At Northwestern Medicine, our patient’s feedback is important to us. While different care providers have their own unique strengths, we strive to be as transparent as possible with our quality of care.
For a first visit, I thought the doctor was not that welcoming. She was friendly enough, but didn't seem very quick. I am hoping that on the followup visit she will be more comfortable with me and I with her.
Dr. Johnson called me about my test results besides having them posted on MyChart. We discussed the implications and why I might have gotten such results and what I might do about them. I appreciated that level of concern, especially when she was calling from her personal phone and not from the office.
I have been a patient of Dr Johnson's for years now and would not switch. She is caring, calm, and an excellent doctor. She always explains her reason for a specific treatment but is willing to listen to my concerns and sometimes suggests an alternate. I never feel rushed during my appointment. I have already recommended Dr Johnson to friends and quite a few are now her patients. Dr Johnson is a warm and caring person and an excellent doctor.
always professional, listens to concerns, explains options, conservative in treatment (I don't have any red flag issues). when I had immediate concerns, she is quick to address them. she is compassionate and I feel very confident with her care.