At Northwestern Medicine, our patient’s feedback is important to us. While different care providers have their own unique strengths, we strive to be as transparent as possible with our quality of care.
Dr Au has been my Doctor the 24 years I have been a patient at N.W. I can't say enough about her! She is professional, knowledgeable and I value her care very much. She has the best personality and over the years she has come to know me and my health problems and best way to address them.
Dr. Au is thorough, asks good questions, listens"hears the patient, explains diagnosis and follow up care clearly. She also ensures patient is up to date on age"health appropriate needs (vaccines, lab tests, screenings).
Has provided excellent care for many years. Takes time and great deal of care in every appointment on current matters and following up on existing health matters. I've had very good telehealth appointments with Dr Au during Covid 19 pandemic.
I have been a patient of Dr Au for many years. Her medical knowledge is excellent, she listens well and has a great doctor"patient relationship. I like that she supervises resident doctors and includes them in my checkup visits.
Dr. Au is very pleasant person. She is very knowledgeable in her field. She listens closely to my health problems and offers solutions to them. She is very caring and considerate unlike other doctors who will not consider to help you right away if you presented a couple of problems coz they will tell you to come back some other time. This kind of attitude is a downside especially if the patient is working and needs to take time off from work. She is NOT the kind of doctor who sits with the patient and talk for a few minutes then look at their watch and start hurrying up to dismiss you.Thanks for giving me the opportunity to write down what I feel for my PCP Dr. Denise Au.
Doctor Au spent time with me asking many questions and listening to my reply's. She took time for my questions too. She had me change into a gown and examined me. I'm 77 and at some age many doctors stop doing an exam, they just have someone take your vital signs. I felt Doctor Au really cared about me as a person and a patient.
Dr Au has been my doctor for 23 years. She is very professional caring and very thorough. She is very knowledgeable, over the years she has always addressed all and any medical Needs and or problems associated with my care.
I really feel that Northwestern has the best doctors in the Midwest. Through my cancer , asthma, MLLC and now pulmonary fibrosis. The care, Encouragement and professionalism continue to fill me with hope and great courage!!
Dr Denise Au who is my primary care doctor is the best Doctor I would recommend her to anyone needing a primary care doctor she is compassionate and definitely dedicated to her patients she listens to all of your reasons for being in her office and never drops the ball on anything she doses not make you feel embarrassed she is a great advocate for her patients and always offers direction if you ask for it. I am so blessed to have her on my team.
Not only is Dr. Au is a knowledgeable physician, she also is very thoughtful and a good listener. She takes time to ensure she has a thorough understanding of your issue and address any questions. Furthermore, she ensures that you have a thorough understanding of the diagnosis, treatment, and implications.
Doctor is very thorough, knowledgeable, listens well, shows concern and interest in the patient. .Very well coordinated organization/office. .Good communication among doctors, nurses, reception, billing, etc. .Very little/reasonable wait time. .Comprehensive care available - flu shot, blood draws, referrals, etc. .Northwestern has outstanding reputation. .Conveniently located.
I've been seeing Dr Denise Au for over 2 decades. When my coworker was looking for a doctor I did recommend her to see Dr. Au and she did. Dr Au listen to her patient concern and prescribe the right medication.
I've been a patient at N'wstn with Dr. Au for many years. With her service, I have trust in her abilities and she always shows courtesy, listens to my complaints, (and self-diagnoses). She keeps me abreast of tests needed and protocol in a concise manner.
Dr. Au has been my primary care doctor for over twenty years. She is caring, efficient, and I am always confident with her advice. I love seeing her for my annual visits. She is a beautiful and sweet person!
Dr. Au is very precise & caring. She has helped me sort out several health issues, especially recently with the health crisis going on. Dr. Au is a gifted physician & she's very easy to talk to. I am so glad she is my primary care provider!