At Northwestern Medicine, our patient’s feedback is important to us. While different care providers have their own unique strengths, we strive to be as transparent as possible with our quality of care.
I had a 6 month wait to see Dr. Alt & it was worth it. I am very happy w/ her. I switched from an internist w/ another hospital. It was not easy to change doctors. I asked everyone. I researched. I decided if I had a stroke or heart attack or knee replacement, I would want Northwestern. I used the doctor search function at the Northwestern website. Dr. Alt's rating is accurate. She is sharp, she is knowledgeable and she's a good listener. I have confidence in her care.
I have been seeing Dr. Alt for almost 8 years, initially in the city. When she moved to Evanston I followed her to her new location because she is a highly intelligent and extremely caring physician. When you visit Dr. Alt, you never feel rushed and always feel heard.
Dr. Alt always spends with me the amount of time I need. she is relaxed and never seems in a hurry to get away. she listens carefully and addresses my problems and questions. she explains what is happening to me and what needs to be done in words I understand. iShe is always sympathetic and warm. I am so very grateful to Dr. Alt, both for her knowledge and her kindness
Dr Alt was very friendly and I was very comfortable with her. since I am a new patient I appreciated the fact that she reviewed my chart and was aware of my medical history. we had a good discussion about my medication and she made good suggestions about questions I had.
I frequently recommend Dr. Alt to others. She has such a great demeanor. Is thorough, practical, and strikes the perfect balance between being responsive to my concerns without overtreating things that don't need treatment.
I drive over an hour to see Dr. Alt due to her care and concern for my well being. I have the utmost confidence in her. She is always up to date on most every concern I have on medicines and my health issues. She makes you feel as if she truly cares and I believe she does.
Dr. Alt is excellent. She is thorough, concerned. She is good at analyzing various symptoms, discussing options, and making a plan. I have already recommended her to two close friends. She's outstanding, best primary care doctor I've ever had.
*Dr. Alt is everything a physician should be. She is interested, listens and appropriately responsive. She is kind and spends the time and energy to make me feel comfortable and understand what I need to and want to understand.
I have been searching for a new primary care physician for some time. I can't say enough how much I appreciate Dr. Alt. Not only is she thorough but she is always ready to provide assistance in any way. She has a friendly demeanor and shows genuine concern for overall health. Like most, I have a very busy work week and it's difficult for me to communicate through a game of phone tag or follow up appointments but she is always responsive through MyChart which helps me tremendously.
Northwestern would be wise to hire more doctors exactly like Dr.Susan Alt. She is my doctor, my wife's doctor, my Mom's doctor, My Pops doctor, my sister's doctor, and four long time family friends call Susan Alt their doctor.
Dr. Alt does a wonderful job explaining anything to do with the issue at hand from medicines, follow-ups, answering questions and explaining in normal terms so I feel comfortable and included in all decisions. The confidence I have in Dr. Alt is the reason I travel an hour one way to see her. I believe she cares about her patients and always answers any questions I have and never leaves any questions unanswered.
Dr. Alt is smart and matter-of-fact without being chilly. I always feel that she takes the time to answer my questions thoroughly and thoughtfully. I have recommended her as a practitioner to at least five people.