Kevin Y. Zhan, MD

4.8 
570 ratings  Read Reviews
Northwestern Medicine logoNorthwestern Medical Group

Primary Specialty

Neurotology

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Practice Focus Areas

This medical professional has a particular interest or expertise in:

Education

Medical Education:
MD, University of Virginia School of Medicine - 2015
Residency:
Ohio State University Hospital - 2021
Fellowships:
Washington University/B-JH/SLCH Consortium - 2023

Languages Spoken

  • Chinese

Board Certifications

  • American Board of Otolaryngology/Neurotology - Neurotology (Certified)
  • American Board of Otolaryngology-Head and Neck Surgery - Otolaryngology - Head and Neck Surgery (Certified)

Faculty Profile

Assistant Professor, Feinberg School of Medicine

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Practice Groups and Affiliations

Medical Group:
Northwestern Medical Group
Alignment Category:
Northwestern Medicine Physician Network
On Medical Staff At:
Northwestern Memorial Hospital

Ratings and Reviews

At Northwestern Medicine, our patient’s feedback is important to us. While different care providers have their own unique strengths, we strive to be as transparent as possible with our quality of care.

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Overall Rating

4.8
4.8 

570 Ratings

Reviews from Patients

93 Reviews

Reviews from Patients

93 Reviews

February 19, 2026

4.0

Dr. Zhan has provided me with excellent care. He has a great "bedside" manner, answered all my questions and made me feel confident in going forward with my ongoing care.

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February 16, 2026

5.0

He is great at his job. The surgery went perfectly.

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February 15, 2026

5.0

Pt fonedcused, attentive, to the point, listened

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February 10, 2026

5.0

See above. I thought he explained everything clearly and was very knowledgeable.

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February 10, 2026

5.0

He is excellent at communicating and explaining what's happening and what is to be done.

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February 10, 2026

5.0

He is an amazing Doctor

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February 09, 2026

5.0

He's great and amazing! Explained everything perfectly!

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February 03, 2026

5.0

Seems like a great doctor and if you have a specific ear problem, he would be a great choice

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January 22, 2026

5.0

Dr. Zhan is a very nice and knowledgeable. Best ear doctor that I have had.

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January 16, 2026

5.0

He listens well, is experienced, and not afraid to have people see him speak or watch his surgeries (see his YouTube channel and other resources).

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January 15, 2026

5.0

Phenomenal surgeon!

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January 14, 2026

5.0

He addressed my concern/condition with hearing loss & explained the reasons in a way I hadn't known for sure. And he did a procedure that has helped significantly.

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January 14, 2026

5.0

Attentive, smart, thoughtful. He listened carefully and explained thoroughly. Did not feel rushed. Was kind and efficient. Exudes confidence.

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January 13, 2026

5.0

Very good

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January 12, 2026

5.0

His explanation pre-surgery was so clear that I felt confident and well informed about my decision.

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January 08, 2026

5.0

He is professional & commutative. My post surgery is going well as he predicted. Appreciate his approach though the ear operation was not what we thought as the cause we discussed prior the operation.

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December 17, 2025

5.0

Dr Zhan had a very much response person that I felt

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December 17, 2025

5.0

Again, he's wonderful

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December 16, 2025

5.0

He is personable and smart and im confident in the procedures i need under his care. 10/10!

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December 16, 2025

5.0

smart, understands what he needs to do and friendly

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December 15, 2025

5.0

Excellent care, open to questions, coordination between different departments, and timely follow up.

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December 15, 2025

5.0

Did a great job!!!

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December 15, 2025

5.0

Open, smart and well versed in the cochlear world.

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December 15, 2025

5.0

Perfect timing. Good job. Nice work

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December 13, 2025

5.0

He is very knowledgeable about my rare condition. He is very caring and always answer my questions.

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December 12, 2025

5.0

Considerate. Skilled.

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December 08, 2025

5.0

Dr. Zhan is very professional, warm, and accommodating.

