Mai H. Phan, MD

Mai H. Phan, MD

4.8 
571 ratings  Read Reviews
Northwestern Medicine logoNorthwestern Medical Group

Primary Specialty

Internal Medicine

Schedule Appointment

Choose a scheduling option:

MYNM ACCOUNT CALL

Insurance

For specific plans, see the full plan list. To be sure this medical professional is covered by your insurance plan, please contact your insurance carrier.

Practice Focus Areas

Education

Medical Education:
MD, University of Texas Medical Branch School of Medicine - 1984
Residency:
University of Illinois College of Medicine at Chicago - 1987
Fellowships:
McGaw Medical Center of Northwestern University - 1988

Board Certifications

  • American Board of Internal Medicine - Internal Medicine (Certified)

Faculty Profile

Clinical Instructor, Feinberg School of Medicine

View Faculty Profile

Practice Groups and Affiliations

Medical Group:
Northwestern Medical Group
Alignment Category:
Northwestern Medicine Physician Network
On Medical Staff At:
Northwestern Memorial Hospital

Ratings and Reviews

At Northwestern Medicine, our patient’s feedback is important to us. While different care providers have their own unique strengths, we strive to be as transparent as possible with our quality of care.

Read Ratings FAQs

Overall Rating

4.8
4.8 

571 Ratings

Reviews from Patients

100 Most Recent Reviews

Reviews from Patients

100 Most Recent Reviews

August 31, 2022

5.0

She's knowledgeable, professional and yet personable. Excellent at listening and addressing my concerns. Always respectful of me and my time.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

August 30, 2022

5.0

Dr. Phan has been my doctor prior to her coming to NM; I adore her. She’s a champion for my health, and always listens to my issues/helps to resolve. Love her ‘bedside manner’.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

August 25, 2022

5.0

Dr. Phan expresses concern each visit about my well-being. She takes the time to listen, questions and resolve issues about my health.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

August 24, 2022

5.0

Dr. Phan listens to you and make you part of the decision making.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

August 24, 2022

5.0

Dr. Phan has been my PCP for over 15 years. I trust her implicitly and I feel that she is concerned for my well being.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

August 21, 2022

5.0

Great customer service amongst her whole team.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

August 20, 2022

0.0

I asked the physician to retake a height measurement and she refused. Made comment to me that it was not important, seemed angry regarding my request. I Sent “non urgent” messages in my chart that were never answered.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

August 16, 2022

5.0

Quality of care, access, trust.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

August 16, 2022

5.0

Dr is thorough.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

August 16, 2022

5.0

I've been with her for many years

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

August 15, 2022

5.0

Dr Phan takes the time to talk to you & makes you feel comfortable

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

August 03, 2022

5.0

I think she’s great and I have recommended her to other people already.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

August 02, 2022

3.0

While I am sure she is a great doctor, I am not sure she's the right fit for me. The concerns I have are not being heard. In fact disregarded.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

July 29, 2022

5.0

She listens to and respects my healthcare philosophy.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

July 28, 2022

5.0

I’ve had a long history with her. She is the best I’ve met as an adult.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

July 27, 2022

5.0

I have been a patient of Dr Mai Phan for 20+years and have always been happy with her care. Therefore I would absolutely 100% recommend Dr Phan.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

July 26, 2022

5.0

Thorough and patient

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

July 25, 2022

5.0

On hand care, experience, knowledge and ability to solve problems.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

July 20, 2022

5.0

Dr Phan, is a great doctor I tells everybody about the work she has done. Thanks Dr. Phan

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

July 19, 2022

5.0

Always willing to talk

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

July 14, 2022

5.0

Dr. Phan is Extraordinarily Kind and Highly professional—Expect Top Quality Care.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

July 02, 2022

5.0

Dr. Pham is absolutely the best. She is caring, professional and takes her time. I never feel like a number under her care. Highly recommended without Hesitation.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

June 30, 2022

5.0

She was a very good listener!

