Respiratory Virus and Vaccine Information

Rachel Madura, PA-C

Certified Physician Assistant

4.7

666 ratings Read Reviews

Northwestern Medical Group

Primary Specialty

Immediate Care

Is your insurance accepted? Select plan

Practice Focus Areas

This medical professional has a particular interest or expertise in:

Physician Assistant

Education

Professional Education:: MS, Butler University College of Pharmacy & Health Sciences - 2016

Certifications and Licensures

National Commission on Certification of Physician Assistants - Physician Assistant (Certified)

Practice Groups and Affiliations

Medical Group:: Northwestern Medical Group
Alignment Category:: Northwestern Medicine Physician Network

Ratings and Reviews

At Northwestern Medicine, our patient’s feedback is important to us. While different care providers have their own unique strengths, we strive to be as transparent as possible with our quality of care.

Read Ratings FAQs

Overall Rating

4.7

4.7

666 Ratings

Reviews from Patients

100 Most Recent Reviews

Reviews from Patients

100 Most Recent Reviews

February 12, 2026

5.0

She was very clear and thoughtful in assessing the situation and making a recommendation

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

February 09, 2026

5.0

Authentically caring and competent in her assessment.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

February 09, 2026

5.0

She was very knowledgeable and professional

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

February 08, 2026

5.0

Efficient. Clear and concise discussion of issues

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

February 07, 2026

5.0

She was nice, understanding, and clear in what she does

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

February 05, 2026

5.0

She was very competent, listened, and explained everything clearly to me.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

February 04, 2026

5.0

Friendly, thorough, answered my questions and received good care.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

February 02, 2026

5.0

Pleasant, efficient - I was only there to make sure I didn't have a fracture (& didn't).

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

January 28, 2026

5.0

Friendly, knew her stuff

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

January 27, 2026

5.0

Very professional

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

January 20, 2026

5.0

Very efficient and knowledgeable.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

January 18, 2026

5.0

Competent Explains thing well Good listener

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

January 14, 2026

5.0

She was diligent and friendly.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

January 13, 2026

5.0

Good questions and thoughtful response

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

January 13, 2026

5.0

Polite, efficient, knowledgeable

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

January 12, 2026

5.0

Competent and professional

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

December 23, 2025

5.0

Excellent and efficient

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

December 23, 2025

5.0

Good and expedient care

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

December 21, 2025

5.0

I felt confident in her ability to make the appropriate recommendations

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

December 15, 2025

5.0

Crisp, efficient, friendly.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

December 14, 2025

5.0

Very good communication and follow up. Pleasant manners and professionalism!

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

December 14, 2025

5.0

She listened and she came up with a treatment and a follow up plan.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

December 14, 2025

5.0

Very competent and caring

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

December 12, 2025

5.0

Rachel rebandaged my arms which had wounds from a spine surgery I had at Northwestern a few days before. Shevtaught my husband and me what supplies I needed and how to rebandage the wounds at home.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

December 08, 2025

5.0

Excellent - efficient and kind

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

December 04, 2025

5.0

Knowledgeable, efficient and personable

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

November 25, 2025

5.0

friendly, helpful, and informative...

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

November 24, 2025

5.0

She was empathetic to my concerns and clear with instructions.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

November 22, 2025

4.0

She was really good and listened to how I was feeling

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

November 21, 2025

5.0

Friendly, knowledgeable, efficient confident

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

November 20, 2025

5.0

She answer all my question about my child health

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

November 17, 2025

5.0

Very through and caring

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

November 17, 2025

5.0

She was extremely professional while still being efficient. I could tell the urgent care was busy when I came in, but she still heard all my concerns and I left feeling like I got the care I needed thanks to Rachel and the incredible tech Alton.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

November 12, 2025

5.0

She came in very calm and professional, she asked my daughter if she wanted things explained to her and then respected my daughter's decision. She took care of the injury promptly and carefully while also making sure my daughter was okay.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

November 11, 2025

5.0

No nonsense but listens.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

November 07, 2025

5.0

She is so sweet. Very intuitive and knowledgeable. She made me feel comfortable and confident

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

November 04, 2025

5.0

Knowledgeable and professional...

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

October 30, 2025

5.0

See above answer.....she was great!

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

October 29, 2025

5.0

They do their jobs really well.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

October 25, 2025

5.0

Rachel was extremely knowledgeable and gave me great recommendations on what I should do next.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

October 25, 2025

5.0

Very efficient - prepared and friendly.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

October 25, 2025

5.0

Always wonderful treatment and fast access to care!

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

October 21, 2025

5.0

Ms Madura was very friendly and went over my symptoms/issues with me. She took care of me right away.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

October 21, 2025

5.0

She was so thorough and extremely pleasant

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

October 21, 2025

5.0

Efficient and kind

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

October 20, 2025

5.0

Very attentive and caring

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

October 17, 2025

5.0

Rachel explained what would be done and came back quickly with results.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

October 17, 2025

5.0

Thorough and caring and informative

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

October 17, 2025

5.0

Great explanation & thorough

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

October 13, 2025

5.0

Rachel carefully explained the next steps, gave me the necessary caveats for soft tissue resolution on an X ray, shared the reading and referred me to the specialist. I could ask for nothing more from urgent care.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

October 13, 2025

5.0

She was very helpful and willing to go above and beyond

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

October 13, 2025

5.0

Explained options well to me

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

October 06, 2025

5.0

Very nice, informative and professionsl

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

September 28, 2025

5.0

Thorough and explained things well.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