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December 05, 2025

5.0

Dr. Zhan is a great man. He doesn't sugarcoat anything and offers patients confidence of their conditions.

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December 02, 2025

5.0

Nurse and staff were very attentive, Dr. Zahn has an efficient method and a nice demeanor.

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December 02, 2025

5.0

Excellent doctor

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November 30, 2025

5.0

He is incredibly knowledgeable, great bedside manner and complete expert. I couldn't be luckier to have such an amazing doctor treating me. So very very grateful.

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November 30, 2025

5.0

reassuring positive outcomes can be obtained

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November 29, 2025

5.0

he was self-confident and reassuring

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November 28, 2025

5.0

Good communication. High level of technical skill.

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November 27, 2025

5.0

Good communication Know what he was doing Limited follow on conditions

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November 25, 2025

5.0

He was the man that didn't drop the ball. I am very grateful. Also I recommend another really experienced otologist with experienced cancer treatment be hired. NWM needs to be at forefront of this . I appreciate Dr. Kevin Zhan conferring with Dr. Reem Kamila on my behalf. Glad they have a treatment plan for me.

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November 19, 2025

5.0

Competent, thorough, knowledgeable.

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November 18, 2025

5.0

Very easy to talk to and explained my hearing issues very well. Giving me options!

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November 17, 2025

5.0

Real sharp knows His Job well impressed

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November 17, 2025

5.0

Excellent, caring physician

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November 14, 2025

5.0

Dr. Zhan asks pointed questions in his diagnosis process.

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November 13, 2025

5.0

Same as above, listened, responsive

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November 11, 2025

5.0

Excellent resident doctor and doctor - both exceptional

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November 04, 2025

5.0

Great Doctor easy to talk to.

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November 03, 2025

5.0

An excellent doctor.

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November 02, 2025

4.0

Nice person and hopefully a good doctor. So far he has been.

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October 29, 2025

5.0

He is empathetic, attentive, and very knowledgeable.

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October 28, 2025

5.0

Easy to talk to thorough in presetation and expierenced

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October 23, 2025

5.0

Personable, professional and explains things well when asked.

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October 21, 2025

5.0

He was approachable and professional. I felt comfortable with him and the appointment.

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October 20, 2025

5.0

extremely bright, great bedside, listened, educated me

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October 14, 2025

5.0

Dr. Zhan was so personable. He explained everything clearly so we could understand.

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September 21, 2025

5.0

Dr provided valuable information and recommendations.

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September 20, 2025

5.0

Successful outcome

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September 17, 2025

5.0

Friendly, personable, professional

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September 15, 2025

5.0

Definitely knows what he is doing! Great Doctor for Otolaryngology. Surgery was a success, and the incision was a clean cut!

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September 15, 2025

5.0

Amazing doctor both as a health professional and human

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September 13, 2025

5.0

Nice to talk with him

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September 10, 2025

5.0

He is an excellent physician, so caring and knowledgeable, just really great at making patients feel like they are important and he wants to help improve their health.

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September 09, 2025

5.0

Informative and skillfully removed wax

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September 09, 2025

5.0

Dr. Zhan goes above and beyond to care for his patients

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September 02, 2025

5.0

Dr. Zhan was very personable and kind. He explained everything clearly and I appreciated his decision making.

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September 01, 2025

5.0

He was very attentive and was great at communicating with me and my husband. Answered all of our questions, taking care to listen and explain everything we asked. His confidence helped me relax before the procedure.

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August 29, 2025

5.0

Very professional and really wants to get a thorough analysis before moving on to the next step of my issue.

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August 26, 2025

5.0

Thorough, professional and clear communications.

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August 25, 2025

5.0

Smart dude!

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August 19, 2025

5.0

Accurate diagnosis and appropriate treatment performed efficiently

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August 18, 2025

5.0

Dr Zhan has followed my treatment for cancer in my ear. I rely on him to accurately monitor any concerns I have.