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

June 30, 2022

5.0

she's very attentive and thorough

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

June 28, 2022

5.0

Very knowledgeable and listens very well.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

June 26, 2022

5.0

Professional, caring, thorough

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

June 26, 2022

5.0

I have been Dr. Phan's patient a long time. She's caring and gets back to me quickly when I have questions or concerns.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

June 25, 2022

5.0

Dr Phan is an excellent physician. She is truly concerned about the welfare of her patients.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

June 24, 2022

5.0

She is a wonderful diagnostician and explains everything so well. She is also very kind and caring.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

June 21, 2022

5.0

She was very thorough and an excellent physician.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

June 17, 2022

5.0

Knowledgeable, kind, and professional

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

June 17, 2022

4.0

I wonder sometimes about my test results

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

June 10, 2022

5.0

Dr Phan was making sure I understood everything she was pointing out to me.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

June 08, 2022

5.0

Very thorough, caring and professional

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

June 07, 2022

5.0

She is thorough, and efficient

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

June 02, 2022

5.0

She listens.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

June 01, 2022

5.0

Excellent physician. She is thorough and has excellent bedside skills.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

May 31, 2022

5.0

She’s a great doctor. I’ve been her patient for 10+ years

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

May 30, 2022

4.0

This was my first visit with Dr Mai H. Phan. The visit went well.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

May 30, 2022

1.0

Has not addressed my concerns .

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

May 27, 2022

5.0

Dr Phan is thorough and well experienced in her care.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

May 26, 2022

5.0

Dr. Phan takes an avid interest in my well-being. I came to her on the recommendation of an older personal friend who is still and has been her patient for more than years

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

May 26, 2022

5.0

She is always professional and thorough

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

May 24, 2022

5.0

It was my first time meeting her. She already had reviewed my medical history and got right to the point of my issue in relation to it. She is kind attentive and has a sense of humor

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

May 19, 2022

5.0

Attentive, knowledgeable and efficient.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

May 18, 2022

5.0

She listened to my concerns and was very personable.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

May 18, 2022

5.0

Have known her for a long time. She is always attentive.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

May 17, 2022

5.0

She was very thorough & asked questions;

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

May 13, 2022

5.0

She’s a good doctor

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

May 11, 2022

5.0

Dr.Pham, she is nice, knowledgeable and be patient.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

May 10, 2022

5.0

Examination and questions about my well-being.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

May 09, 2022

5.0

She is an awesome doctor.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

May 09, 2022

5.0

Dr. Phan has bee my Provider for 25+ years.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

May 06, 2022

5.0

She is one of the best out there

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

May 06, 2022

5.0

My doctor always listens to any of my concerns & explain herself well

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

May 04, 2022

5.0

Dr. Phan is very thorough and knowledgeable.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

May 04, 2022

5.0

Thorough, easy to talk to

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

May 02, 2022

5.0

She is a very caring and gives the time and attention needed.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

May 02, 2022

5.0

Very detailed well explained

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

April 29, 2022

5.0

She is knowledgeable and has patience

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

April 29, 2022

5.0

My husband and I have been long time patients of Dr. Phan's. She is very thorough and a great listener. Regardless of how busy she is, she spends as much time as needed when seeing her in person and/or via telemed. Her bedside manner comes across warm and friendly and at the same time highly professional. Frankly, coming to the Downtown Northwestern Campus is a hassle, and if it weren't for our relationship with Dr. Phan, we would probably go to a more convenient location.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

April 26, 2022

5.0

Dr Phan is thorough, kind and thoughtful. Her care plans are logical and she considers the whole person - emotional as well as physical.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

April 24, 2022

2.0

Have to wait for a long time Everytime

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

April 21, 2022

5.0

Knowledge

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

April 21, 2022

5.0

Dr. Mai Phan is the Milky Way Galaxy's Most Caring, Professional, Informative & Distinguished Physician!

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

April 20, 2022

5.0

Her service and trust...

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

April 19, 2022

5.0

she is good

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

April 16, 2022

5.0

De. Phan is personable, professional, and highly skilled.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

April 11, 2022

5.0

Very thorough and good listener.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

April 06, 2022

5.0

Excellent doctor!

