Akihiro Joseph Matsuoka, MD

Akihiro Joseph Matsuoka, MD

4.9 
274 ratings  Read Reviews
Northwestern Medicine logoNorthwestern Medical Group

Primary Specialty

Otolaryngology

Secondary Specialty

  • Neurotology

Insurance

Insurance plans are subject to change. View insurance plans accepted at each hospital and by each NMHC physician group.
Accepting New Patients

Practice Focus Areas

  • Audiovestibular Testing
  • Auditory Implants
  • Cochlear Implants
  • Ear Surgery
  • Hearing Aids

Education

Medical Education:
MD, Kitasato University School of Medicine - 1987
Residency:
Indiana University School of Medicine - 2010
Fellowships:
University of California (San Diego) Medical Center - 2012

Languages Spoken

  • Japanese

Board Certifications

  • American Board of Otolaryngology-Head and Neck Surgery - Neurotology (Certified)
  • American Board of Otolaryngology-Head and Neck Surgery - Otolaryngology - Head and Neck Surgery (Certified)

Faculty Profile

Assistant Professor, Feinberg School of Medicine

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Practice Groups and Affiliations

Medical Group:
Northwestern Medical Group
Physician Category:
Northwestern Medicine Physician Network
On Medical Staff At:
Northwestern Memorial Hospital

Ratings and Reviews

At Northwestern Medicine, our patient’s feedback is important to us. While different care providers have their own unique strengths, we strive to be as transparent as possible with our quality of care.

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Overall Rating

4.9
4.9 

274 Ratings

Reviews from Patients

100 Most Recent Reviews

Reviews from Patients

100 Most Recent Reviews

August 20, 2021

5.0

Hes caring, intelligent and kind.

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August 16, 2021

5.0

Always takes time and listens, answers your questions and give good options for treatment.

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August 10, 2021

5.0

Dr. Matsuoka was great. He exceeded every expextation.

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August 09, 2021

5.0

The best

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August 09, 2021

5.0

Dr. Matsuoka is a confident, caring provider that I have complete faith and trust in. I recommend Dr. Matsuoka any chance I can. He has a very good staff backing him. I would like to compliment Joann Shih, PA. She has been so kind, empathetic, capable and instructive. I really appreciate her caring attitude!

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August 06, 2021

5.0

Extremely professional

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August 02, 2021

5.0

Thorough, thoughtful care. Always explains and answers questions.

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August 02, 2021

5.0

Great communication, friendly, and wonderful listener!!!!

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July 20, 2021

5.0

Very smart doctor

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July 19, 2021

5.0

Wonderful and terrific doctor. Cant say enough good things about him. He Ëœs the best!

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July 19, 2021

5.0

I came to him for a second opinion because I felt brushed off by my previous specialist at Elmhurst. The way he sat down in the visitor chair made me feel like I was in his home. I could see the gears turning in his head as he worked through every possible explanation for my hearing loss. He said many ideas aloud and helped me understand why it may or may not explain. He even mapped out a flow chart for what would happen next, depending on different results. I actually burst into tears because I was so relieved I was in the hands of someone who really truly cared about me as a human.

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July 19, 2021

5.0

He listened, is expert on the subject, and was positive.

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July 19, 2021

5.0

Dr matsuoka always gives me kind

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July 18, 2021

5.0

Professional. Took time to figure my issue out,

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July 16, 2021

5.0

This is an excellent ENT group.

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June 28, 2021

5.0

Very good 'bedside " manner Explains situation in a way that is easy to understand

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June 25, 2021

5.0

Very thorough

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June 21, 2021

5.0

Wonderful Doctor who took time to talk with me and greatly help me

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June 18, 2021

5.0

Great care

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June 04, 2021

5.0

He was kind and understanding of my issues. He answered my questions. Was very pleasant and did not rush me out of his office.

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May 28, 2021

5.0

He is very conscientious about my continuity of care.

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May 28, 2021

5.0

Amazon physician!!

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May 21, 2021

5.0

Very knowledgeable and experienced.

