At Northwestern Medicine, our patient’s feedback is important to us. While different care providers have their own unique strengths, we strive to be as transparent as possible with our quality of care.
The procedures for visiting my doctor were well thought out and I felt safe. I always feel Dr. Munshi listens and gather information about my current health and gives time to connect to me as a person. I appreciate feeling welcome in the integrated medicine space.
Dr Munshi is amazing. She is caring, compassionate, professional, patient, thoughtful and kind. Her tone reflects pure positive energy. She knows exactly the right questions to ask to further seek my health situation and she explains detail information to my questions where I can understand. I trust her and I am happy with her.
Dr Munshi is very caring and straightforward. I appreciate having her as my PCP. We had a hard time connecting as my phone would go straight to voicemail when she called and I never heard it ring. She didn't give up, communicated with me via MyChart and we were finally able to connect. She could have easily given up and rescheduled but she did everything she could to connect with me. She's awesome.
I sent Dr. Munshi a message on my chart with a question and her MA(Yessenia) messaged me the very next day asking if I was available to speak with Dr Munshi that same day. I appreciate the quick reply and immediate attention.
Very positive experience~ front desk staff very friendly, Nurse Jessica very personable and professional, and Doctor Munshi is great! HOWEVER, i think you have a missed opportunity here. I came to the Osher Integrative Department of NM, transferring from a competitive office and physician because I am very interested in Integrative Medicine. As a new patient to this office, I was rather expecting an introduction or explanation of services/differences/etc that this department provides. Until I asked some questions of Dr Munshi, (which were limited and not fully explained) nothing was addressed.
Dr. Munshi has the personal element that I have found missing in other doctors in the past. I realize doctors are very busy and don't necessarily have endless time for each patient, but I have never felt rushed by her and I feel a true empathy when she speaks with me.
It's hard for me to answer about NM Internal Medicine in its entirety because I've only ever seen Dr. Shibani Munshi. However, Dr. Munshi has the personal element that I have found missing in other doctors in the past. I realize doctors are very busy and don't necessarily have endless time for each patient, but I have never felt rushed by her and I feel a true empathy when she speaks with me.
Some doctor's will rush to interrupt their patients concerns. Whereas Dr. Munshi does not. After listening to our concerns, she will make sure our questions are answered, and that we have a clear understanding of why she gave her analysis to our physical condition and"or worries.
I always enjoy the feedback and help from NM medicine. One thing I had at my pediatrician that I didn't have at this internist is the ability to help clean out the ears. Not everyone wants to go to an audiologist and I was wondering if there is any possibility that could be added as an additional expense?
Aside from the slight delay in our meeting start time, everything went really well. My doctor took the time to listen to me and my daughter and give us direction on nextSteps. She took the time to listen and give us direction.
Dr Shibani is competent, organized, including family history in her review of medical planning. She is clear and informative, detailing a plan for practicing better health habits. .Warm, friendly, exercising care and safety During current Covid conditions.
Dr. Munshi truly cares about her patients and treats me like a person, not a stat. She asks good questions and is very thorough. She recognizes that everyone is different and her recommendations always are specific to me.
She's a great doctor! And very good at telehealth which is great. I think there are a lot of opportunities to use telehealth in place of in person visits and it is good for both the doctor and the patient.
Communication with me prior to & during my visit clear; always knew what to expect. .Dr. M, nurses & front desk all professional courteous & helpful. Dr. M listened well & answered my questions thoroughly. Office, waiting area & bathroom clean. I was reassured that social distancing & other precautions were taken to reduce chance of exposure to CV19.
She is very quick with responses to my questions (and following up on test results), and coming up with a variety of strategies to address my health concerns. (I also appreciated her positive reinforcement for what has worked well in lowering my weight and managing my high blood pressure.)
Ease of making appointments and contacting my doctor. Use of the app to see my test results, pay my copay, and request refills of my prescriptions. My doctor is very concerned about my needs and offering supports.
Dr. Munshi is professional, knowledgeable and cares about her patients. Dr. Munshi does follow-up calls to patients. Dr. Munshi has a Doctor/Friendly relationship with patients. Dr. Munshi provides recommendations for healthy living (exercising, eating, tests, and specific vaccines). Dr. Munshi takes time when answering questions about tests etc! Dr. Munshi always indicates concern and updates on on my health. Dr. Munshi is the BEST DOCTOR that I have ever encountered! When she advises me about my health and makes recommendations; I follow-up,
Dr. Munshi is wonderful. She listens to my concerns, offers support and thoughtful suggestions. All other staff that I have interacted with are great, as well. I reached out on Sunday and was fit into the schedule with a quick turnaround for a phone appointment.
I really like Dr. Munshi and the clinic staff. They are extremely knowledgeable, professional, and courteous. I am also impressed with the protocols that you all have put in place to keep staff and patients safe.
Dr Munshi always gives me enough time to talk about my concerns and any issues that i might have. I never feel rushed during my appointment and always feel that my concerns are addressed. Everything is always done to make me comfortable during my appointment and as a result, I always feel that I can be open an honest even about sensitive issues. .I would highly recommend Dr Munshi, she is an excellent physician.
I have been very happy with the folks at the Integrative Medicine center at Northwestern. Everyone is very professional and helpful. On top of that, people has a sense of humor at the appropriate times and it makes for very enjoyable interactions.