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

April 06, 2022

5.0

I have been Dr. Mai Phan's patient for about 20 years. She has great bedside manors and very professional. She's very knowledgeable of all of your visits with your other doctors and their evaluation of your office visits with them. Dr. Mai Phan is very concern about your health. I love her compassion that she has for patients.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

April 06, 2022

5.0

Feel like o am in capable and caring hands. Efficient, ,on top of my history and thorough.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

April 05, 2022

4.0

First time visiting her. She seems attentive, efficient, friendly. Had to wait about 40 minutes after arriving to meet with her

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

April 04, 2022

5.0

30 + years of service.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

April 04, 2022

5.0

Dr. Phan is a great doctor. She is a great listener and a caring and honest person. She explains everything clearly.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

April 02, 2022

5.0

Thorough and kind.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

April 01, 2022

5.0

Excellent primary care doc. Remembers me, talks in “real” manner, discusses and makes recommendations. Doesn’t preach.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

April 01, 2022

5.0

My husband and I have been patients of Dr. Phan for quite a few years and she never disappoints. Dr. Phan is attentive, compassionate and extremely professional. She makes us feel like we are her only patients.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

March 30, 2022

5.0

Very professional

Was this helpful? Yes (1) No (0)

Thanks for your feedback!

March 28, 2022

5.0

Good listener and polite

Was this helpful? Yes (1) No (0)

Thanks for your feedback!

March 26, 2022

5.0

Have been going to Dr. Phan for over 2 decades. She is best-in-class in her knowledge and care.

Was this helpful? Yes (2) No (0)

Thanks for your feedback!

March 25, 2022

5.0

I now can understand why I had to wait for 45 minutes, it’s because she gives each of her patients quality time.

Was this helpful? Yes (2) No (0)

Thanks for your feedback!

March 24, 2022

5.0

Dr. Phan has been my PCP for 20 years, guiding my health decisions.

Was this helpful? Yes (1) No (0)

Thanks for your feedback!

March 18, 2022

5.0

Dr. Phan is really friendly and patient. She answered all my questions and concerns.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

March 14, 2022

5.0

Dr. Phan seems very intelligent and sized up my health situation quickly and accurately. So far her recommendations have been excellent.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

March 08, 2022

5.0

Understood my problem and got a xray done asap.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

March 07, 2022

5.0

thus far my daughter, sister and I see Dr. Phan

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

March 07, 2022

5.0

Dr Phan, takes her time to listen to your concerns.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

March 04, 2022

5.0

Dr Phan is kind and thoughtful and really listens to my concerns. And she’s conservative yet thorough with care plans.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

March 03, 2022

5.0

She has been my doctor for over 20 years. I absolutely love her. She is so smart & such a good doctor.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

March 03, 2022

5.0

I love’s my doctor she listen then she explained everything to me, to my understanding!!

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

March 02, 2022

5.0

She listens and is concerned about your overall health.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

March 01, 2022

5.0

She has extremely good manner, she asks a lot of question and listens the patient. Great empathy. Very careful at the visit

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

February 28, 2022

5.0

20 plus years as her patient.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

February 23, 2022

5.0

Answers my questions, proactive with my health concerns and Results

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

February 22, 2022

5.0

She is very thorough in her examination and attentive to my concerns.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

February 22, 2022

5.0

Very thorough and great care

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

February 21, 2022

5.0

Always listens to my concerns

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

February 16, 2022

5.0

Dr Phan is very patient and thorough in her evaluations. She takes whatever time is necessary for the situation.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

February 12, 2022

5.0

Dr. Phan has been my doctor for years. I find her very caring and she goes above and beyond to provide the best care.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

Disclosures

Mai H. Phan, MD reported no external professional relationships for calendar year 2021.

External Professional Relationships

Pharmaceutical, device, and biotechnology companies frequently collaborate with basic scientists and physicians within an academic medical center to help advance science and improve patient care. These relationships are important in achieving scientific breakthroughs and in establishing the effectiveness and safety of promising new therapies. In order to assure objectivity in clinical research and patient care, the Northwestern University Feinberg School of Medicine (Feinberg), Northwestern Memorial HealthCare, Children's Hospital of Chicago Medical Center, and the Shirley Ryan AbilityLab have adopted integrity policies that require research and clinical faculty (in full-time, part-time, and unpaid/voluntary categories) to report compensated and uncompensated external industry relationships. Patients are encouraged to discuss these disclosures with their physician as well as to inquire as to how these relationships are overseen by Feinberg. To learn more about our Disclosure and Professional Integrity Policy, and the conflict of interest policies of our joint affiliate survey partners, please go to our Office for Regulatory Affairs Policies page.