Image of a patient and a physician wearing masks.

Your Health Is Our Top Priority

warning icon

Visitor Policy

We have visitor policies in place to help keep our patients, staff and communities safe. We make changes to our policies based on several factors. Please check the visitor policy for your location before your visit.

If you are sick, you should not visit a Northwestern Medicine facility unless you are seeking care.

icon of patient getting temperature checked

COVID-19 Screening

In most cases, we no longer require routine COVID-19 testing before procedures or hospital admission.

If you are being admitted to a Northwestern Medicine hospital, you may need COVID-19 testing if:

  • You have symptoms of COVID-19
  • You are being admitted to an inpatient Behavioral Health Unit

If you are having a procedure at a Northwestern Medicine facility, you may need COVID-19 testing if:

  • You were recently exposed to COVID-19
  • You have symptoms of COVID-19
  • You are a living donor or patient scheduled for any solid organ transplant, including heart, lung, liver, kidney and pancreas
icon of a person wearing a mask

Masking Policy

Masks are welcome at Northwestern Medicine. We offer masks at all entrances. You can also ask a staff member for a mask.

You may need to wear a mask in some areas.

  • The care team may ask you to wear a mask. 
  • Some areas have signs that say you must wear a mask.

Patients must wear a mask if they have:

  • Cough
  • Runny or stuffy nose
  • Sneezing
  • Sore throat
  • Fever
  • Rash

If you are in an area where a mask is required, you must wear a medical mask. You may not wear a cloth mask or a mask with an exhalation valve unless you put a medical mask over it.

Get guidance for use of masks and how to wear a face mask.

icon of spray bottle

Extensive Cleaning and Hand Sanitizer

Keeping hands and surfaces clean helps reduce the chance of spreading germs.

Our Environmental Services teams focus on detailed cleaning in our hospitals and physician offices. They carefully clean surfaces that people touch often, such as doors and countertops.

We offer hand sanitizer stations for your use throughout our facilities.

Contactless Communication


patient accessing MyNM via a laptop

You can register for an appointment using eCheck-In through MyNM. Before your appointment, use eCheck-In to:

  • Review and update your personal information
  • Review and update your medical and insurance information
  • Pay your co-pay
  • Fill out paperwork your care team needs

If you have a scheduled visit and a MyNM account, we will contact you when it is time to complete the eCheck-In process. If you have questions, please see these tip sheets in English and Spanish.

computer-generated image of a virus

COVID-19 Resource Center

Northwestern Medicine is a trusted source for accurate and up-to-date information regarding COVID-19.

Telehealth Visits Available

For your convenience and safety, Northwestern Medicine offers scheduled appointments via a telehealth visit.