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Arnold S. Cruz, DO

4.9

520 ratings Read Reviews

Northwestern Medical Group

Primary Specialty

Immediate Care

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This medical professional does not see patients in an office setting and is not available for scheduling.

Education

Medical Education:: DO, Midwestern University Chicago College of Osteopathic Medicine - 1998
Internship:: Franciscan St James Health - 1999
Residency:: Franciscan Health Olympia Fields - 2002

Board Certifications

American Osteopathic Board of Emergency Medicine - Emergency Medicine (Certified)

Practice Groups and Affiliations

Medical Group:: Northwestern Medical Group
Alignment Category:: Northwestern Medicine Physician Network

Ratings and Reviews

At Northwestern Medicine, our patient’s feedback is important to us. While different care providers have their own unique strengths, we strive to be as transparent as possible with our quality of care.

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Overall Rating

4.9

4.9

520 Ratings

Reviews from Patients

100 Most Recent Reviews

Reviews from Patients

100 Most Recent Reviews

April 29, 2024

5.0

Dr. Cruz was a pleasure to work with on my health issues, very kind doctor and good listener.

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April 29, 2024

5.0

Because I liked how he laid it out and took his time

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April 26, 2024

5.0

Fast, caring, professional care

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April 26, 2024

5.0

Doctor Cruz was thorough and professional.

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April 26, 2024

5.0

He was kind and seemed very competent.

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April 23, 2024

5.0

Very competent, helpful

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April 21, 2024

5.0

Very knowledgeable and helpful

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April 20, 2024

5.0

Professional and caring manner

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April 14, 2024

5.0

Dr. Cruz was terrific

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April 12, 2024

5.0

Dr Cruz was kind and thoughtful.

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April 02, 2024

5.0

Professional and attentive to your needs.

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March 23, 2024

5.0

Very knowledgeable, very pleasant, did not rush thru the visit

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March 21, 2024

5.0

Very nice Doctor and very professional

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March 21, 2024

5.0

Dr. Cruz was very helpful. I walked in feeling horrible and left feeling much better.

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March 20, 2024

5.0

Dr. Cruz thoroughly explained method for recovery. Dr. Cruz delivered quality medicine

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March 19, 2024

5.0

Dr. Cruz listened to me describe my issues and communicated his thoughts well. He was patient and checked in with me later to let me know test results.

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March 16, 2024

5.0

He appears to understand the patient problems and listens.

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March 16, 2024

5.0

Very friendly and explained things clearly!

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March 15, 2024

5.0

Doctor answered and explained all my questions.

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March 14, 2024

5.0

Both the nurse and Dr Cruz who saw me were amazing! So much better than the care I received at the Westloop NW Immediate care location. Listened to me and actually gave me the right meds this time. And then gave me a follow up call to check on blood pressure as a bit high with the cold medicine I was taking. Very personalized care!

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March 13, 2024

5.0

Very recommended.he explained everything to me about what was going on and cared

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March 11, 2024

5.0

Very nice, listened, saw second kid quickly, thorough.

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March 11, 2024

5.0

He was very attentive, and very professional and helpful.

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March 11, 2024

5.0

They are very fast and friendly

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March 03, 2024

5.0

Very friendly and courteous. Listening skills are good.

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March 02, 2024

5.0

Dr. Arnold Cruz was caring, professional and very knowledgeable. He was thorough and ordered several tests rather than running through the mill that my husband had gone through only several weeks earlier.

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February 25, 2024

5.0

Extremely attentive! Explained everything and made great recommendations for after care. Answered all questions and alleviated my concerns!

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February 25, 2024

5.0

He was very respectful and helpful, he explained to me very clearly and listen my questions

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February 24, 2024

5.0

Very friendly and thorough!

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February 24, 2024

5.0

Dr. Cruz asked detailed questions and was a great listener. He was knowledgeable and offered effective advice.

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February 21, 2024

5.0

Professional, personable, competent.

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February 20, 2024

5.0

Other PA and nurse practioners and some physicians are average and did not make much difference in my previous several visits last one month. But Dr. Cruz was different. He was excellent in every way. Very thorough in caring me and answered to my questions which helped me toward improving my health. His orders and prescription for medication gave me complete confidence in him and I finally felt that this visit to immediate care is worth to my visit and reduced my fear and anxiety about my health. For him, I praise God and thanks. In a word, he is a man of truth. As a doctor, he is trustworthy and sincere, humble, caring doctor with knowledge and experience.

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February 19, 2024

5.0

Dr Cruz was great and very kind, and I felt like I could express all concerns.

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February 19, 2024

5.0

He took time to listen and explain everything to me. ALL great employees

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February 17, 2024

5.0

He was attentive, professional, and knowledgeable. He listen to all my concerns, read my medical chart to make sure the medicine he was prescribing would work for me.

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February 17, 2024

5.0

very informed of what was wrong

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February 16, 2024

5.0

He was very helpful and listened to my concerns

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February 14, 2024

5.0

He was friendly, took the time to understand my concerns, and offered realistic solutions, and addressed my concerns in the moment

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February 14, 2024

5.0

Explained everything well. Took time to show XR.

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February 13, 2024

5.0

He took the time to explain his decisions on the xray and on his prescriptions. I really appreciate that kind of information.

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February 13, 2024

5.0

He was great. Good bed side manner and handled everything quickly and throughly.

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February 11, 2024

5.0

He was very professional, caring, and interested in my needs.

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February 08, 2024

5.0

He was very thorough and the medicine he gave me helped right away. He seemed like he cared.

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February 04, 2024

5.0

Quick and accurate diagnosis and treatment.

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February 02, 2024

5.0

Dr Cruz listened to why I was there and went the extra step to assist me with my ailment. Very grateful for that as I was in a bit of pain.

