At Northwestern Medicine, our patient’s feedback is important to us. While different care providers have their own unique strengths, we strive to be as transparent as possible with our quality of care.
Dr. Lupo is not only a wonderful doctor, but he is an awesome human being. He gave me back my life and I am forever grateful to him and his staff for everything all of them have done for me, as a team. They are a fantastic group of people and yes, I have recommend his office to other people I have come across who felt hopeless with a past hip replacement from another doctor.
Dr Lupo is so attentive and helpful. He fully explains everything.He is also very compassionate. if I ever need this kind of surgery again or have a relative/friend that needs this surgery, i will not hesitate in recommending this doctor. I am able to walk without pain and am very grateful.
Dr Lupo has a great bedside manner. He speaks in laymans terms that are easy to understand. His recommendation for 6 weeks NWB on my stress fractured hip made sense. His description of my conditon and possible treatment options was excellent.
Dr. Lupo made me feel like I, his patient, was more important than he lining his pockets w money. I have made great strides and no longer needed surgery but he could have pushed if he was self centered; which he isn't
I stressed my concerns about my leg pain and ability to walk because I was going to Disney World in three weeks with my family to celebrate our 50th Anniversary. Dr. Lupo diagnosed the problem and offered me ideas to help. He knows my fears and helped me so much with the right decision. He gave ways of reducing the pain and improving my condition before and while I was away.
Dr. Lupo introduced himself and shook my hand. He listened to me and asked questions, and watched me walk and checked me. Then he checked the X-ray with me and came to his conclusion. He then gave me a clear explanation and spent more time clearly explaining the most important and necessary exercise to do to help this problem. He offered me the choice of whether I felt I needed a cortisone shot along with the exercise at this point. I did not. He then gave me a reasonable length of time to see if the exercise would work and follow-up possibilities if it did not. It was an excellent visit from start to finish!
I have already recommended Dr. Lupo to several friends. Dr. Lupo is compassionate, concerned and genuine. I find him to be a pleasure to work with. He makes you feel comfortable immediately. He has the ability to make an almost immediate connection with people.
Dr Lupa did a fabulous job on my hip replacement. He is patient and eager to put my concerns to rest. His upbeat personality is much appreciated and comforting. He is not intimidating as some physicians can be. I'm starting to pain in my other hip and feel I may need another replacement. I plan to have Dr. Lupa do that one as well when the time comes.
He went out of his way to simplify and expedite the process by recommending choices for a PCP in the same Bartlett location where I will see him and have my pre-op testing done. He went to their office to tell them I would be in to make the appointment for a physical.