2018

Dr. Shepard is excellent; he helped diagnose my meningioma in 2012 so that is why I came back to him with my concerns at present. He speaks in a very easy to understand manner and is very approachable.

Was this helpful? Yes (3) No (2)

Thanks for your feedback!