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May 21, 2021

5.0

Por su excelencia como profesional de la salud.

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May 21, 2021

5.0

Fantastic physician!

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May 17, 2021

5.0

He's THE BEST ENT.

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May 17, 2021

5.0

He listens. I don't feel like many other Drs on my team do. He helped me tremendously.

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May 14, 2021

5.0

Dr. Matsuoka is top doctor, cares about patients , and extremely knowledgeable.

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May 10, 2021

5.0

Very thorough and exudes high degree of confidence.

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May 10, 2021

5.0

He was kind, knowledgeable, cared for my concern and best of all, he understood my problem and was able to help me!

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May 07, 2021

5.0

Excellent care!!!

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May 03, 2021

5.0

Kind, knowledgable, thorough & gentle. Every patients dream for a doctor. Did not feel rushed.

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May 03, 2021

5.0

Experienced Doctor. Things were explained in an understanding format

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April 30, 2021

5.0

He was thinking outside of the box trying to figure out what possibly could be wrong.

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April 29, 2021

5.0

Dr. Matsuoka is very professional, respectful and kind-hearted. He does really care!

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April 27, 2021

5.0

o date the care and attention has been excellent

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April 27, 2021

5.0

Care is ALLWAYS great

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April 26, 2021

5.0

He's THE BEST ENT in Chicago!! I will Never go to another one!

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April 23, 2021

5.0

Northwestern hospital has been "my" hospital for a number of years and I have always received the best of care from every one I have conta

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April 20, 2021

5.0

Dr. Matsuoka is continuing to help me solve my hearing problem. I have confidence that he will eventually be able to get it under control.

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April 17, 2021

5.0

Very thorough, trys very hard to help.

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April 16, 2021

5.0

Dr Matsuoka repaired my perforated eardrum which was damaged from radiation and subsequent hyperbaric treatments. I was told by other physicians that due to the lack of blood flow and scar tissue there was no hope I am forever grateful for the treatment I received and for dr Matsuokas expertise in rejuvenating my tissues which resulted in total hearing return and repair of the hole

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April 13, 2021

5.0

Excellent to date

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April 12, 2021

5.0

Very responsive. Caring. Clear explanations of complicated issues I face

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April 09, 2021

5.0

Trust and kindness

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April 06, 2021

5.0

Hes a great kind individual

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April 05, 2021

5.0

Helped control my dizziness

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April 02, 2021

5.0

Liked is care, concern, taking info in and the process in eliminating items. Explained things as we went along. Answered questions.

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April 02, 2021

5.0

Intelligent, knowledgeable and caring doctor who does everything he can for his patients.

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April 02, 2021

5.0

Dr. Akihiro Joseph Matsuoka is one of the most kind, thorough physicians I have met. He and Joanne are incredibly patient and truly care about the service they are providing, explaining every step along the way.

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March 29, 2021

5.0

He was genuinely wonderful in his knowledge and mannerism. What a gem of a person.

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March 29, 2021

5.0

Dr. Matsuoka is the ONLY ENT in the city of Chicago to have cured my ear infections consistently. He is the only one that knows how to treat it and get it done.

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March 28, 2021

5.0

Efficient, friendly and knowledgeable

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March 26, 2021

5.0

Again I like dr Matsuoka very much. He is always on time for appointment and remembers everything about my health.

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March 24, 2021

5.0

Best Otolaryngologist ever! Highly qualified.

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March 23, 2021

5.0

Seemed very well versed & explained topics well

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March 22, 2021

5.0

I experienced a year of problems with my ears. Bounced from department to department at NW with no results. Dr Matsuoka listened to me and helped me. And it worked. My tubes were a blessing and as I fly for a living, very functional.

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March 22, 2021

5.0

Great doctor

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March 15, 2021

5.0

Since my first appointment with Dr. Matsouka, I have been cured of chronic ear infections that other supposed TOP ENT's in Chicago were not able to diagnose or cure. Dr. Matsouka is the ONLY ENT I will ever be going to again.