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February 01, 2024

5.0

He took the time to talk with me, explain the issue I had, what I could do to get through this, was very knowledgeable & very pleasant. I didn't feel rushed or as if my reason for being there was not necessary.

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January 31, 2024

5.0

Doctor Arnold Cruz a great doctor. His take care the patient very well.

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January 28, 2024

5.0

He is a great doctor! Very patient and caring.

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January 28, 2024

5.0

He listened to be and addressed all the concerns I had.

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January 28, 2024

5.0

I felt like I was in very capable hands!

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January 28, 2024

5.0

Very professional , caring and friendly person.

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January 28, 2024

5.0

Dr. Cruz was so kind efficient

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January 27, 2024

5.0

He is a very good and caring doctor

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January 27, 2024

5.0

Very caring and made sure all my symptoms were dealt with to make me more comfortable

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January 27, 2024

5.0

Very through friendly and caring.

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January 27, 2024

5.0

He is very trustworthy and he made me very comfortable in his care. Answered all of my questions and I would seek his expertise in the future.

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January 27, 2024

5.0

Excellent physician

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January 27, 2024

5.0

Knowledgeable, patient, kind

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January 26, 2024

5.0

He actually listened to me, and he was as thorough.

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January 25, 2024

5.0

Excellent doctor listens

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January 23, 2024

5.0

Personable, kind, easy

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January 22, 2024

5.0

Took good care of me

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January 22, 2024

5.0

So kind and caring

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January 19, 2024

5.0

I trust the facility

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January 19, 2024

5.0

Was great explaining everything

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January 17, 2024

5.0

Very professional and thorough.

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January 17, 2024

5.0

Great Doctor!

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January 14, 2024

5.0

Pleasant and thorough

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January 10, 2024

5.0

Very nice and treated with respect and caring.

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January 10, 2024

5.0

Dr Cruz gave me excellent care! Thoroughly reviewed my chart and had a lengthy conversation Grateful for his help today!

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January 10, 2024

5.0

I believe he got to the root cause of my visit and has provided me with medications and suggestions for retuning to goood health.

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January 09, 2024

5.0

Very professional and comprehended issues

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January 09, 2024

3.0

Super nice.

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January 09, 2024

5.0

Addressed all of my concerns, and most important he listened

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January 08, 2024

5.0

He was very kind and thorough, gave great advice.

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January 05, 2024

5.0

The doctor was kind, polite, thorough and knowledgeable. He took the time to listen.

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January 05, 2024

5.0

Fabulous bedside manner. Calm and caring.

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January 04, 2024

5.0

Very helpful listened great.. great bedside manner.

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December 31, 2023

5.0

Dr.Cruz is very informative and nice.

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December 30, 2023

5.0

Thoroughness

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December 30, 2023

5.0

Really wanted to solve my issues, gave his all even at the end of his work day.

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December 28, 2023

5.0

Competent

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December 26, 2023

5.0

He was thorough and kind

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December 26, 2023

5.0

Quick response, friendly, helpful

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December 22, 2023

5.0

Very thorough, pleasant and reviewed everything with me.

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December 22, 2023

5.0

He was good kind. Exam was through.

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December 21, 2023

5.0

Dr. Cruz was so unbelievable professional and efficient. I had an xray and nasal swab to test for Covid, Influenza A, Infuenza B, and RSV. He did a thorough exam on my chest and a nebulizer. He then said I could go home and will follow up. He called several times during the day with results of the Xray and then later in the day to tell me that I tested positive for Influenza A. The fact I did not have to stay and wait for endless hours was so nice.

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December 20, 2023

5.0

He listened to my history, asked questions and explained the process for receiving my test results.

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December 18, 2023

5.0

He ws concerned and caring

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December 17, 2023

5.0

Calming presence. Listened and answered all my questions. Never felt rushed.

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December 16, 2023

5.0

The doctor answered all the questions.

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December 16, 2023

5.0

Kind and excellent communicator

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December 16, 2023

5.0

Thorough, personable, fully engaged.

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December 13, 2023

5.0

He treat immediately my illness and gave me the proper treatment in the facility and to do at home.

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December 12, 2023

5.0

Dr. Cruz took the time to choose a medication that is likely to resolve my symptoms and is safe for me to take. I really appreciate it. The instructions and recommendations were very clear. I think Dr. Cruz shows true concern for his patients.

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December 11, 2023

4.0

Very nice

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December 09, 2023

5.0

Great bedside manner. Friendly, helpful and knowledgeable.

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December 09, 2023

5.0

He paid attention and listened my problems.

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December 09, 2023

5.0

Easy to talk to and ask questions. He explained treatment and reasons for it.

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December 09, 2023

5.0

Listened to the problem and my concerns. Friendly, easily diagnosed my son and sent in new medication. Will be using this immediate care in the future

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Disclosures

External Professional Relationships

Pharmaceutical, device, and biotechnology companies frequently collaborate with basic scientists and physicians within an academic medical center to help advance science and improve patient care. These relationships are important in achieving scientific breakthroughs and in establishing the effectiveness and safety of promising new therapies. In order to assure objectivity in clinical research and patient care, the Northwestern University Feinberg School of Medicine (Feinberg), Northwestern Memorial HealthCare, Children's Hospital of Chicago Medical Center, and the Shirley Ryan AbilityLab have adopted integrity policies that require research and clinical faculty (in full-time, part-time, and unpaid/voluntary categories) to report compensated and uncompensated external industry relationships. Patients are encouraged to discuss these disclosures with their physician as well as to inquire as to how these relationships are overseen by Feinberg. To learn more about our Disclosure and Professional Integrity Policy, and the conflict of interest policies of our joint affiliate survey partners, please go to our Office for Regulatory Affairs Policies page.

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