At Northwestern Medicine, our patient’s feedback is important to us. While different care providers have their own unique strengths, we strive to be as transparent as possible with our quality of care.
All of the precautions for Covid virus before even getting to see the doctor, immaculately clean through out the building and professional attitude of everyone in the building. Dr. Duyka was thorough in his exam and in listening to my concerns. His explanation of what his thoughts about treatment of my symptoms were explained in such a manner that a layperson could understand.
Professional. Very tentative to my concerns. Issues, procedures. Very well spoken, direct to provide what was found, diagnosed, tests. Treatment if required, etc. Good following up ,well explained start to finish.
I am so happy that I went to Dr. Duyka. He explained so much to me from the scan that I taken at Lake Forest Hospital a few days previous to my appointment. The report withthe scan wrote that I have a broken nose. Dr. Duyka showed me there's not a breakage.Even though I look like I fell from the top of The John Hancock building, how relieved I amto know it's not broken. Dr. Duyka was charming. I wish all doctors were like him.
Kind and direct. I have some unspoken concerns that he did not intuit and I wish he had, but that would be going above the call of duty. I am grateful that he at least sensed those concerns and provided alternatives to address those concerns, even if he didn't explicitly acknowledge them during our appointment.
Quick response upon arrival. Direct, efficient, and warm initial screening by the MA. Respectful, sensitive, and not condescending handling by the physician who was highly skilled in both addressing the medical concerns and also in sensing the unexpressed concerns about well-being.
I feel that Dr Duyka was knowledgeable, and understood my problem and informed me of my choices. He explained eveything that I asked questions about, and that he would be available to me on going by phone and telephone and imaging from my winter residence if and when needed..I was very pleased with everything involved with him.
He listen to me and heard my concerns. He explained in detail what he was going to do to solve my very unique problem. He endeavored to reach out to an associate in the downtown office and collaborate with him on how to go forward. I am very happy
Caring people from the PA's, audiologists and the Doctors. I've been seen by all three of these people and have been treated with respect and sensitivity. I feel that they listen to my concerns and respond appropriately.
First and foremost, Dr Duyka is always prompt and on time. He is very thorough with his examination as well as his explanation of treatment. Just a very nice and caring person. Would recommend him to anyone with ENT concerns.
I'd give him 20 of 10 if I could. Truly Friendly, caring, took his time asking questions, explaining steps and the reason he was suggesting certain treatments. Empathetic, kind and professional. And I'm terrified of Dr.'s, so if I'm saying this, he's major!
He is very thorough & thoughtful with his exams & feedback. He was able to describe what he was seeing & what his recommendations were in layman enough terms for me to understand. He then gave me the next steps for my future visits. My experience is that he is very competent.
All members of the staff are courteous, knowledgeable and caring. Dr.Duyka is a great care giver. He conducts a thorough examination and then explains everything which includes showing photos. The patient can then decide on what to do based on the information. Dr. Duyka Is very patient and listens to everything.
Dr. Duyka is a complete professional. In my experience, he knows how to diagnose and treat problems. He does not waste time diagnosing problems that don't exist, and he effectively treats those that are there. In addition, he is friendly and personable, making the entire experience a pleasure.