At Northwestern Medicine, our patient’s feedback is important to us. While different care providers have their own unique strengths, we strive to be as transparent as possible with our quality of care.
I had a surgery last winter on my right ear and Akihiro J. Matsuoka, MD PhD did amazing job. I've just checked my ear and thanks to him I can hear perfectly fine. I recommend this hospital and MD Matsuoka
All the staff I encountered were pleasant, helpful, professional, and caring despite the pandemic. I have had visits in other NM departments recently and was disappointed with the lack of pleasantness. Otolaryngology is outstanding!
I have many health issues, went to Mayo Clinic and John Hopkins too..Northwestern Hospital is not worse then Mayo and J. Hopkins..I see 5 different drs on regular basis at NWH but dr Matsuoka is simply the best..He really cares about his patients, when I see him I know that I'm in the best hands..I don't have enough words to describe how good he is, just love to see that dr. .Always very helpful..Also Joanna- his assistant is great, both make great team..Please let them know, they deserve to know that they are the best, professional and caring. I wish to have more people like them on this planet.