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Northwestern Medicine Ben Gordon Center DeKalb Health Services Drive

Overview

Northwestern Medicine Ben Gordon Center DeKalb offers individualized care from qualified and dedicated professionals that are here for you and your family. To schedule an appointment, please call 815.756.4875.

Parking and Transportation

Onsite parking is available for patients and visitors.

Services

When you first contact Behavioral Health Services, you’ll be asked to provide some information so the staff can match you with the best therapist. Information you will be asked for includes: 

  • Why you are seeking counseling services (our goal is to match a therapist to your needs)
  • If you have scheduling limitations for appointments with a therapist
  • If you have a gender preference or any other special requirements for your therapist

At Your First Therapy Appointment

We recommend that you arrive at least 20 minutes early for your first appointment at Behavioral Health Services. If possible, please download the new patient forms: Questionnaire and Registration, and bring the completed forms with you to your first appointment. You should also bring your insurance information if you will be going through insurance for your therapy. Any co-payment for the visit can be paid at this time as well. 

In addition to new patient forms, you will be asked to sign a Release of Information form, which gives your provider permission to communicate with your primary care physician, healthcare providers, and other designated individuals regarding your care. We believe a team approach to counseling and therapy is the most effective. However, releasing information is completely up to you, and we will honor your directives if you choose not to share that information. 

About Sessions With Your Provider

The professionals here believe that counseling is a collaborative effort between the provider and the patient. During your first session, you and your provider will get to know each other and if possible, determine the best plan for your care. 

In the initial session, it is important that you feel comfortable to ask questions regarding your provider’s approach, education, and training. Your provider will also ask you questions about your reasons for coming, your personal and family history, and other healthcare information.

Why Choose Us

Northwestern Medicine facilities offer access to world-class patient care across the greater Chicagoland area and Northern Illinois. Anchored by Northwestern Memorial Hospital, the #1 hospital in Illinois by U.S. News & World Report, our clinical and administrative staff and medical and science faculty come together every day with a shared commitment to superior quality, academic excellence, scientific discovery and patient safety.

With Northwestern Memorial HealthCare, we’re dedicated to consistently providing high-quality, cost-effective, patient-focused care. We seek to improve the health of the communities, individuals, family and friends we serve by delivering a broad range of services with leading medicine and compassion. Because what makes us better, makes you better.



Related Resources

New patient forms: Questionnaire and Registration