At Northwestern Medicine, our patient’s feedback is important to us. While different care providers have their own unique strengths, we strive to be as transparent as possible with our quality of care.
The attention and care provided by Dr. Lisa Wilsbacher was tremendous. She listened to what I had to say and what my concerns were. She explained things very nicely and elaborated upon her suggestion and reasons to approach my issue very attentively in a non condescending manner. I left her office feeling better and a more educated patient.
Dr. Wilsbacher was very informative and helpful. She answered all my questions thoughtfully and I wasn't rushed. She is very pleasant and caring. The facility is great and the check-in process was efficient and friendly.
Dr. Wilsbacher is very attentive and thorough. I feel like she listened to everything I had to say, and took everything into account before beginning to diagnose me. She also explained her thought process, and each of the steps she thought we should take which made me feel safe and well attended to.
1. She is extremely knowledgeable.2. very personable, and puts you at ease when talking to you.3. willing to listen to the patient when being told of problematic side effects from prescriptions. Unfortunately, there are doctors that I have encountered that simply will not listen (\...well none of my other patients have any problems with this medicine\")..4. Everything she has told me has been on point!"
Dr. Wilsbacher is knowledgeable and can explain very intricate science in a patient, kind manner to those of us with limited medical knowledge. She also took as much time as needed to speak with me. I never felt as though she was in a hurry to see another patient.
This was my first appointment with Dr Wilsbacher. She is kind & personable, knowledgeable & intelligent, and both a good listener & a clear communicator. I literally have no critical feedback to offer. I'm am very happy to have her as part of my care team and to have had the opportunity to meet her.
I feel like Dr. Wilsbacher cares about my well being. She answers my questions with clear explanations. I never feel like I am being rushed out of the office (or in this case off the teleconference call). It's important to feel comfortable with a doctor and that is the case here. Anytime I have sent her a question or a ecg, she has responded promptly and given me (as I already said) clear explanations.
I loved how much she made be feel important. She explained my conditions so that I could understand them and helped get me referred to other doctors who could help with my other conditions. She also helped to make sure my family who might have my same conditions can get the care they need.