If you require emergency medical attention, please call 911 to access your local emergency services.

If this is a medical emergency, please call 911.

Northwestern Medicine Immediate Care Crystal Lake

Imaging Services, Immediate Care

Call 815.455.6100

This location is currently closed

In-office reservations unavailable
Try a virtual visit
Northwestern Medicine Immediate Care Crystal Lake
360 Station Drive
Crystal Lake, Illinois 60014
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Hours of Operation

Monday
8:00 am – 7:30 pm*
Tuesday
8:00 am – 7:30 pm*
Wednesday
8:00 am – 7:30 pm*
Thursday
8:00 am – 7:30 pm*
Friday
8:00 am – 7:30 pm*
Saturday
Closed
Sunday
Closed

*We will register and care for patients who arrive by 7:30pm. If wait times get too long, we may close registration before 7:30pm. This will help us provide a better patient experience.

Hours may vary on certain holidays. Please call to confirm.

Overview

Note: Last patient registration is at 7:30 pm. We offer after-hours virtual visits with an Immediate Care clinician. Check the virtual visit page to see availability and reserve a visit.

Northwestern Medicine Immediate Care Centers have extended hours in the evenings and on weekends. You can make an online reservation or schedule a virtual visit. Or, you may choose walk-in care. Our board-certified physicians and advanced practice providers diagnose and treat many illnesses and injuries. We see adults and children ages 6 months and older.

Current walk-in wait times are estimated.

Reservations and Online Check-In

Unsure if Immediate Care is right for you? Our Symptom Checker can point you in the right direction.

What happens during a virtual visit?

Virtual Visits Available

A virtual visit allows you to talk with an Immediate Care physician or advanced practice provider over the phone or video chat rather than having an in-person visit. Immediate Care virtual visits are available from 8am until midnight. A virtual visit might be right for you if you need care for any of the following:

  • Cough and cold symptoms
  • Allergies
  • Sore throat
  • Minor injuries and accidents
  • Nausea, vomiting or diarrhea
  • Headache
  • Pink eye
  • Flu symptoms
  • Urinary tract infection
  • Sinus pain
  • Lower back pain

Virtual visits are offered for patients five years and older. Your physician or advanced practice provider may still require an in-office visit for your child if a physical evaluation is needed.

What happens during an in-office visit?

Reservations and Online Check-In for an In-Office Visit

To allow for physical distancing, preregistration for an Immediate Care Center visit is strongly encouraged.

Reserve your time for an Immediate Care Center visit below. Once you have reserved your visit time, you will receive a call from the Immediate Care Center Registration team to update your personal and insurance information.

When You Arrive at the Immediate Care Center

Please remain in your vehicle (or remain outside the building if you walked or used other transportation). Contact the Registration team by following the instructions provided in the preregistration text message.

  • You will be notified by text message or phone call when it is time for you to enter the Immediate Care Center for your visit.
  • Please remember to practice physical distancing and remain 6 feet from others.
  • As you enter, you will be provided with a face mask. You will be required to wear this NM-provided mask while in the Immediate Care Center.

In-Office Reservations Unavailable

Try a virtual visit
Try a virtual visit

Parking

On-site parking is available for patients and visitors.

Services

Sometimes you may not know where to go for care for an injury or illness. Understanding the difference between emergency care or immediate care can help you choose.

We provide care for:

  • Minor illnesses such as cold, sore throat, flu, and respiratory and sinus infections
  • Minor injuries, including cuts, animal bites, burns and sprains
  • Urinary tract infections and sexually transmitted diseases
  • Skin irritations and rashes
*

Hours vary on holidays: New Year's Day, Memorial Day, July 4 (Independence Day), Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day, New Year's Eve. Please call to confirm.