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James Randolph, PT, DPT

Physical Therapist

4.9

160 ratings Read Reviews

Northwestern Medical Group

Primary Specialty

Occupational/Physical Therapy

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Education

Professional Education:: BS, University of Illinois at Chicago College of Applied Health Sciences - 2001

DPT, A T Still University - 2017

Practice Groups and Affiliations

Medical Group:: Northwestern Medical Group
Alignment Category:: Northwestern Medicine Physician Network

Ratings and Reviews

At Northwestern Medicine, our patient’s feedback is important to us. While different care providers have their own unique strengths, we strive to be as transparent as possible with our quality of care.

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Overall Rating

4.9

4.9

160 Ratings

Reviews from Patients

86 Reviews

Reviews from Patients

86 Reviews

February 24, 2026

5.0

He is professional. He explains what he's doing. Always asks if I have any questions. I feel heard and informed.

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February 23, 2026

5.0

See my comments above. He is exceptional. Thanks again.

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February 19, 2026

5.0

James brought me massive relief for the pain in my leg today and gave me hope for my healing.

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February 13, 2026

5.0

Its been a pleasure working with James. He really listens to the pain im describing and continually tries to solve my issue. He explains things very well!

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February 11, 2026

5.0

He is professional and caring. He enquiers of the patients confition and targets the treatment accordingly.

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January 29, 2026

5.0

He is great at his job and knows what he is talking anout

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January 27, 2026

5.0

Compared to other physical therapists I have been treated by he is tops. Remember this was my first appointment. Time will tell if he keeps this rating.

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January 24, 2026

5.0

James was awesome and completely transparent

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January 16, 2026

5.0

I had initially one session with him . I found the excercises he recommended help me. So I continued my session with him. There is so much improvement.

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January 15, 2026

5.0

James is attentive and listens to what you are saying and what you're not saying.

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December 27, 2025

5.0

James pays close attention to make sure your therapy sessions are working for you. He makes adjustments as they are needed. I would recommend James to anyone who needed PT.

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December 22, 2025

5.0

He also listens well

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December 21, 2025

5.0

Knowledgeable personable

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December 19, 2025

5.0

Into your treatment, recovery good motivator for doing treatment treatments, and follow with home treatment workouts

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December 16, 2025

5.0

The staff was personable and professional.

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December 13, 2025

5.0

See above. Also, he is sensitive to other physical problems that you are dealing with.

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December 13, 2025

5.0

On target with what I need.

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December 09, 2025

5.0

Gives full instructions of therapy what it does what it is for and if you the person would be able to perform the duties at home themselves

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December 02, 2025

5.0

As I indicated above the experience was pleasant and very helpful

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November 25, 2025

5.0

James is efficient, pleasant and helpful.

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November 24, 2025

5.0

James did a thorough review of my hip pain and put together an exercise program to build strength & improve flexibility.

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November 23, 2025

5.0

Yes, his passion for what he does is evident in the care he gives.

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November 14, 2025

5.0

Wonderful care and expertise. Kind and detailed therapy techniques are improving symptoms

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November 13, 2025

5.0

Excellent clinician

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November 08, 2025

5.0

He has a special gift with understanding how to connect with young athletes. James is able to explain and educate our daughter on the importance of the therapy, how it benefits her physical health all while improving her safety and skills as a gymnast.

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November 06, 2025

5.0

Very professional, provided excellent therapy exercises, varied my routines, and was a pleasant and encouraging therapist to be around!

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October 19, 2025

5.0

James is AWESOME! He's very helpful, knowledgeable, patient and has really been helping me with my pain. James is very professional and knows exactly how to treat my conditions. Excellent care!

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October 16, 2025

5.0

Thorough and helped me with a program to follow to relieve symptoms.

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October 15, 2025

5.0

He is both experienced and caring. He is confident and puts people at ease. And most of all he is great at what he does and gets results!

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October 14, 2025

5.0

He was able to assess my issues effectively and the first session was very productive.

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October 11, 2025

5.0

Greets me with a smile, helps my body feel better, suggests exercises and makes me part of the process in my therapy.

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October 09, 2025

5.0

He is thorough and gives great direction and exercises to help with my condition.

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October 04, 2025

5.0

James is very attentive, gives good recommendations for exercise and pillow tips and does a great job at massaging the affected neck areas.

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October 01, 2025

5.0

Professional, makes his patients work better each seeion

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September 25, 2025

5.0

5 stars

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September 20, 2025

5.0

He asks if the therapy is helpful.

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September 17, 2025

5.0

James is very friendly, very thorough, caring, and very professional. Even though when I first started, I didn't think I would be able to do too much, James was able to get me through the hardest part of my rehab for a knee replacement. Highly recommend James!!

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September 13, 2025

5.0

Wonderful

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September 09, 2025

5.0

Caring and knowledgeable.

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September 07, 2025

5.0

He does a great job and is very helpful.

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September 05, 2025

5.0

He is amazing. In addition to his ability doing dry needling, his approach in using exercises to help me heal injured muscle, and to clearly explain what he recommends and why it could help. I appreciate his candor, patience and openness in answer all my questions.

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September 02, 2025

5.0

Wonderful

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September 02, 2025

5.0

James listens well and provides great suggestions to help my condition.

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September 02, 2025

5.0

See above. He is reason that I bothered to to take this survey. You should reward him and pay him more!!!

