Kelly Chaplin, PT

Kelly Chaplin, PT

Physical Therapist

4.9 
250 ratings  Read Reviews
Northwestern Medicine logoNorthwestern Medical Group

Primary Specialty

Occupational/Physical Therapy

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Practice Focus Areas

  • Physical Therapist

Education

Professional Education:
PT, DPT, Washington University School of Medicine - 2011

Practice Groups and Affiliations

Medical Group:
Northwestern Medical Group
Alignment Category:
Northwestern Medicine Physician Network

Ratings and Reviews

At Northwestern Medicine, our patient’s feedback is important to us. While different care providers have their own unique strengths, we strive to be as transparent as possible with our quality of care.

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Overall Rating

4.9
4.9 

250 Ratings

Reviews from Patients

76 Reviews

Reviews from Patients

76 Reviews

August 27, 2023

5.0

Kelly has demonstrated a high level of concern and care for my therapy needs.

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August 08, 2023

5.0

Kelly is a compassionate, attentive and caring physical therapist. I highly recommend her!

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July 28, 2023

5.0

Additionally to professionalism she is very nice human

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July 27, 2023

5.0

Kelly is amazing. She is professional and makes you feel comfortable as a patient. Her bedside manner is wonderful. I would recommend Kelly Chaplin to anyone in need of therapy.

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July 20, 2023

5.0

Kelly is an excellent therapist, and I have received positive results.

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July 19, 2023

5.0

Kelly is professional and friendly and very good at her job.

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July 07, 2023

5.0

Kelly is one of the kindest and caring NWM team members who goes above and beyond to take care of me. She’s having to deal with the aftermath of a patient who had cancer and in some ways this is just as challenging as the cancer treatments.

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July 04, 2023

5.0

Kelly listens to you and provides information to help you get rid of your inconvenience. If it is a compression sleeve that is too long or short.

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June 05, 2023

5.0

See above. Kelly was very easy to talk to and was extremely competant.

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June 05, 2023

5.0

Kelly is knowledgeable, kind, and competent.

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June 03, 2023

5.0

I would definitely recommend Kelly. Great personality.

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May 30, 2023

5.0

Kelly is great, she listens and explains everything she is doing or recommending that I do.

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May 27, 2023

5.0

Kelly is wonderful—more empathetic than most providers I’ve seen.

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May 23, 2023

5.0

Kelly Chaplan is an understanding caring individual.

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May 19, 2023

5.0

She listens and provides suggestions for exercise to do at home.

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May 17, 2023

5.0

She’s personable and clear in her explanations of care.

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May 17, 2023

5.0

Kelly is very professional and helps my symptoms. Very very personable too!

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May 17, 2023

5.0

Kelly measured my arm the different lengths and circumference of my right and left arm. Once she had done that she massaged from my hand all the way up my arm. Kelly informed me I time to get new compression sleeve

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May 02, 2023

5.0

After my first session with Kelly Chaplin I knew I was with the PT. She was extremely thorough and really listened to my body issues (a result of 2 surgeries in the last year). Her demeanor is very calming which makes you feel calm. Feeling comfortable with your PT makes you focus on the learning/ exercises. I look forward to learning alot from Kelly.

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May 01, 2023

5.0

Kelly is always knowledgeable and professional.

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April 27, 2023

5.0

Kelly is very attentive

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April 26, 2023

5.0

Her hands really decrease my lymphedema

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April 21, 2023

5.0

She really emphasizes consent and ensures open communication

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April 20, 2023

5.0

Kelly greets me like I'm family She asks about how I'm doing and she really listens

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April 13, 2023

5.0

Friendly, competent

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April 13, 2023

5.0

She has wonderful skills- ability to make me feel better in even one treatment. And her joy is great, especially as one comes in for PT! Professional !!

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April 06, 2023

5.0

Kelly Chaplin is very attentive to the areas that are giving me the problem and she explains what she's doing why and what the results will be. I like knowing all of that.

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March 30, 2023

5.0

Kelly is a very friendly and knowledgeable therapist.

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March 27, 2023

5.0

Kelly is kind and empathetic and encouraging so far. I hope to continue to see progress working with her.

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March 23, 2023

5.0

Combination professionalism and good person

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March 09, 2023

5.0

Very professional and nice person

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March 02, 2023

5.0

Knows what she is doing.

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March 01, 2023

5.0

Kelly is great—empathetic and positive

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February 27, 2023

5.0

Kelly Chaplin, PT is amazing, she gives me hope that things will get better and takes her time to get a complete picture of what's needed.

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February 27, 2023

5.0

Kelly Chaplin is great PT.

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February 25, 2023

5.0

She manually decreases my lymphedema! I am able to keep it under control.

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February 03, 2023

5.0

She's great, please read above feedback.

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February 01, 2023

5.0

Kelly Chaplin is just the best. She explains everything clearly and is always friendly. She is always on time and has a clean and comfortable office.

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January 30, 2023

5.0

Kelly provides excellent care I can’t say enough wonderful things about her.

