Mai H. Phan, MD

Mai H. Phan, MD

4.8 
468 ratings  Read Reviews
Northwestern Medicine logoNorthwestern Medical Group

Primary Specialty

Internal Medicine

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Practice Focus Areas

Education

Medical Education:
MD, University of Texas Medical Branch School of Medicine - 1984
Residency:
University of Illinois College of Medicine at Chicago - 1987
Fellowships:
McGaw Medical Center of Northwestern University - 1988

Board Certifications

  • American Board of Internal Medicine - Internal Medicine (Certified)

Faculty Profile

Clinical Instructor, Feinberg School of Medicine

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Practice Groups and Affiliations

Medical Group:
Northwestern Medical Group
Alignment Category:
Northwestern Medicine Physician Network
On Medical Staff At:
Northwestern Memorial Hospital

Ratings and Reviews

At Northwestern Medicine, our patient’s feedback is important to us. While different care providers have their own unique strengths, we strive to be as transparent as possible with our quality of care.

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Overall Rating

4.8
4.8 

468 Ratings

Reviews from Patients

91 Reviews

Reviews from Patients

91 Reviews

August 25, 2023

5.0

Very thorough and observant

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August 24, 2023

5.0

I’ve been a patient of Dr. Phan’s for many years she is very compassionate, very thorough and she makes you very comfortable. A very outstanding doctor.

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August 20, 2023

5.0

She’s knowledgeable and caring. I’m sorry she is giving up practice

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August 18, 2023

1.0

She was very behind in her appointments: she made me wait about an hour after my appointment to see me. She didn’t take in consideration what I had to say very much, she rushed our appointment, didn’t let me participate in my care, and ignored some of my issues like if she could decide what issues were more important than the others. She’s not personable, but the opposite. I ended up with a bad taste in my mouth. She ended the appointment without asking me if I had any questions and when I still was not over with my consultation.

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August 17, 2023

5.0

Seemed very understanding

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August 14, 2023

5.0

She's the Very Best. Thorough beyond belief, looks at All health areas I need to be up on...shots, tests, etc, collects information from all other visits, Dr's, Northshore, my other Dr for a specialized area outside of Northwestern to always request blood work from that Dr., Excellent Kindness, Great Person overall, Very Personable & Always tells the Truth, directs me to Specialists if needed & Always fits me in for an appointment as soon as possible if needed. She has been my Dr for over 30 years.

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August 11, 2023

5.0

Took the time to ask about concerns. Was very patient.

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August 11, 2023

5.0

Very thorough on follow-up exam before approving refill of meds. Asked valid questions and very pleased with her care.

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July 25, 2023

5.0

She's been my Dr. for over 20 years. We have a great rapport. I feel she will answer any of my questions honestly and give any additional information needed Sorry this is probably my last appointment with her before she starts her new position.

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July 25, 2023

5.0

Have been with Dr. Phan since 2004. I have recommended her in the pass.

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July 25, 2023

3.0

Dr Phan is very pleasant but was hyper focused on my BP. Though my first reading was normal and my third was normal she only focused on the second which was a direct result of her questioning that made me anxious. Then placed that elevated reading in my medical record. I will not voluntarily see Dr Phan again

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July 19, 2023

5.0

She is totally competent and thorough. She doesn’t sugar coat, but always takes care of what she needs to. I am sorry to see her leave

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July 19, 2023

5.0

Over the last 10 years, Dr. Mai Phan's care is second-to-none. She's a phenomenal physician and internist, and I will miss her now that she will be moving into a new roll to cover for other physicians and will have to turn her patients over to others. Establishing a good rapport between an internist and a patient is critical, and she did it expertly and warmly with me. I feel like she's a family member.

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July 18, 2023

5.0

She’s been my physician for 38 years and I have had the utmost respect for her and her diagnosis regarding my health.

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July 17, 2023

5.0

Dr Phan was professional, friendly and a good listener. I didn't feel rushed, and found her responses to my questions to be thoughtful and helpful.

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July 15, 2023

5.0

She is very outgoing and friendly and highly professional in her area.

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July 12, 2023

5.0

Excellent and very professional service given.

