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If this is a medical emergency, please call 911.

Northwestern Medicine Immediate Care Gurnee

Immediate Care

Call 847.475.CARE (2273)

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Northwestern Medicine Immediate Care Gurnee
6155 W. Grand Avenue
Suite 100
Gurnee, IL 60031
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Hours of Operation

Monday
8:00 am–7:45 pm*
Tuesday
8:00 am–7:45 pm*
Wednesday
8:00 am–7:45 pm*
Thursday
8:00 am–7:45 pm*
Friday
8:00 am–7:45 pm*
Saturday
8:00 am–7:45 pm*
Sunday
8:00 am–7:45 pm*

Overview

Note: Last patient registration is at 7:45 pm.

What happens during a virtual visit?

Virtual Visits Available

A virtual visit allows you to talk with an Immediate Care physician or advanced practice provider over the phone or video chat rather than having an in-person visit. A virtual visit might be right for you if you need care for any of the following:

  • Cough and cold symptoms
  • Allergies
  • Sore throat
  • Minor injuries and accidents
  • Nausea, vomiting or diarrhea
  • Headache
  • Pink eye
  • Flu symptoms
  • Urinary tract infection
  • Sinus pain
  • Lower back pain

Virtual visits are offered for patients two years and older. Your physician or advanced practice provider may still require an in-office visit for your child if a physical evaluation is needed.

What happens during an in-office visit?

Reservations and Online Check-In for an In-Office Visit

To allow for physical distancing, preregistration for an Immediate Care Center visit is strongly encouraged.

Reserve your time for an Immediate Care Center visit below. Once you have reserved your visit time, you will receive a call from the Immediate Care Center Registration team to update your personal and insurance information.

When You Arrive at the Immediate Care Center

Please remain in your vehicle (or remain outside the building if you walked or used other transportation). Contact the Registration team by following the instructions provided in the preregistration text message.

  • You will be notified by text message or phone call when it is time for you to enter the Immediate Care Center for your visit.
  • Please remember to practice physical distancing and remain 6 feet from others.
  • As you enter, you will be provided with a face mask. You will be required to wear this NM-provided mask while in the Immediate Care Center.

Fill out the information below to reserve an appointment time. All fields are required unless otherwise specified.

  • 1. Scheduling
  • 2. Patient Info
  • 3. Submit
Reservation Information

Visit Type

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Patient Information

We will call you shortly to confirm your reservation.

Phone Type

How should we contact you with updates?

Terms and Conditions

I understand that Online Check-in is not to be used for life threatening conditions. I do not believe that the patient's condition is life threatening. In case of life threatening conditions, I understand that I must call 911 immediately or proceed directly to the nearest emergency room for immediate medical attention. What does this mean?

I consent to be contacted by email, and understand that the email may contain sensitive, personal health information. I understand that email messages have inherent privacy risks and that information may be seen or accessible to others during transmission. Read our privacy policy.

Parking

On-site parking is available for patients and visitors.

Services

If you are still uncertain about where to seek care for illnesses or injuries, understanding the difference between the emergency department and immediate care centers will guide you in the right direction.

Some of the more common conditions we'll treat at the clinic include:

Minor illnesses: 

  • Allergy
  • Asthma
  • Colds
  • Congestion
  • Cough
  • Diarrhea
  • Ear Ache
  • Fever
  • Flu or flu like symptoms
  • Nausea
  • Pink eye
  • Sinus infection
  • Sore throat
  • Urinary tract infection

Minor accidents:

  • Animal bites
  • Bee/insect/spider bites
  • Cuts/lacerations
  • Foreign body in eye, ear or nose
  • Burns, including sun burn
  • Sprains/strains
  • Sutures

Skin problems: 

  • Athlete's Foot
  • Irritations
  • Poison ivy/oak
  • Rash
  • Sunburn
  • Warts

Vaccinations:

Vaccinations are offered only as part of an office visit and required before being administered:

  • Non-preventive Tdap (diphtheria, tetanus, pertussis)
  • Flu (seasonal)

Lab Orders, tests and X-rays:

Lab orders tests and X-rays are provided as part of an office visit and evaluation by the physician.

The following tests are performed in our on-site laboratory:

  • Blood sugar (diabetes)
  • Pregnancy
  • Spirometry (lung function)
  • Urine dip stick

Any other tests that the doctor orders will be sent to the laboratory at Northwestern Memorial Hospital. Your results will be shared with you and your primary care doctor as soon as they are available. Some laboratory tests take longer than others and it may be several days for before results are available.

*

Hours vary on holidays: New Year's Day, Memorial Day, July 4 (Independence Day), Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day, New Year's Eve. Please call to confirm.