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January 20, 2023

5.0

personable, makes you comfortable. My lymphedema is getting under control

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January 17, 2023

5.0

She makes me feel at ease in what should be a very uncomfortable situation.

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January 07, 2023

5.0

It is working

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January 05, 2023

5.0

Very nice

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January 03, 2023

5.0

Ella is great. She is thorough, explains the therapy and has alternatives when things don’t work.

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January 03, 2023

5.0

Excellent therapist. Can't say enough about her care.

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December 21, 2022

5.0

Kelly is very knowledgeable, kind and informative.

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December 20, 2022

5.0

The PT situation can seem awkward but makes me feel very comfortable. She is easy to talk to .

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December 15, 2022

5.0

Kelly is fantastic. She is so dedicated to her work and knowledgeable about mastectomy recovery. She has been a huge part of my recovery.

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December 14, 2022

5.0

Very skilled therapist

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December 14, 2022

5.0

Kelly is an amazing physical therapist. So kind and caring and very knowledgeable!

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December 13, 2022

5.0

Easy to talk to. Great therapist. Very thorough and explains the therapy very clearly.

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December 05, 2022

5.0

Kelly is a great therapist who explains everything thoroughly

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December 01, 2022

5.0

Felt comfortable explaining my situation as Kelly walked me the process

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November 30, 2022

5.0

Kelly is wonderful - compassionate and friendly.

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November 23, 2022

5.0

She is very professional and kind

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November 21, 2022

5.0

Kelly is so very professional and makes you feel confident in her actions and comfortable with the therapy. I have no reservations in her and am completely confident that she will fix what is incorrect in my body.

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November 16, 2022

5.0

Kelly is amazing and changed my life! I would absolutely recommend her to anyone needing pelvic floor therapy. She was so supportive and positive throughout my treatment, and taught me so much about my body as well. She is a top class healthcare professional and I enjoyed working with her.

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November 11, 2022

5.0

Kelly is fantastic. She provided clear explanations for what caused discomfort/pain and great advice for preventing pain.

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October 31, 2022

5.0

Makes you comfortable

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October 28, 2022

5.0

Knows what she is doing.

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October 25, 2022

5.0

I will always recommend Kelly

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October 19, 2022

5.0

Kelly is wonderful, knowledgeable, and so kind.

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October 19, 2022

5.0

Kelly is one of the nicest people alive, and she is 100% devoted to helping her patients.

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October 13, 2022

5.0

She’s knowledgeable, personal able and effective at her job. She’s fantastic and an Enormous asset to Lurie!

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September 26, 2022

5.0

She is very friendly, and answers any concerns I have

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September 23, 2022

5.0

Great physical therapist - very knowledgeable and helpful.

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September 22, 2022

5.0

Kelly is amazing and changed my life!

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September 21, 2022

5.0

Kelly takes care of her patients as if they were her family

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September 20, 2022

1.0

Had 2 sessions with Kelly, she’s very nice but I did not agree with her approach. She insisted on relaxation techniques and I wanted strengthening exercises and I felt like I wasn’t being heard in what I felt I needed. She heard but did not listen to my needs. Had to wait half a year to see her and will have to find someone else I feel comfortable with and whose approach feels right for me.

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September 19, 2022

5.0

I believe in therapy or any medical field, you should make your patients comfortable and to build confidence. I always feel better after I leave and seeing progress. My humble opinion.

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September 16, 2022

5.0

Dr. Kelly was very professional and concerned to make sure that my visit was comfortable

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September 12, 2022

5.0

Kelly is very knowledgeable about her work. This is my first time with a Physical Therapist for the vagina wall. I’ve recommended them to come to NW with Kelly.

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September 07, 2022

5.0

Because of Kelly Chaplin.

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September 07, 2022

5.0

Extremely professional, well educated and skilled. Kelly definitely knows what she is doing and I saw results after my very first session with her!

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September 06, 2022

5.0

Kelly Chaplin is very personable and informative.

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September 03, 2022

5.0

Kelly is a kind, thoughtful and knowledgeable PT.

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Disclosures

External Professional Relationships

Pharmaceutical, device, and biotechnology companies frequently collaborate with basic scientists and physicians within an academic medical center to help advance science and improve patient care. These relationships are important in achieving scientific breakthroughs and in establishing the effectiveness and safety of promising new therapies. In order to assure objectivity in clinical research and patient care, the Northwestern University Feinberg School of Medicine (Feinberg), Northwestern Memorial HealthCare, Children's Hospital of Chicago Medical Center, and the Shirley Ryan AbilityLab have adopted integrity policies that require research and clinical faculty (in full-time, part-time, and unpaid/voluntary categories) to report compensated and uncompensated external industry relationships. Patients are encouraged to discuss these disclosures with their physician as well as to inquire as to how these relationships are overseen by Feinberg. To learn more about our Disclosure and Professional Integrity Policy, and the conflict of interest policies of our joint affiliate survey partners, please go to our Office for Regulatory Affairs Policies page.