At Northwestern Medicine, our patient’s feedback is important to us. While different care providers have their own unique strengths, we strive to be as transparent as possible with our quality of care.
The video call was the first time meeting Dr. Fraint and he had said he wasn't feeling well that day. An in-person appointment may have been better for me. His recommendation was a follow-up appointment in six months. I have my yearly exam appointment with my primary care doctor in October, I will follow her recommendation.
He is very much professional in his service to others. I like how he gets to the point. No time wasted, although he did spend a good amount of time with me because I hadn't been able to see him in quite awhile.
Dr. Fraint is very good at explaining to me the current condition and progress of the disease. At the most recent appointment, he seemed a bit rushed and mildly dismissive of some of my concerns, particularly side effects that I had experienced with a medication.
He is friendly, patient, clear in his questions, and, above all, up on the latest cutting edge information in his field. I got brand new answers and a fresh way to approach getting help for my tremor. He exceeded expectations.