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August 18, 2025

5.0

Dr is very caring, professional and knowledgeable. He takes time to listen and allows me to be part of the process. I have so much faith in his abilities to make things work better.

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August 14, 2025

5.0

Dr Zhan was thorough and informative, his explanations were easy to understand.

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August 13, 2025

5.0

Great input and way to diagnose and explain things with great bedside manners

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August 04, 2025

5.0

As above and I felt he was thorough. He explained what he was doing and why. He also explained his rationale for the referral given.

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July 27, 2025

5.0

Based on first visit only, good listener, addressed my needs. Will return in 6 mo.

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July 25, 2025

5.0

He explained potential causes for symptoms and things that were definitely not causes, which I appreciate. Also reiterated no cotton swabs in the ears.

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July 25, 2025

5.0

Dr Zahn is excellent as a surgeon, explains things clearly, and has compassion

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July 25, 2025

5.0

Again, he is concerned with what is going on with you. Very friendly and helpful

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July 20, 2025

5.0

Intelligent service.

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July 07, 2025

5.0

Explained everything.

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July 06, 2025

5.0

I appreciate being under Dr. Zhan's care. He takes time to explain things and answers questions.

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June 25, 2025

5.0

Wonderful Doctor

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June 23, 2025

5.0

The number is too low! He exudes knowledge and kindness in making his patient feel calm and educated about their issue.

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June 22, 2025

5.0

Professional yet personal attention

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June 17, 2025

5.0

Respectful and professional.

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June 16, 2025

5.0

Excellent bedside manner.Very thoughtful and thorough. He was attentive and clear in his explanations. I liked him very much.

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June 12, 2025

5.0

I wish I could give him higher than a 10. He explained everything thoroughly and did a great job removing a skin cyst!

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June 09, 2025

5.0

Very direct and to the point with options. Trustworthy and friendly. I'm thankful to be under his care!

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June 08, 2025

5.0

Kind, clear and full explanations, patient

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June 03, 2025

5.0

Dr. Zhan is great - knowledgeable and very patient.

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June 03, 2025

5.0

Dr. Zhan listened carefully to my issues and after my examination he clearly explained a plan going forward.

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May 27, 2025

5.0

He was very thorough, very professional, yet relatable. I understood his explanations, I appreciated his recommendations on next steps

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May 27, 2025

5.0

He got straight to the point.

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May 20, 2025

5.0

Dr Zhan was efficient but also listened well & addressed my informational needs. He presented alternative ways to manage responses to what my hearing tests indicated and added perspective about what is "normal " and what can be expected for my life stage.

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May 17, 2025

5.0

Attentive and spent the time required to listen, respond and explain the path forward.

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Disclosures

Industry Relationships

Consulting

Faculty member and/or their immediate family have engaged in activities such as speaking, advising, consulting, or providing educational programs for the following companies or other entities

  • Advanced Bionics, LLC
  • Cochlear Americas
  • Stryker Corporation

External Professional Relationships

Pharmaceutical, device, and biotechnology companies frequently collaborate with basic scientists and physicians within an academic medical center to help advance science and improve patient care. These relationships are important in achieving scientific breakthroughs and in establishing the effectiveness and safety of promising new therapies. In order to assure objectivity in clinical research and patient care, the Northwestern University Feinberg School of Medicine (Feinberg), Northwestern Memorial HealthCare, Children's Hospital of Chicago Medical Center, and the Shirley Ryan AbilityLab have adopted integrity policies that require research and clinical faculty (in full-time, part-time, and unpaid/voluntary categories) to report compensated and uncompensated external industry relationships. Patients are encouraged to discuss these disclosures with their physician as well as to inquire as to how these relationships are overseen by Feinberg. To learn more about our Disclosure and Professional Integrity Policy, and the conflict of interest policies of our joint affiliate survey partners, please go to our Office for Regulatory Affairs Policies page.