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August 28, 2025

5.0

Gives a good workout

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August 28, 2025

5.0

Excellent. Very knowledgeable. Great therapist. Always checking in on how going and feeling

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August 28, 2025

5.0

Trying to help his patient.

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August 26, 2025

5.0

Total pro

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August 22, 2025

5.0

James is a very kind and knowledgeable therapist. I felt much better after my session

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August 21, 2025

5.0

Caring and knowing.

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August 19, 2025

5.0

During PT session, he is 100% on the patient, and is well prepared for a PT session.

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August 17, 2025

4.0

He gears the excercises to each person.

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August 16, 2025

5.0

Wonderful

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August 15, 2025

5.0

James is professional and very skilled at his job. He asked the right questions and he gives you a clear path to physical success.

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August 14, 2025

4.0

He was very professional and seemed caring, took time to explain the exercises that I can do at home

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August 14, 2025

5.0

Good session with James. He was very helpful.

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August 11, 2025

5.0

Therapist provides clear explanation of treatment.

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August 10, 2025

5.0

Willing to listen. Not a robot. Able to communicate effectively.

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August 08, 2025

5.0

Will recommend , very good technic.

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August 08, 2025

5.0

He was kind and very helpful in providing good suggestions. He also probed deeper to better assess the root cause of my ankle pain. He did an excellent job!

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August 06, 2025

5.0

James Randolph is very patient and professional. However, he works you out in order to get the best results for you. I would definitely recommend James to anyone who needs a good PT.

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August 05, 2025

5.0

He's very engaging and kind

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July 30, 2025

5.0

He's a great listener. He has a variety of exercises that challenge and increase your ability with care. He's knowledgeable and takes time to explain the why and how.

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July 30, 2025

5.0

He's helped with flexibility & strength training

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July 29, 2025

5.0

He took a conservative look at my issue and recommended exercises that fit my lifestyle.

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July 25, 2025

5.0

Pleasant, enjoyable, humorous, and professional.

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July 23, 2025

5.0

The dedication and the way James has helped me to understand my theraphy have resulted in noticeable improvements.

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July 22, 2025

5.0

He evidently takes great notes as he is able to remember what I like, what challenges me and explains the why's whether I ask or not. Even if I ask a lot.

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July 15, 2025

5.0

James is EXCELLENT. His instructions are clear and brief. He is encouraging and always has an eye on making sure the exercise/stretch being practiced is done correctly and is not too strenuous.

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July 07, 2025

5.0

Highly competent. Fully professional.

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July 01, 2025

5.0

He is knowledgeable, professional and kind.

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July 01, 2025

5.0

He made me aware of what was happening with my back. Felt that if I followed his plan thru PT and home exercises I would finally get relief! Very kind and I learned a lot! He was patient and easy to understand also the model of a spine he showed me really helped me understand my back! Thank you!

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June 16, 2025

5.0

Very good at his work

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June 13, 2025

5.0

Great bed side manner. Also holds me accountable for doing my part to get better.

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June 12, 2025

5.0

Having had past therapy I find James to be one of, if not the best therapist I have ever had. His knowledge of what to do to strengthen and give you better mobility is amazing.

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June 12, 2025

5.0

He is knowledgeable, kind, patient, and make me work to my full potential. I feel I'm in the best hands for the Best results!

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June 11, 2025

5.0

Great. Listened to my concerns and addressed. Added some great stretching exercises that have helped.

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June 10, 2025

5.0

He is very knowledgeable and his assessment helped me to understand the knee problems.

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June 07, 2025

5.0

Patient

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June 03, 2025

5.0

James Randolph was very professional he explained each treatment ,I was very,very pleased with the the results of the treatments. I would highly,highly recommend James.

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May 30, 2025

5.0

James is superior in his knowledge of physical therapy. He knows what to do to help with your situation. He is excellent as a physical therapist and easy to work with.

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May 24, 2025

5.0

He has a very calm demeanor. He is very positive about achieving the outcomes I desire. He responds to my questions and concerns. He explains what and why he is employing a certain exercise to increase my understanding of how it will help my condition. He is a very nice therapist with whom to work.

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May 21, 2025

5.0

He is a pleasure to work with.

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May 16, 2025

5.0

As stated previously James Randolph is an excellent therapist. He works you and seems to know exactly what is good therapy for your condition.

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May 13, 2025

5.0

He was patient, professional and thorough, explained the importance of some procedures over others.

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May 07, 2025

5.0

On time. Prepared. Positive communications.

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Disclosures

External Professional Relationships

Pharmaceutical, device, and biotechnology companies frequently collaborate with basic scientists and physicians within an academic medical center to help advance science and improve patient care. These relationships are important in achieving scientific breakthroughs and in establishing the effectiveness and safety of promising new therapies. In order to assure objectivity in clinical research and patient care, the Northwestern University Feinberg School of Medicine (Feinberg), Northwestern Memorial HealthCare, Children's Hospital of Chicago Medical Center, and the Shirley Ryan AbilityLab have adopted integrity policies that require research and clinical faculty (in full-time, part-time, and unpaid/voluntary categories) to report compensated and uncompensated external industry relationships. Patients are encouraged to discuss these disclosures with their physician as well as to inquire as to how these relationships are overseen by Feinberg. To learn more about our Disclosure and Professional Integrity Policy, and the conflict of interest policies of our joint affiliate survey partners, please go to our Office for Regulatory Affairs Policies page.

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