At Northwestern Medicine, our patient’s feedback is important to us. While different care providers have their own unique strengths, we strive to be as transparent as possible with our quality of care.
My provider is very efficient and knowledgeable. I trust her judgement, but don't experience much compassion. She is just so busy that I times I feel like a number. I don't think it is her fault, but the pressure from the system to see so many patients. I do appreciate her timely follow-up when answering questions from email or reviewing my labs.
Dr Bierman always has time for my questions and always has clear concise understandable answers. I enjoy the way she employs the medical students as part of my care and solicits their input. she tries to make it a learning experience for all.