Jennifer Hwang, AuD

Jennifer Hwang, AuD

Audiologist

4.9 
536 ratings  Read Reviews
Northwestern Medicine logoNorthwestern Medicine Regional Medical Group

Primary Specialty

Audiology

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Education

Professional Education:
AuD, Northern Illinois University School of Allied Health and Communicative Disorders - 2020

Languages Spoken

  • Cantonese

Practice Groups and Affiliations

Medical Group:
Northwestern Medicine Regional Medical Group
Alignment Category:
Northwestern Medicine Physician Network

Ratings and Reviews

At Northwestern Medicine, our patient’s feedback is important to us. While different care providers have their own unique strengths, we strive to be as transparent as possible with our quality of care.

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Overall Rating

4.9
4.9 

536 Ratings

Reviews from Patients

92 Reviews

Reviews from Patients

92 Reviews

August 30, 2023

5.0

She answered all of my questions. Very professional and makes sure that you are comfortable with your hearing aids.

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August 30, 2023

5.0

Very professional, kind, gave clear instructions, explanations, and answered questions

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August 18, 2023

5.0

Jennifer is a wonderful person very friendly and explains what will be done

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August 16, 2023

5.0

Besides being a very likable young lady, she is very friendly, polite and courteous,,,,,,AND, She really knows her stuff, and has created 4 settings on my hearing aids, that I can select to get the best setting for the problem I am experiencing….

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August 08, 2023

5.0

Very helpful and knowledgeable.

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August 03, 2023

5.0

Well versed in her position

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August 03, 2023

5.0

Listened to me and explained things.

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August 02, 2023

5.0

Very professional,very caring and when you leave you feel confident that you made the right decision.

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August 01, 2023

5.0

I would recommend Jennifer Hwang to anyone with hearing difficulties but especially to patients who have hearing aids but are still not hearing properly. She was knowledgeable about the hearing loss I have and was able to explain what could be done to improve my hearing with my current hearing aids. I can now hear conversations in groups, can go to the theater and understand what is being said. I can hear birds singing and rain on the roof. I feel that Jennifer gave me back my life.

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August 01, 2023

5.0

Excellent care explains everything and is very pleasant.

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July 30, 2023

5.0

She is an incredible and knowledgeable in her field. I feel so confident and comfortable going to my appointments with her. She makes sure you are getting your hearing needs met. She took time to answer all my questions.

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July 28, 2023

5.0

Very informative.

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July 28, 2023

5.0

She is a very likable young lady, who is very polite, courteous, and friendly,,,and really knows her “stuff”.

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July 24, 2023

5.0

Very personable & explained the procedure well

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July 23, 2023

5.0

She addressed and solved my problem immediately.

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July 23, 2023

5.0

Super

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July 21, 2023

5.0

Extremely professional and kind hearted

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July 17, 2023

4.0

She was right to the point and got the test done.

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July 14, 2023

5.0

Jennifer was knowledgeable and sympathetic to my hearing issues. I was thinking I needed new hearing aids but she was able to reprogram them and showed me how to adjust them to provide better hearing quality.

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July 12, 2023

5.0

Excellent clinician

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July 10, 2023

5.0

She was polite and professional listened to me and was not in a rush. She to care.

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July 10, 2023

5.0

See above plus she adds a comfort level beyond the norm.

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July 06, 2023

5.0

Very friendly, knowledgeable. Took the time to patiently explain everything. Put me at ease.

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June 28, 2023

5.0

She was available when we needed further testing, was efficient and caring.

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June 16, 2023

5.0

Dr Hwang was compassionate, knowledgeable, professional, and enthusiastic about helping choose the best hearing aid for my specific needs. I appreciated Dr Hwang’s attentiveness and care.

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June 16, 2023

5.0

She communicates very clearly, understands my hearing concerns and explains & installs all my preferred features of my hearing aids. Also she is quite flexible in scheduling my appointments, especially since I prefer scheduling my mother-in-law’s appointments around the same time as mine.

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June 15, 2023

5.0

Professional

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June 14, 2023

5.0

Excellent patient relations and very compassionate and helpful

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June 13, 2023

5.0

Didn't have a appointment but they fixed me in

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June 07, 2023

5.0

She is very competent, professional, caring, and personable.

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June 06, 2023

5.0

Friendly, knowledgeable

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June 05, 2023

5.0

She is nice and hard worker

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May 31, 2023

5.0

Very helpful and professional. Answered all my questions.

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May 31, 2023

5.0

Nice approach, very sharp and was consultative. The hearing test results surprised me as it stated my left ear hearing has improved though I miss the low frequencies as I cannot get the bass when listening to music.

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May 31, 2023

5.0

I could not have been more pleased with the appointment that I had with her. She was excellent in every way.

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May 25, 2023

5.0

She answered my questions well.

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May 23, 2023

5.0

First impression was excellent. Jennifer was very polite and courteous. and very likable. I felt that she giving me the very best of care.

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May 19, 2023

5.0

Very professional and great at helping me understand what showed up on my chart regarding my hearing test.

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May 16, 2023

5.0

She said she’d help me and did… excused herself from a patient visit to help me out.

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May 11, 2023

5.0

Dr. Hwang took her time to explain what tests she’d be performing.

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May 09, 2023

5.0

I felt that she knows what she’s doing and I felt comfortable with her

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May 08, 2023

5.0

Jennifer is competent and thorough. She gave me a clear explanation of my hearing loss, noting it is slightly lower than normal, except for high frequency sounds.

