Visitor Restrictions Due to COVID-19

Visitor Policy Updates

Visitor Restrictions Due to COVID-19

Last updated: November 19, 2020

For the continued safety of patients, physicians, staff and the community, Northwestern Medicine has implemented visitor restrictions in all of our inpatient and outpatient care sites.

Inpatient and Emergency Department Visitor Policies

The following visitor policies are now in effect for all Northwestern Medicine hospitals.

  • Two designated visitors (one in the patient’s room at a time) are allowed during visitor hours for inpatients not being treated for COVID-19.
    • Marianjoy Rehabilitation Hospital, part of Northwestern Medicine, has a no visitor policy. One visitor will be allowed under certain exceptions. Download this PDF for more information.
    • Visiting hours are:
      • 10 am to 6 pm
        • Northwestern Medicine Huntley Hospital
        • Northwestern Medicine Lake Forest Hospital
        • Northwestern Medicine McHenry Hospital
      • 10 am to 7 pm
        • Northwestern Medicine Central DuPage Hospital
        • Northwestern Medicine Delnor Hospital
        • Northwestern Medicine Kishwaukee Hospital
        • Northwestern Medicine Valley West Hospital
      • 10 am to 8 pm
        • Northwestern Memorial Hospital
      • Noon to 8 pm
        • Northwestern Medicine Woodstock Hospital (Inpatient Physical Rehabilitation Unit only)

  • Patients in emergency departments who are not being treated for or tested for COVID-19 may have one visitor. Visitors may be asked to wait in a public lobby or in their car until the patient is in an exam room.

  • Patients in labor may have a support person and a doula. Two designated visitors (one in the patient’s room at a time) are allowed for patients who are postpartum.

  • Visitors must check in at the front desk, be screened and wear a visitor badge indicating that they have been screened.

  • Visitors must be masked at all times, including in the patient’s room. Visitors are not permitted to eat or drink in patient rooms, as it would require periodic unmasking. Visitors who do not comply with the masking policy may be asked to leave.

  • No visitors are allowed for patients being evaluated for COVID-19 until a COVID-19 infection is ruled out.

  • All visitors must be 18 or older. (An exception will be made if a patient’s parent is younger than 18.)

Outside of visiting hours, visitors are not allowed, with the following exceptions:

  • Patients under the age of 18 may have one visitor.
  • Postpartum patients may have one visitor.
  • Patients in the Neonatal Intensive Care Unit (NICU) or Pediatric Intensive Care Unit (PICU) may have two visitors.
  • Patients in need of a compassionate exception, including those desiring pastoral care visits and those at the end of life, may have more than two visitors, at the discretion of the clinical care team.
  • Patients with disabilities who require a reasonable accommodation for assistance may have two support persons, one at a time.

Outpatient Clinics and Diagnostic Testing Areas Visitor Policies

  • A no-visitor policy remains in effect for all Northwestern Medicine outpatient clinics and facilities. Exceptions may be made at the discretion of the clinical care team. Some exceptions include:
    • Patients under the age of 18 (limited to one visitor/companion)
    • Patients requiring transportation home after an outpatient visit (limited to one visitor/companion)
    • Patients with disabilities who require a reasonable accommodation for assistance (limited to one visitor/companion over the age of 18)
  • When visitors are allowed, they:
    • Must be masked at all times, including in the patient’s room.
    • May not eat or drink in patient rooms, as it would require periodic unmasking.
    • May be asked to leave if they fail to comply with the masking policy.
    • May be asked to wait in a public lobby or in their car until the patient is in an exam room.