Northwestern Medicine Immediate Care Crystal Lake
Imaging Services, Immediate Care, Laboratory Services
Call 815.788.7500- Main Number: 815.788.7500
- TTY: 815.759.8020
360 Station Drive
Crystal Lake, IL 60014
place
Hours of Operation
Monday
8:00 am–7:45 pm*
Tuesday
8:00 am–7:45 pm*
Wednesday
8:00 am–7:45 pm*
Thursday
8:00 am–7:45 pm*
Friday
8:00 am–7:45 pm*
Saturday
8:00 am–4:45 pm*
Sunday
8:00 am–4:45 pm*
Overview
No appointment? No problem. Northwestern Medicine Immediate Care provides care when you need it, without a trip to the emergency department. Crystal Lake is staffed by licensed physicians who are trained to evaluate and treat a variety of medical conditions in both adult and pediatric patients. We treat minor illnesses, minor accidents and skin conditions.
Reservations and Online Check-in
Reservations and Online Check-In for an In-Office Visit
To allow for physical distancing, preregistration for an Immediate Care Center visit is strongly encouraged.
Reserve your time for an Immediate Care Center visit below. Once you have reserved your visit time, you will receive a call from the Immediate Care Center Registration team to update your personal and insurance information.
When You Arrive at the Immediate Care Center
Please remain in your vehicle (or remain outside the building if you walked or used other transportation). Contact the Registration team by following the instructions provided in the preregistration text message or calling us directly at 815.788.7500.
- You will be notified by text message or phone call when it is time for you to enter the Immediate Care Center for your visit.
- Please remember to practice physical distancing and remain 6 feet from others.
- As you enter, you will be provided with a face mask. You will be required to wear this NM-provided mask while in the Immediate Care Center.
Virtual Visits Available
A virtual visit allows you to talk with an Immediate Care physician or advanced practice provider over the phone or video chat rather than having an in-person visit. A virtual visit might be right for you if you need care for any of the following:
- Cough and cold symptoms
- Allergies
- Sore throat
- Minor injuries and accidents
- Nausea, vomiting or diarrhea
- Headache
- Pink eye
- Flu symptoms
- Urinary tract infection
- Sinus pain
- Lower back pain
Virtual visits are offered for patients 16 and older. Please preregister for an in-office visit if your child is younger than 16.
- Virtual Visit Reservation Form
- In Office Reservation Form
Parking
Onsite parking is available.
Services
If you are still uncertain about where to seek care for illnesses or injuries, understanding the difference between the emergency department and immediate care centers will guide you in the right direction.
Conditions commonly treated include:
- Allergic reactions
- Asthma
- Cold, sore throat and flu
- Cuts requiring stitches
- Coughs and congestion
- Diarrhea
- Ear and eye infections
- Minor accidents and falls
- Minor broken bones and fractures
- Minor burns
- Nausea or vomiting
- Preventive care including flu shots and sports physicals
- Rashes and insect bites
- Respiratory and sinus infections
- Sports injuries
- Sprains, strains or deep bruises
- Urinary tract infections
Occupational health services are also provided at this location and include:
- Pre-placement testing and screening
- Drug and alcohol testing
- DOT physicals
- Work-related injury care and management
- Vaccinations
On-site medical imaging and laboratory services available, including:
- CT scan
- Mammography
- MRI
- Nuclear medicine
- Ultrasound
- X-ray
Legal Information
*
Hours vary on holidays: Christmas Eve, New Year's Eve, New Year's Day, Memorial Day, July 4 (Independence Day), Labor Day. Closed on Thanksgiving Day and Christmas Day. Please call to confirm.