Northwestern Medicine Immediate Care South Loop
Imaging Services, Immediate Care, Laboratory Services
Call 312.694.2273- Main Number: 312.694.2273
- TTY: 711
1135 South Delano Court
Suite B201
Chicago, Illinois 60605
Hours of Operation
Monday
8:00 am – 7:30 pm*
Tuesday
8:00 am – 7:30 pm*
Wednesday
8:00 am – 7:30 pm*
Thursday
8:00 am – 7:30 pm*
Friday
8:00 am – 7:30 pm*
Saturday
8:00 am – 7:30 pm*
Sunday
Closed
*We will register and care for patients who arrive by 7:30pm. If wait times get too long, we may close registration before 7:30pm. This will help us provide a better patient experience.
Hours may vary on certain holidays. Please call to confirm.
Overview
Note: Last patient registration is at 7:30 pm.
Northwestern Medicine Immediate Care Centers provide exceptional care when you need it, without an appointment. Our care centers are staffed by licensed, board-certified physicians and additional healthcare providers who are trained to evaluate and treat a variety of medical conditions in adult and pediatric patients six months and older.
Visit Options
Immediate Care Center Visits
Northwestern Medicine Immediate Care Centers offer both in-person and virtual visits. For in-person visits, you do not need to let us know you are on your way, but we suggest it.
Virtual Visits
For some conditions, you do not need to come to an Immediate Care Center in person. A virtual visit lets you talk with an Immediate Care physician or advanced practice provider by phone or video. Immediate Care virtual visits may even be available before and after regular Immediate Care Center hours. A virtual visit might be right for you if you need care for any of the following:
- Allergies
- Cold and cough symptoms
- Flu or COVID-19 symptoms
- Sinus pain
- Sore throat
- Minor injuries (with pain lasting less than one week)
- Diarrhea
- Pink eye
- Urinary symptoms* (no vaginal or gynecological complaints)
- Rash, bite or sting
*We may ask patients with urinary symptoms to switch to an in-person visit.
If your condition is not listed above, we suggest an in-person visit. You can find wait times and let us know you are on your way.
Patients must be age 5 or older for a virtual visit. For older children, depending on their condition, the physician or advanced practice provider may recommend you switch to an in-person visit.
In-Person Visits
In some locations, you may be able to pick a time to arrive for an Immediate Care Center visit. We encourage you to reserve a time if one is offered. Otherwise, you can tell us you are “on your way.”
Parking
Northwestern Medicine South Loop - Roosevelt Collection is located in the Roosevelt Collection off of Roosevelt Road in the South Loop. The underground parking at the Roosevelt Collection is currently free for up to 90 minutes with validation. When you pull into Delano Court, continue heading straight back until you see the signs for underground parking. Please park in the Orange section and take the elevator up to the second floor. You may also take the escalator to the plaza level. From the plaza level, look for the orange parking door next to the Roosevelt Loft entrance and take the elevator to the second floor.
Services
Sometimes you may not know where to go for care for an injury or illness. Understanding the difference between emergency care or immediate care can help you choose.
We provide care for:
- Minor illnesses such as cold, sore throat, flu, and respiratory and sinus infections
- Minor injuries, including cuts, animal bites, burns and sprains
- Urinary tract infections and sexually transmitted diseases
- Skin irritations and rashes
*
Hours vary on holidays: New Year's Day, Memorial Day, July 4 (Independence Day), Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day, New Year's Eve. Please call to confirm.
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