If you require emergency medical attention, please call 911 to access your local emergency services.

If this is a medical emergency, please call 911.

Northwestern Medicine Immediate Care Crystal Lake

Imaging Services, Immediate Care, Laboratory Services

Call 815.788.7500

Current walk‐in wait time:

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Northwestern Medicine Immediate Care Crystal Lake
360 Station Drive
Crystal Lake, IL 60014
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Hours of Operation

Monday
8:00 am–7:45 pm*
Tuesday
8:00 am–7:45 pm*
Wednesday
8:00 am–7:45 pm*
Thursday
8:00 am–7:45 pm*
Friday
8:00 am–7:45 pm*
Saturday
8:00 am–4:45 pm*
Sunday
8:00 am–4:45 pm*

Overview

No appointment? No problem. Northwestern Medicine Immediate Care provides care when you need it, without a trip to the emergency department. Crystal Lake is staffed by licensed physicians who are trained to evaluate and treat a variety of medical conditions in both adult and pediatric patients. We treat minor illnesses, minor accidents and skin conditions.

What happens during a virtual visit?

Virtual Visits Available

A virtual visit allows you to talk with an Immediate Care physician or advanced practice provider over the phone or video chat rather than having an in-person visit. A virtual visit might be right for you if you need care for any of the following:

  • Cough and cold symptoms
  • Allergies
  • Sore throat
  • Minor injuries and accidents
  • Nausea, vomiting or diarrhea
  • Headache
  • Pink eye
  • Flu symptoms
  • Urinary tract infection
  • Sinus pain
  • Lower back pain

Virtual visits are offered for patients two years and older. Your physician or advanced practice provider may still require an in-office visit for your child if a physical evaluation is needed.

What happens during an in-office visit?

Reservations and Online Check-In for an In-Office Visit

To allow for physical distancing, preregistration for an Immediate Care Center visit is strongly encouraged.

Reserve your time for an Immediate Care Center visit below. Once you have reserved your visit time, you will receive a call from the Immediate Care Center Registration team to update your personal and insurance information.

When You Arrive at the Immediate Care Center

Please remain in your vehicle (or remain outside the building if you walked or used other transportation). Contact the Registration team by following the instructions provided in the preregistration text message.

  • You will be notified by text message or phone call when it is time for you to enter the Immediate Care Center for your visit.
  • Please remember to practice physical distancing and remain 6 feet from others.
  • As you enter, you will be provided with a face mask. You will be required to wear this NM-provided mask while in the Immediate Care Center.

Fill out the information below to reserve an appointment time. All fields are required unless otherwise specified.

  • 1. Scheduling
  • 2. Patient Info
  • 3. Submit
Reservation Information

Visit Type

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Patient Information

We will call you shortly to confirm your reservation.

Phone Type

How should we contact you with updates?

Terms and Conditions

I understand that Online Check-in is not to be used for life threatening conditions. I do not believe that the patient's condition is life threatening. In case of life threatening conditions, I understand that I must call 911 immediately or proceed directly to the nearest emergency room for immediate medical attention. What does this mean?

I consent to be contacted by email, and understand that the email may contain sensitive, personal health information. I understand that email messages have inherent privacy risks and that information may be seen or accessible to others during transmission. Read our privacy policy.

Parking

Onsite parking is available.

Services

If you are still uncertain about where to seek care for illnesses or injuries, understanding the difference between the emergency department and immediate care centers will guide you in the right direction.

Conditions commonly treated include:

  • Allergic reactions
  • Asthma
  • Cold, sore throat and flu
  • Cuts requiring stitches
  • Coughs and congestion
  • Diarrhea
  • Ear and eye infections
  • Minor accidents and falls
  • Minor broken bones and fractures
  • Minor burns
  • Nausea or vomiting
  • Preventive care including flu shots and sports physicals
  • Rashes and insect bites
  • Respiratory and sinus infections
  • Sports injuries
  • Sprains, strains or deep bruises
  • Urinary tract infections

Occupational health services are also provided at this location and include:

  • Pre-placement testing and screening
  • Drug and alcohol testing
  • DOT physicals
  • Work-related injury care and management
  • Vaccinations

On-site medical imaging and laboratory services available, including:

  • CT scan
  • Mammography
  • MRI
  • Nuclear medicine
  • Ultrasound
  • X-ray
*

Hours vary on holidays: Christmas Eve, New Year's Eve, New Year's Day, Memorial Day, July 4 (Independence Day), Labor Day. Closed on Thanksgiving Day and Christmas Day. Please call to confirm.