At Northwestern Medicine, our patient’s feedback is important to us. While different care providers have their own unique strengths, we strive to be as transparent as possible with our quality of care.
Dr. Matsuoka was outstanding. He listened to me very well and never rushed me. He connected with me intellectually and emotionally. I appreciated that he wasn't typing on his computer during my visit. He was honest and straightforward about questions he couldn't answer. I'm completely confident that he has a thorough understanding of the literature and when he said he didn't know the answer, it's because no one can really answer the questions. I left the appointment feeling so much better even though I don't know if my tinnitus will improve. He inspired great confidence. And if all that isn't enough, he has great hair.