COVID-19, Flu and RSV Information and COVID-19 Vaccine Availability

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Your Health Is Our Top Priority

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Visitor Policy

We have visitor policies in place to help keep our patients, staff and communities safe. We make changes to our policies based on the community spread of COVID-19 and other factors. Please check the visitor policy at your local hospital or outpatient clinic before coming to one of our locations.

If you are sick, you should not visit a Northwestern Medicine facility unless you are seeking care.

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COVID-19 Screening

In most cases, we no longer require routine COVID-19 testing before procedures or hospital admission.

If you are being admitted to a Northwestern Medicine hospital, you may need COVID-19 testing if:

  • You have symptoms of COVID-19
  • You are being admitted to an inpatient Behavioral Health Unit

If you are having a procedure at a Northwestern Medicine facility, you may need COVID-19 testing if:

  • You were recently exposed to COVID-19
  • You have symptoms of COVID-19
  • You are a living donor or patient scheduled for any solid organ transplant, including heart, lung, liver, kidney and pancreas
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Masking Policy

Masks are welcome at Northwestern Medicine. We offer masks at all entrances. You can also ask a staff member for a mask.

You may need to wear a mask in some areas. Please follow posted signage or follow the care team’s instructions.

Patients must wear a mask if they have:

  • Cough
  • Runny or stuffy nose
  • Sneezing
  • Sore throat
  • Fever

If you are in an area where a mask is required, you may not wear a cloth mask or a mask with an exhalation valve unless you put one of our medical masks over your mask. Get guidance for use of masks and how to wear a face mask.

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Extensive Cleaning and Hand Sanitizer

Keeping hands and surfaces clean helps reduce the chance of spreading germs.

Our Environmental Services teams focus on detailed cleaning in our hospitals and physician offices. They pay close attention to surfaces that people touch often, such as doors and countertops.

We have hand sanitizer stations for your use throughout our facilities.

Contactless Communication


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You can register for an upcoming appointment using eCheck-In through MyNM. eCheck-In lets you take care of several things before your appointment:

  • Review and update your personal demographics
  • Review and update your medical and insurance information
  • Pay your co-pay
  • Fill out paperwork your care team needs

This way, you do not have to touch certain surfaces when you come to your appointment.

If you have a scheduled visit and a MyNM account, we will contact you when it is time to complete the eCheck-In process. If you have any questions about the process, please see these tip sheets in English and Spanish.

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COVID-19 Resource Center

Northwestern Medicine is a trusted source for accurate and up-to-date information regarding COVID-19.

Telehealth Visits Available

For your convenience and safety, Northwestern Medicine offers scheduled appointments via a telehealth visit.