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July 12, 2023

5.0

She cares about her patients and take time to listen

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July 11, 2023

5.0

Over the years, this has never changed: Dr, Mai Phan is brilliant, thorough, thoughtful, attentive, and trustworthy. Dr. Phan always explains things clearly and calmly, in language easy to understand. She is very detailed and has caught many potential health concerns of mine before they could develop into something more She is so caring and careful and she takes patients’ health concerns seriously. (For diverse populations, this is not always the case due to some other doctors elsewhere who can have an unhelpful, dismissive bias toward people of color, but this has never been the case with Dr. Phan, who shows no bias!) She also knows when to refer you to others for care, and sees other Northwestern medical staff as an important part of her team. She is absolutely wonderful and I would have no hesitation in recommending her to anyone.

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July 09, 2023

5.0

She was able to answer, All of my questions.

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July 07, 2023

5.0

Very caring and attentive

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July 06, 2023

5.0

She is a very good person and Doctor she cares about her patients and she explains everything in detail and she always try and make time to see you🙏🏾

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June 30, 2023

5.0

She made me feel comfortable on my last visit .. she explained everything to my understanding & she also listens to everything I had to say. She was very patient with me & I love her for that

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June 09, 2023

5.0

I have been under this doctor's care for 25 years. She really shows concern , compassion and follows up with her patients.

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June 01, 2023

5.0

Attentive, caring, informative and thorough.

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May 24, 2023

5.0

Detailed and professional.

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May 23, 2023

5.0

Professional, caring and thorough

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May 22, 2023

5.0

Thorough, good listener and on top of medical history.

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May 19, 2023

5.0

Knowledge of her medical field and addresses issues for the betterment of the patient.

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May 15, 2023

5.0

Dr. Phan seem to be concerned about my health

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May 15, 2023

5.0

She is very thorough

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May 12, 2023

5.0

Dr Phan is always very very thorough in her care. She will take as much time as is needed to take care of you.

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May 12, 2023

5.0

I've known Dr Phan for many years, very professional and knowledgeable.

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May 12, 2023

5.0

She’s professional and listens to her patients. Excellent bedside manner.

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May 06, 2023

5.0

Thorough, knowledgeable and friendly

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May 03, 2023

5.0

Satisfied with Dr. Phan knowledge of communication and service.

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May 03, 2023

5.0

I feel lucky to have for a short time Dr. Phan.Great profesionalist

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May 02, 2023

5.0

She provides quality care in a compassionate manner. She is accessible and doesn’t over or under react. She provides good medical advice.

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May 02, 2023

5.0

Efficient

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April 28, 2023

5.0

Gives great advice and plans to maintain health:

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April 26, 2023

5.0

Dr Phan is very patient and responds to any questions I might have in words understandable to me. I feel comfortable with her answers.

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April 25, 2023

3.0

This was my first time meeting her with my first appt and it felt very rushed. She also did not listen to my concerns as I has to repeat answers several times

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April 25, 2023

5.0

Dr Phan is really good in listening to everything I have to say & she very concerned about my health.. I really appreciate her

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April 24, 2023

3.0

l didn't feel she had any concerns about my particular medical needs. Didn't provide the doctor patient environment. Didn't ask for any of my concerns. When I was telling her about some of my problems she was looking at the and typing on the computer. Didn't ask if I had any problems from last visit. First time I met with her she announced my bad kidneys by asking had one told me my kidneys were shot. I told her no and started to cry. She around from the computer looked at me and continued to type.

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April 21, 2023

5.0

I think she's a good doctor.

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April 21, 2023

5.0

Doctor asked questions and gave me suggestions to keep me healthy. Dr ordered blood and urine tests.

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April 20, 2023

4.0

Listens, gives good annual exam.

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April 18, 2023

5.0

Dr. Mia Phan is very dedicated to her patients.

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April 15, 2023

5.0

Dr. Phan is an amazing doctor, with a bedside manner that is unmatched and highly favorable. My initial visit with with Dr. Phan, left me utterly impressed. Dr. Phan has excellent interpersonal skills, she ask questions to identify crucial information about her patients and take the time to both listen and explain plan of care. I was so impressed, my overall experience with Dr. Phan was excellent. My initial wellness appointment ended with labs, shortly after my appointment ended, I was contacted by Dr. Phan about following up on any tests that were done and communicating those results, and a plan of care. Let’s talk about same day service. My experience was so well, I recommend my mom to Dr. Phan for care.

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April 14, 2023

5.0

She’s very thorough

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April 05, 2023

5.0

Dr.Mai Phan was very thorough and attentive to my problems and needs.

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April 03, 2023

5.0

She is awesome

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March 22, 2023

5.0

She is very good and listen to all problems.

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March 16, 2023

5.0

Dr Phan is friendly and easy to talk to. I admire her getting to the point. She cares.

