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Get World-Class Physical Therapy Right From Your Home – No Prescription Needed

At Northwestern Medicine, we strive to provide telehealth (virtual) rehabilitation care that is the same excellent quality as in-person care.

With telehealth, you can get world-class physical therapy right in your home or another convenient location. You do not need a physician’s order for telehealth physical therapy.

Our licensed therapists will work with you to create a custom treatment plan to help improve your function and mobility.

Appointments

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Telehealth visits can help you with:

  • Back, knee or hip pain
  • Tight or weak muscles
  • Joint aches and pain

Your telehealth visit starts with your physical therapist evaluating your needs. Most people can keep getting virtual physical therapy.

If you need an in-person visit, your therapist can help schedule one at any of our locations. We have more than 45  across the Chicago area for your convenience.


Telehealth: What to Expect

The virtual visit will include:

  • A personalized treatment plan to address your specific needs and goals
  • Education about your condition and recommended treatment
  • Home exercises to help you move better
  • Guidance to help you protect your joints and improve how you move

Schedule An Appointment

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You do not need a prescription or physician’s order to schedule a telehealth visit.

  1. Log into your MyNM patient portal account. If you do not have an account, you can set one up.
  2. Go to the Self-Triage tool:
    • If you are using the MyNM®app: Click Find Care on the main page, then select Self-Triage.
    • If you are using MyNM on an internet browser: Choose Menu in the top left corner, then click Self-Triage from the drop-down menu.
  3. Choose Muscle and Joint Symptoms.
  4. Answer a few questions about your symptoms. This will help us determine if a telehealth visit is right for your needs.
  5. If a telehealth visit fits your needs, you will be prompted to make an appointment using our online scheduling tool
  6. If you are having trouble scheduling an appointment, call 630.933.1500
What is Telehealth
What is Telehealth

Telehealth, sometimes called a virtual visit, is when you use a computer, phone or smart tablet for a healthcare appointment. This allows you to get care from your home or another location, so you do not need to spend time in waiting rooms or travel to a clinic.

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