At Northwestern Medicine, our patient’s feedback is important to us. While different care providers have their own unique strengths, we strive to be as transparent as possible with our quality of care.
Dr. Lloyd Jones is by far the best doctor I have ever been to (and I'm close to 71 years old). Before meeting with him I was very nervous about what he was going to tell me. He explained everything to me in terms that I could understand and put my mind at ease. He is a very caring and compassionate doctor. I have COMPLETE confidence in him and his staff.
Again, Dr Lloyd-Jones is the best physician I have ever had. He is obviously a leader in his field at an international level, but he he goes far beyond his expertise. Dr Lloyd-Jones is thoughtful, caring, compassionate, respectful, patient, and speaks/translates to you in layman's terms in a very respectful manner.
I appreciate knowing why one medication had certain side effects and its replacement does not, and it's good to hear that the treating physician is pleased with how you are responding. I also appreciate that most of the treatment is very simple and doesn't require medication - nice to find a practitioner that believes in self-help and non-prescription options as a first line if possible.