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March 09, 2023

5.0

Great doctor and very knowledgeable!

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March 08, 2023

5.0

Very informative and truly cares about my health!

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March 08, 2023

5.0

Excellent

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March 08, 2023

5.0

Excellent

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March 05, 2023

5.0

She specializes in high blood pressure and women’s health.

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March 05, 2023

5.0

Thorough and attentive

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March 02, 2023

5.0

I’ve known Dr. Mai Phan over 30yrs, she’s always been honest and transparent. She takes the time to fully explain everything to you, not only using medical terms, but she puts it in layman’s term.

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March 02, 2023

5.0

Great Doctor

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March 02, 2023

5.0

Dr. Phan is thorough and attentive and listens

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March 02, 2023

5.0

Very thorough. Easy to talk with and asks questions. Professional and friendly.

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February 28, 2023

5.0

She s very incisive with her questions and very clear and helpful with her answers.

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February 28, 2023

5.0

Really have good relationship with her. She knows me well and is very attentive and promotes preventive wellness.

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February 25, 2023

5.0

Very thorough and takes time to explain overall health condition

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February 22, 2023

5.0

Always very thorough, very thoughtful and caring.

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February 22, 2023

5.0

very knowledgeable and nice

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February 21, 2023

5.0

She listens and is thoughtful

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February 20, 2023

5.0

She listens intently to my questions and concerns and reacts accordingly.

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February 16, 2023

5.0

She asked the right questions to understand my history and make recommendations for next steps.

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February 15, 2023

5.0

I was confused how and with who I have to replace my retired Doctor. Grateful and lucky to have Dr. Mai Phan for my Personal Physician. She is Very knowledgeable, observing, curious to learn about all of my problems and pays attention in detail. She cares and finds the right way to explain. I feel that she takes her work with high responsibility. Very trustworthy and likeable. Thank you Dr. Phan for the way You welcome me and to make me feel comfortable during my first visit..

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February 15, 2023

5.0

Professional astuteness.

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February 13, 2023

5.0

She cares.

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February 13, 2023

5.0

She was very patient, emotionally intelligent, and took the time to figure out next steps.

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February 02, 2023

5.0

She is patient & listens.

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January 31, 2023

5.0

Dr. Phan and her staff are caring and responsive.

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January 27, 2023

5.0

Because she gave me an actual plan to follow to bring my high blood pressure under control and I was able to gert an appointment within 4 days of writing a note in my chart that my pressure was higher than normal.

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January 27, 2023

5.0

She was able to respond to my questions and made every attempt to help me get though what needed to be scheduled and taken care of.

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January 26, 2023

5.0

Excellent medical professional.

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January 25, 2023

5.0

Excellent caring physician.

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January 23, 2023

5.0

Dr. Phan (and staff) is extremely responsive and thorough.

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January 19, 2023

5.0

She is very informative and she listens

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January 18, 2023

5.0

She has followed up on test results and explores concerns.

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January 18, 2023

5.0

Dr. Phan has been my Dr for quite sometime and has an excellent job of taking care of me 😊

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January 16, 2023

5.0

Dr Phan is professional, knowledgeable and highly qualified. I have referred her to others who have as a result had the same excellent care.

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January 14, 2023

5.0

Exceptional doctor

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January 13, 2023

5.0

She is very thorough and listens carefully.

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January 11, 2023

5.0

She is a total pro. She has compassion. She is thorough. She listens. She inspires confidence.

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January 08, 2023

5.0

Personable, knowledgeable care.

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Disclosures

Mai H. Phan, MD reported no external professional relationships for calendar year 2021.

External Professional Relationships

Pharmaceutical, device, and biotechnology companies frequently collaborate with basic scientists and physicians within an academic medical center to help advance science and improve patient care. These relationships are important in achieving scientific breakthroughs and in establishing the effectiveness and safety of promising new therapies. In order to assure objectivity in clinical research and patient care, the Northwestern University Feinberg School of Medicine (Feinberg), Northwestern Memorial HealthCare, Children's Hospital of Chicago Medical Center, and the Shirley Ryan AbilityLab have adopted integrity policies that require research and clinical faculty (in full-time, part-time, and unpaid/voluntary categories) to report compensated and uncompensated external industry relationships. Patients are encouraged to discuss these disclosures with their physician as well as to inquire as to how these relationships are overseen by Feinberg. To learn more about our Disclosure and Professional Integrity Policy, and the conflict of interest policies of our joint affiliate survey partners, please go to our Office for Regulatory Affairs Policies page.