At Northwestern Medicine, our patient’s feedback is important to us. While different care providers have their own unique strengths, we strive to be as transparent as possible with our quality of care.
Dr. Jones has always been very pleasant, helpful and considerate. He answers all your questions and does not rush you. I told him I was glad he was chosen to be my doctor. I highly would recommend him to anyone.
It is nice to work with a doctor who you feel like "knows" and understands you. He answers questions you have before you have a chance to ask them...he can anticipate them due to his understanding of the injury as well as the way I have handled things in the past. This can only happen with a doctor who takes the time during the first meeting to really get to know you!
it's hard to describe in words the relief I felt during my appointment with Dr. Jones after months of care elsewhere where everything seemed to go wrong. He focused on my areas of concern and how treatment would address that. He walked me through my MRI and answered all questions.
I had seen 2 other doctors at other practices for shoulder pain. I was at the point of living with the pain until I saw *Dr. Jones. He spent time evaluating my shoulder and looking at the MRI to determine the cause of my pain. He then did shoulder surgery and my shoulder is feeling great! I am so glad I went to *Dr. Jones.