At Northwestern Medicine, our patient’s feedback is important to us. While different care providers have their own unique strengths, we strive to be as transparent as possible with our quality of care.
I had never been to a male gyno before and since my regular Dr. is on maternity leave I scheduled with him. He was very professional and made me feel very comfortable and also because of him I have scheduled my first mammogram which I have always been so afraid of.
Everything I wrote above and then a few. He listened to me. He placed my concerns as priority one. He didn't rush the meeting. He asked me for my thoughts, took time explaining and always gave me an opportunity to ask questions. I'm pretty sure he knew I was anxious about future care and still grieving. Also, he seemed understanding of my previous experience I received elsewhere and made sure I felt supported. Dr. Shulman had a fantastic demeanor and personality. I also saw how he interacted with his team and colleagues and it was so kind and collaborative in nature. They all seemed to be in good spirits. They all seemed to care. Dr. Shulman also took a lot of notes. This is new for me. None of my previous Drs appeared this thorough. He also clearly explained the next steps and options.
The amount of care, compassion snd attentiveness I received on my preliminary appointment is like none I've received before. From the representatives I spoke with on the phone to schedule appointments, the nurses who assisted me and my Dr., and Dr. Shulman himself were above and beyond my expectations. I felt heard. I felt like someone actually cared about me and my health rather than feel like a patient just being filed through. I also loved seeing and hearing the camaraderie between all the staff. Everyone looked like they enjoyed working together and enjoyed their work. I felt like I was in good hands. I felt safe.
Dr. Shulman made me feel comfortable with seeing a male gynecologist. He has a wonderful bedside manner, he listened and asked questions to get a further understanding of what I am experiencing. He also showed concerns for other medical issues outside of his specialty.
I visited NM Ob-Gyn for a specific reason. I think the person scheduled the visit scheduled it as an annual primary screening. The doctor started to do the screening right away. I think he assume I knew what the screening was. In fact I never had one before and didn't know what to expect. I hope the doctor or his assistant could explain what was going to do because it's not a comfortable screening (especially pap smear) by nature.
Dr Shulman is very thorough. He takes the right amount of time to ask great questions and tailor treatment to me as the patient. Always shared decision making and I love that. Extremely professional as well. I trust him!
Dr. Shulman was very thorough very gentle in his examination showed concern for my well-beingAnd explained everything he did and what he was looking for. He made me feel relaxed, comfortable and well informed.
Everyone in the office is polite and helpful when you book the appointment and check in for your appointment. Dr Shulman is very patient and takes time to answer questions. He explains what he is doing and is very calm when he helps you.