At Northwestern Medicine, our patient’s feedback is important to us. While different care providers have their own unique strengths, we strive to be as transparent as possible with our quality of care.
It was my first time with Dr. Kiley. She talked through the process so I knew what to expect. She also brought in her medical assistant as emotional support because she knew it would hurt. I will go back to her.
Dr. Kiley is so kind, she takes time to ask questions to see if anything is going on or see if I have questions. She doesn't make anything seem rushed or scary. She explains what she is doing, explains why certain things happen and what options would be to fix it. She offers her opinion but is not pushy. I would recommend Dr. Kiley to anyone
She was super approachable, felt like she took time to get to know me and listen to my concerns. I feel completely confident in her counsel and won't hesitate to ask about any other concerns or thoughts I have.
Great provider. Dr. Kiley is thorough and attentive. She explains every step and answers every question before touching you. She talked me through my procedure and was quick about getting me results. She's gentle and truly cares about the health of her patients. Highly recommend!
Dra. Kiley is great! She makes you feel like she really cares about your health. She gives you all the time needed to ask questions and calm any concerns. Her office ensures everything is in place with your insurance.
I have been a patient with NM OBGYN care for almost 10 years, and absolutely love and trust in Dr. Jessica Kiley. I always feel heard, understood, and cared for by her and the NM team, and feel safe in the environment built for all her patients. Have recommended, and will continue to recommend NM and Dr. Kiley going forward
Dr. Kiley is so wonderful! It was my first time officially meeting her, and we had great conversation! She sat and talked with me before the exam and we got to know each other. She took her time with me, explaining everything and ensuring I didn't have any more questions. I absolutely love her!
Organized, clean, well-managed. Communicated expectations for visit ahead of time, ran on or ahead of schedule. All the folks (reception, nurse, doctor, lab tech) I interacted with were professional, direct, and clear communicators. Excellent all around.
I'm having my first child and I can't imagine going through pregnancy with anyone other than Dr Kiley!! She is so knowledgeable and so calm in her demeanor. For a life event that feels so scary at times, she has been a trusted voice of reason.
Dr. Kiley is very professional and knowledgeable. She walked me through the whole process and informed me of everything I needed to know related to my procedure and continued care. I am really happy that she is my gynecologist. Thank you for helping me today, Dr. Kiley.
Dr. Kiley came off as highly competent, compassionate and attentive. I felt immediately comfortable with her and she asked great questions to get us to an action plan that I was very comfortable with. She also took the opportunity to get to know me on a personal level and even teed-up our next in-person visit with some things she'd like us to cover in order to optimize my health. I am looking forward to meeting her in person and entrusting her with my care moving forward.