If you require emergency medical attention, please call 911 to access your local emergency services.

Immediate Care Virtual Visits

A virtual visit lets you talk with an Immediate Care Center physician or advanced practice provider over video for certain health issues instead of having an in-person visit. You may be able to schedule a visit after our Immediate Care Centers are closed. You must physically be in Illinois during the virtual visit. If you do not know what type of care you need, our Symptom Checker can help:

Fill out the information below to reserve an appointment time. All fields are required unless otherwise specified.

Virtual Visit Reservation

Prefer an In-Office Visit? Find an Immediate Care location near you.

Patient Information

We will call you shortly to confirm your reservation.

Phone Type

How should we contact you with updates?

Terms and Conditions

I understand that Online Check-in is not to be used for life threatening conditions. I do not believe that the patient's condition is life threatening. In case of life threatening conditions, I understand that I must call 911 immediately or proceed directly to the nearest emergency room for immediate medical attention. What does this mean?

I consent to be contacted by email, and understand that the email may contain sensitive, personal health information. I understand that email messages have inherent privacy risks and that information may be seen or accessible to others during transmission. Read our privacy policy.

How virtual visits work:

Icon of a phone
We send you a meeting link via text message.
Comment box with three dots
Open the meeting link on a computer or smart device.
icon of laptop with person on screen
Begin your Virtual Visit over video with an Immediate Care physician or advanced practice provider.

Phone call visits are available for patients without a smart device or computer. If you have further questions, call the Immediate Care location nearest you.

A virtual visit can be helpful for:

  • Allergies
  • Cold and cough symptoms
  • Flu or COVID-19 symptoms
  • Sinus pain
  • Sore throat
  • Minor injuries (with pain lasting less than one week)
  • Diarrhea
  • Pink eye
  • Urinary symptoms* (no vaginal or gynecological complaints)
  • Rash, bite or sting

*Patients may be asked to be seen in office.

If your condition is not listed above, we recommend that you make an in-person reservation.


Pediatric Visits

We offer virtual visits for patients 5 years and older. Your physician or advanced practice provider may still require an in-person visit for your child if they need a physical evaluation.

If your child is younger than five years, you must make an in-person reservation.