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March 15, 2021

5.0

His comprehensive analysis and careful explanation of the problem is impressive.

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March 09, 2021

5.0

Kindness

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March 07, 2021

5.0

Also he suspected vitamin d deficiency even though I take a supplement every day...and he was correct. Within normal limits but at the very low end.

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March 01, 2021

5.0

Very nice M.D. Explained everything in terms I could understand. I felt like he actually cared about my health.

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March 01, 2021

5.0

Dr is highest professional knowledge, On time, thorough, A privilege

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February 19, 2021

5.0

he is the very best!

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February 16, 2021

5.0

He is very knowledgeable and caring.

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February 15, 2021

5.0

He is one of the most competent and knowledgeable drs I have

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February 09, 2021

5.0

Es un profesional excelente , soy paciente desde el año 2013 y estoy muy complacida con su trabajo , el alivio es inmediato viví 2 años en la Florida y me dió trabajo encontrar un Doctor cómo él Doctor Masuoka , para mi es un excelentísimo Otorrino.

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February 08, 2021

5.0

Very thoughtful and caring

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January 17, 2021

5.0

Dr Matsuoka has the best bedside manner and he helped me to understand what exactly is happening to me. He answered questions that Ive had since 2018.

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January 09, 2021

5.0

Highly recommended by my internist

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January 08, 2021

5.0

Doctor Akihiro joseph Matsuoka is great , he really cares about his patients . He does not rush patients out . He give a person plenty of time to ask important questions regarding their medical condition. He is very knowledgeable .

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January 05, 2021

5.0

Genuine care and service

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January 04, 2021

5.0

Very professional and gentle. Explains things well

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January 04, 2021

5.0

He is thorough and compassionate.

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December 21, 2020

5.0

Excellent Doctor. Took great care to help me

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December 18, 2020

5.0

Best service

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December 15, 2020

5.0

Dr. Matsuoka and his PA, JoAnn, are extremely knowledgeable and friendly. Additionally, whenever I have an issue, they always manage to squeeze me in to their calendar.

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December 07, 2020

5.0

I am 66 and have war problems my whole life. Dr. Matsuoko is the best ENT I have encountered.

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December 07, 2020

5.0

Dr. Matsuoka Is one of the smartest, most caring doctors I have ever encountered. Northwestern is lucky to have him.