September 28, 2025

5.0

Caring, extremely competent. Best care I have ever received for a minor injury. Excellent instructions for post care with explanation of 'why'.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

September 28, 2025

5.0

Great bedside manner, recommendations

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

September 27, 2025

5.0

Efficient and simple, straightforward

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

September 25, 2025

5.0

She listened carefully and responded quickly. I was convinced she was listening to me and assessing my manner while I talked.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

September 25, 2025

5.0

She provided great information and wanted to help me.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

September 21, 2025

5.0

She is knowledgeable and knows what to do.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

September 17, 2025

4.0

Was polite and knowledgeable

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

September 15, 2025

5.0

Rachel was attentive and informative

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

September 11, 2025

5.0

good service

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

September 09, 2025

5.0

She listened and gave good options for my care

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

September 07, 2025

5.0

Kind intelligent, knowledgeable, caring and hard-working. They were shortstaffed. It seemed like and we're working so hard and had a very positive attitude still very impressed.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

September 05, 2025

5.0

Thorough and great with my 9yo

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

August 28, 2025

5.0

She followed up with me in a timely fashion not once, but twice as new information came available.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

August 28, 2025

5.0

Excellent care; quick diagnosis, thoughtful and attentive care provider; couldn't be happier.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

August 24, 2025

5.0

She provided excellent advice and care.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

August 23, 2025

5.0

Visited a few days ago. Check-in was smooth and I was seen quickly. The PA listened, explained next steps, and I left with a clear plan that helped. She was able to advocate for me to get CT-scanned immediately given her understanding of my injury. What didn't land for me was the bedside manner, it felt a bit clipped and not very calming, which mattered given how anxious I felt. If the team can pair their efficiency with a touch more empathy (simple check-ins like 'How are you feeling?' or 'This can be stressful'), the experience would be excellent.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

August 19, 2025

5.0

Very helpful.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

August 15, 2025

5.0

She's very smart, kind, and genuine.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

August 14, 2025

5.0

Informative

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

August 08, 2025

5.0

my concerns were addressed

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

August 07, 2025

5.0

Pleasant, efficient, knowledgeable.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

August 07, 2025

5.0

She's the GOAT

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

August 05, 2025

5.0

PA Rachel was very kind and attentive to my concerns and was able to provide the necessary referrals for me for me to get an appointment at OBGYN specialist at NM

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

August 04, 2025

5.0

She was extremely thorough

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

August 04, 2025

5.0

Very nice and took time to explain what I needed to know

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

August 02, 2025

5.0

She was caring, attentive, and provided me with a referral.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

August 01, 2025

4.0

Nice

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

July 28, 2025

5.0

Listened really well. Took great care of me.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

July 21, 2025

5.0

Thoughtful and considerate. Communicated exactly what she was doing and why,

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

July 21, 2025

5.0

Personable, knowledgeable, and clear communication.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

July 21, 2025

5.0

She was knowledgeable and very personable

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

July 20, 2025

5.0

Northwestern is the best

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

July 17, 2025

5.0

Thorough exam

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

July 13, 2025

5.0

She was proactive with my care. Took the time needed to evaluate me and answer any questions I had. She reviewed my X-rays with me and also followed up with a phone call. I was very impressed!

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

July 12, 2025

5.0

Made it really easy ~

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

July 08, 2025

5.0

Listened carefully and did what she could to address the problem

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

July 06, 2025

5.0

Thank you, Rachel, for understanding my anxiety about my visit, for explaining things clearly and concisely, and most of all, for being a great human being.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

July 02, 2025

5.0

Helpful clear and kind

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

June 30, 2025

5.0

good explanation provided and professional

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

June 26, 2025

5.0

Pleasant and thorough. Explained my options.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

June 23, 2025

4.0

Did not know that was her name as a passing visitor, but she was kind nice and professional. Helped me with what was needed and answered additional questions

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

June 23, 2025

5.0

She was kind and knowledgeable.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

June 19, 2025

5.0

Rachel was incredible and saw me so quickly and was really caring. Totally listened to me and my symptoms.she diagnose the issue and I was on my way. She was wonderful.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

June 16, 2025

5.0

Thoughtful

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

June 14, 2025

5.0

She didn't speak down to me.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

June 13, 2025

5.0

Ms Madura was precise and prompt about answering questions, her confidence and professionalism were a plus to the experience

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

Disclosures

External Professional Relationships

Pharmaceutical, device, and biotechnology companies frequently collaborate with basic scientists and physicians within an academic medical center to help advance science and improve patient care. These relationships are important in achieving scientific breakthroughs and in establishing the effectiveness and safety of promising new therapies. In order to assure objectivity in clinical research and patient care, the Northwestern University Feinberg School of Medicine (Feinberg), Northwestern Memorial HealthCare, Children's Hospital of Chicago Medical Center, and the Shirley Ryan AbilityLab have adopted integrity policies that require research and clinical faculty (in full-time, part-time, and unpaid/voluntary categories) to report compensated and uncompensated external industry relationships. Patients are encouraged to discuss these disclosures with their physician as well as to inquire as to how these relationships are overseen by Feinberg. To learn more about our Disclosure and Professional Integrity Policy, and the conflict of interest policies of our joint affiliate survey partners, please go to our Office for Regulatory Affairs Policies page.

View More Disclosures