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If this is a medical emergency, please call 911.

Northwestern Medicine Immediate Care South Loop

Immediate Care

Call 312.694.CARE (2273)
1135 S. Delano Court
Suite B201
Chicago, IL 60605
Get Directions

Hours of Operation

Monday
8:00 am–7:45 pm*
Tuesday
8:00 am–7:45 pm*
Wednesday
8:00 am–7:45 pm*
Thursday
8:00 am–7:45 pm*
Friday
8:00 am–7:45 pm*
Saturday
8:00 am–7:45 pm*
Sunday
8:00 am–7:45 pm*

Overview

Northwestern Medicine Immediate Care Centers provide exceptional care when you need it, without an appointment. Our care centers are staffed by licensed, board-certified physicians and additional healthcare providers who are trained to evaluate and treat a variety of medical conditions in adult and pediatric patients six months and older.

Reservations and Online Check-in

Reservations and Online Check-In for an In-Office Visit

To allow for physical distancing, preregistration for an Immediate Care Center visit is strongly encouraged.

Reserve your time for an Immediate Care Center visit below. Once you have reserved your visit time, you will receive a call from the Immediate Care Center Registration team to update your personal and insurance information.

When You Arrive at the Immediate Care Center

Please remain in your vehicle (or remain outside the building if you walked or used other transportation). Contact the Registration team by following the instructions provided in the preregistration text message or calling us directly at 312.694.2500.

  • You will be notified by text message or phone call when it is time for you to enter the Immediate Care Center for your visit.
  • Please remember to practice physical distancing and remain 6 feet from others.
  • As you enter, you will be provided with a face mask. You will be required to wear this NM-provided mask while in the Immediate Care Center.

Virtual Visits Available

A virtual visit allows you to talk with an Immediate Care physician or advanced practice provider over the phone or video chat rather than having an in-person visit. A virtual visit might be right for you if you need care for any of the following:

  • Cough and cold symptoms
  • Allergies
  • Sore throat
  • Minor injuries and accidents
  • Nausea, vomiting or diarrhea
  • Headache
  • Pink eye
  • Flu symptoms
  • Urinary tract infection*
  • Sinus pain
  • Lower back pain

*Patients may be asked to be seen in office.

Virtual visits are offered for patients two years and older. Your physician or advanced practice provider may still require an in-office visit for your child if a physical evaluation is needed.  

Parking

Northwestern Medicine South Loop - Roosevelt Collection is located in the Roosevelt Collection off of Roosevelt Road in the South Loop. The underground parking at the Roosevelt Collection is currently free for up to 90 minutes with validation. When you pull into Delano Court, continue heading straight back until you see the signs for underground parking. Please park in the Orange section and take the elevator up to the second floor. You may also take the escalator to the plaza level. From the plaza level, look for the orange parking door next to the Roosevelt Loft entrance and take the elevator to the second floor.
Legal Information
*

Hours vary on holidays: New Year's Day, Memorial Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day, New Year's Eve. Please call to confirm.