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May 08, 2023

5.0

explained procedure and results in easy to understand terms

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May 05, 2023

5.0

Jennifer is so great with kids. She is absolutely wonderful and knowledgeable.

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May 02, 2023

5.0

Wonderful to work with.

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May 02, 2023

5.0

Very good at what they do and everyone was polite

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May 01, 2023

5.0

Explain things to me and made me feel comfortable

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May 01, 2023

5.0

She made it so Comfortable and nice

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May 01, 2023

5.0

Seemed knowledgeable and friendly

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April 29, 2023

5.0

Helpful and courteous

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April 27, 2023

5.0

She was very friendly and informative.

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April 25, 2023

5.0

Friendly and knowledgeable staff.

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April 17, 2023

5.0

Excellent in every way!

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April 14, 2023

5.0

Friendly, compassionate and professional

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April 11, 2023

5.0

She took her time explaining and answered all my questions.

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April 11, 2023

5.0

Very helpful and willing to discuss all the issues.

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March 28, 2023

5.0

She is the best at making sure I was comfortable and I felt she was very caring and concerned about all my needs and questions

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March 21, 2023

5.0

I already have recommended her. To my brother in law. She did a great job. Very knowledgeable and professional and yet made the whole experience very enjoyable.

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March 17, 2023

5.0

She was great with my son. She was calm and very supportive with the testing. She explained everything well and was a pleasure speaking with.

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March 17, 2023

5.0

She was so friendly and helpful.

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March 16, 2023

5.0

Jennifer took the time to answer all my questions and made sure I felt comfortable trying the hearing aids.

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March 12, 2023

5.0

Courteous, professional, friendly, knowledgeable

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March 07, 2023

5.0

Prompt, friendly & skilled care.

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March 06, 2023

5.0

Very good

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March 01, 2023

5.0

Dr Hwang is extremely personable, responds quickly to inquiries, and takes the time to learn and address my concerns as well my wife's. My wife's voice falls in the range of my hearing loss and was the main reason for my coming in. Dr Hwang was happy to have her come with so we made sure I could hear her in different scenarios

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February 25, 2023

5.0

Explained everything so well

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February 23, 2023

5.0

Personable, caring, took her time to explain things.

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February 22, 2023

5.0

We always have the best experience with Ms.Hwang. She is so patient and kind!

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February 21, 2023

5.0

Great practitioner and highly personable

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February 20, 2023

5.0

She's very capable and knowledgeable.

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February 20, 2023

5.0

Very personable

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February 20, 2023

5.0

Very thorough exam and explanation.

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February 20, 2023

5.0

She is a nice person.

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February 15, 2023

5.0

Jennifer is very likable and down to earth. She took the time not only to explain my hearing issues and offer solutions but to listen to my wife's concerns and address them as well

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February 13, 2023

5.0

She was very polite and explained everything.

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February 11, 2023

5.0

She is the best, caring that I feel comfortable with any questions I ask and takes the time to answer until I understand and get it. Awesome, would recommend her highly

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February 09, 2023

5.0

The same reasons as before. Additionally, she is easy to talk to and has a caring attitude.

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February 08, 2023

5.0

Knowledgeable and caring

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February 07, 2023

4.0

I really don't know anyone with hearing loss

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February 07, 2023

5.0

good care and service

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February 06, 2023

5.0

Jennifer was so friendly and efficient. She’s absolutely wonderful with kids.

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February 03, 2023

5.0

I think Jennifer Hwang is very knowledgeable, very nice and very helpful!

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February 01, 2023

5.0

Jennifer is amazing. She is caring and gentle and explains everything!

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February 01, 2023

5.0

Great personal care

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January 31, 2023

5.0

Very personable

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January 18, 2023

5.0

Jennifer is very good at her job. Listens and works with you to answer all your questions. Helps me get everything I need out of the new hearing aids.

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January 16, 2023

5.0

See above. Wish all care givers where like her.

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January 12, 2023

5.0

She was highly professional and very kind.

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January 11, 2023

5.0

If i had one doctor for everything it would be her! Passionate, Honest, Genuine, knowledgeable and just down right fantastic!

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January 10, 2023

5.0

Competent and professional

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January 06, 2023

5.0

She is as good as it gets. She is very thoughtful, considerate, and caring. She wants to make sure that I am comfortable and confident in my decisions

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January 01, 2023

5.0

she asked me questions that was not asked by my new General Physician.

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Disclosures

External Professional Relationships

Pharmaceutical, device, and biotechnology companies frequently collaborate with basic scientists and physicians within an academic medical center to help advance science and improve patient care. These relationships are important in achieving scientific breakthroughs and in establishing the effectiveness and safety of promising new therapies. In order to assure objectivity in clinical research and patient care, the Northwestern University Feinberg School of Medicine (Feinberg), Northwestern Memorial HealthCare, Children's Hospital of Chicago Medical Center, and the Shirley Ryan AbilityLab have adopted integrity policies that require research and clinical faculty (in full-time, part-time, and unpaid/voluntary categories) to report compensated and uncompensated external industry relationships. Patients are encouraged to discuss these disclosures with their physician as well as to inquire as to how these relationships are overseen by Feinberg. To learn more about our Disclosure and Professional Integrity Policy, and the conflict of interest policies of our joint affiliate survey partners, please go to our Office for Regulatory Affairs Policies page.