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December 02, 2020

5.0

It was a pleasure to speak with doctor Dr Akihiro Matsuoka . I had originally went to him for a little more knowledge about tinnitus . During are conversation he knew a lot about Patulous Eustachian tube dysfunction . He has had many patients throughout the years . He is a very patient person . Sincerely interested in his patients concerns .Taking the time to listen . I did not want to take up his time . I was thrown off a bit . Because this was something , I had not expected . I was not prepared with questions , I wanted to ask . I did the the best that , I could for the moment . I was impressed . He does know the Doctor's at Rush Otolaryngology department . Dr michealides & Dr wiet . He agreed that , I should have been given more time with Dr michealides . Not the 5 to 15 minute maxim he gave me , & does not let patients ask questions , or respond to them in my chart . Also Dr michealides never explained anything to me about my condition . Other than a diagnosis . He said the tube is open , if I do surgery it may not work . Gave me a piece of paper with the word Patulend . He said research as much as you can , take product once a day , see me in 6 weeks . He did not care about the other problems associated with this condition . He is a Patulous surgeon , tinnitus expert , neck surgeon & cochlear implant expert . After speaking with Dr Matsuoka . I left with a lot more answers to my questions , that I have been wanting to know from the beginning of this condition . He said my situation is very promising . Dr michealides could have taken the time to explain the condition & care to me on the first day . I will say even though , I am shocked & disappointed by Dr michealides' dark , cold hearted way , rude , insulting , arrogant person . I have a few expletives discribing my experience with him $#@&+(/ . Although he saved me from a possible tube dilation surgery at UIC , that would have made the Patulous worse or unable to resolve . I do thank him for this . A life saver . I still wish him we'll . I'll continue to pray for him . I did explain to Dr Matsuoka that I will go back to see Dr michealides for a bit more information . With the assistance of a mediator . Dr Matsuoka told me that , I should have come to him in the first place . I wish , I did . I am happy to be under his care . He suggested that , I continue to take the Patulend for 3 months & come back to see him . Then we can go from there . Dr Smith never said anything to me about him . I just wanted to say' , when I received my referral for northwestern . I went through the Otolaryngology team of specialists . When I saw Dr Matsuoka face , I knew this is the person that I wanted to see . That I would have a good experience with him . I have an unusual sixth sense about faces , something that , I have never been wrong about . When I made the appointment in August , Dr Matsuoka was not available until November . I was desperate , so I was given 3 options from northwesterns , Otolaryngology department appointment call center . Dr Mica , Dr shintani , Dr Matsuoka . I was told they have only 3 Eustachian tube doctors . I asked them about Patulous surgeon's . They told me all 3 preform that surgery . My instinct thought different . Later to find out 5 weeks later there is only two Patulous cartilage surgeon's in the United States . Dr Elias michealides at Rush & Dr Dennis Poe in Boston . The call center should be more trained about this matter . Rush hospital Otolaryngology department is trained in more medical knowledge . But not the other departments . Hopefully things continue to go well under Dr Matsuoka . I just have to keep in mind about , not rushing to fast to complement , because people do change or I caught them on a good day . Dr Matsuoka's nurse was a bit abrupt . I came to the visit with the intention of saying the least amount of words , to make the information simple for them . I felt that the nurse may have heard a few things . She "asked' , what was I there for . I said tinnitus information . That's all ! She said she didn't want to hear about the problems with other doctors . I told her , I didn't say anything "did' I ' . She said no . I take it that ether someone discussed me or she read the report . Anyway it does not matter to me . I made it as brief as possible 2-3 minutes . I rate her a 5 out of 10 just fair. I did have some more questions for Dr Matsuoka ,I haven't yet decided to make another appointment .

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November 30, 2020

5.0

He's great -- a good diagnostician, generous with his time, and very clear.

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November 30, 2020

5.0

Friendly. Professional

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November 30, 2020

5.0

Dr Matsuoka is a very knowledgable physician. He has a pleasant disposition and clearly explains my condition and treatment plan which has been extremely successful. I am so thankful for him and his knowledge that helped me hear again.

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November 27, 2020

5.0

He is simply the best doctor I have ever had. He is the epitome of an outstanding physician; intelligent, knowledgeable, informative, caring, polite, excellent bedside manner, and truly only wants to help people.

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November 27, 2020

5.0

Dr. went above and beyond to get in touch with me and help me through my medical issue.

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November 27, 2020

5.0

Dr. Matsuoka has listened, evaluated, been my doctor for several years. He helped me through a very bad downward spiral. I am grateful to him and his staff for continuing to look for answers for me. With his extreme knowledge I am moving in the right direction.

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November 23, 2020

5.0

He is thorough

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November 17, 2020

5.0

He is expert of his field and everything went smoothly with my surgery. Nice and responsive with any questions very next day in the morning.

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November 17, 2020

5.0

Excelente medíco Lo mejor para mi

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November 17, 2020

5.0

Best service and diagnosis

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November 15, 2020

5.0

He's ability & competence of care

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November 15, 2020

5.0

Wonderful Doctor & competent staff

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November 09, 2020

5.0

Again he is caring thoughtful, intelligent, keeps me informed.

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November 09, 2020

5.0

Thoughtful, informed, accessible care. Works well as team.

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November 09, 2020

5.0

He is caring, understanding and listens to you.

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November 09, 2020

5.0

Best doctors are here

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November 03, 2020

5.0

Ushered in immediately. Doc came into exam room in 3 minutes. He was knowledgeable and communicated well. Refilled my scrip while I was there. Scrip was ready within 3 hours. Excellent experience

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November 03, 2020

5.0

The doctor was informative, answered all my questions, procedure was done quickly with little waiting.

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November 03, 2020

5.0

Easy to schedule, responsive team.

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